Welcome the San Bernardino Transit Center Bike Hubitat!

It’s Bike Month! Is your bike ready for its spring & summer adventures (or just its everyday commute)? If not, you’re in luck – the new San Bernardino Transit Center Bike Hubitat is opening on Monday, May 9, from 12 – 6 pm!

In partnership with the Inland Empire Biking Alliance (IEBA) and San Bernardino Generation Now, Omnitrans is introducing the hubitat as a low-cost, do-it-yourself workshop where community members can learn to maintain and repair their bicycles in a convenient location.

For Monday’s grand opening event,extended hours and festivities are planned, including giveaways and a visit from community activist and coast-to-coast biker David Sylvester, whose “Hugs & High Fives” tours promoting kindness in the face of violence have drawn national acclaim. You can even be entered into a raffle for cool bike accessories!

On an ongoing basis, members of the IEBA will be on hand every Monday, Wednesday and Friday from 3 – 6 pm, providing tools and advice for Omnitrans customers and Transit Center visitors. The group asks for a $5 donation for tune-ups and consultation; bicycle parts typically cost under $5 as well.

Be sure to join us on the 9th – come for the information, stay for the fun!

 

 

sbX Returns to Automatic Station Stops

As part of Omnitrans’ May 2 service changes, sbX Green Line buses will once again stop at every station along its route, on every trip.

In January, the rapid transit route began a test of only stopping on demand – i.e., when signaled by a passenger, or if customers were at a station waiting to board.

While the test was designed to help keep routes running on time during construction, it caused concern among customers and coach operators regarding visibility at stations. In response to these concerns, sbX vehicles will return to the original policy of stopping at every station along the route.

Please note that the sbX route continues to operate every 10 minutes during peak hours, and every 15 minutes throughout the day on weekdays.

Thanks to our customers for your patience and feedback!

Minor Service Changes Set for May 2

Omnitrans May 2016Just in time for spring and summer fun, the May Bus Book is here!

While there aren’t any major changes to report for your favorite routes, minor adjustments have been made to the following routes, so be sure to check your schedule before you travel.

One item of note:  in response to customer concerns, sbX will conclude its test program of stopping on demand, and once again will stop at every station along its route, on every trip.

To enhance travel times to and from the San Bernardino Transit Center, minor time adjustments have been made to the following routes:

Weekdays:  Routes 2, 3, 4, 7, 8, 10, 11, 14 , 15 and 290.

Saturday: Routes 2, 3, 4, 8, 10, 11, 14 and 15.

Sunday:  Routes 3, 4 and 14.

Other Changes

Route 5:  A minor runtime adjustment was made to the weekday schedule.

Route 15 :  A new AM trip from Redlands Mall has been added to the Saturday schedule.

Route 61:  The long-term detour has been lifted on south Vineyard Ave. in Ontario.  Route will resume normal routing along Archibald and Holt.  A minor schedule adjustment also was made to weekday schedule.

Route 67:  Minor schedule adjustments was made to the weekday schedule.

Route 85:  All schedules will reflect minor schedule adjustments.

Route 325:  Minor schedule adjustment was made to the weekday schedule.

You can take a look at the May Bus Book here.

And don’t forget! Mountain Transit and Victor Valley Transit bus passes now can be purchased at the San Bernardino Transit Center.

Take our customer survey for a chance to win!

There’s still time to tELL US WHAT YOU THINK ABOUT OMNITRANS!

Take the Omnitrans customer survey for a chance to win a $25 Target gift card and a free 7-Day Bus Pass.Take the survey in English Tome el questionario en espanol Omnitrans, along with several other transit agencies, is participating in a customer survey run by the American Bus Benchmarking Group (ABBG).

ABBG is a consortium of mid-sized bus agencies in North America that was established in 2011 to benchmark performance and share experiences and best practices. The information collected in the survey will help provide a comparative analysis of the bus rider experience nationwide.

PARTICIPANTS WILL BE ENTERED FOR A CHANCE TO WIN a $25 Target card & 7-Day bus pass!

Take the Omnitrans customer survey for a chance to win a $25 Target gift card and a free 7-Day Bus Pass. Don’t miss this opportunity! Be sure to take the Omnitrans customer survey by Sunday, May 1st to be entered into a prize drawing for 5  gift packs including:

  • a $25 Target gift card
  • a free 7-Day bus pass

Take the Omnitrans customer survey for a chance to win a $25 Target gift card and a free 7-Day Bus Pass.

Ride Omnitrans and Get $2 Off National Orange Show Citrus Fair Admission!

PrintIf you’re like us, you can’t wait for next week’s 101st National Orange Show (NOS) Citrus Fair in San Bernardino – who doesn’t love carnival rides, cool vintage displays, and fair food? To make the Fair even better, Omnitrans has teamed up with NOS to offer $2 discount coupons onboard!

While supplies last, simply ride any East Valley Omnitrans route (1 – 29, sbX, 290), and you’ll find coupons for a $2 discount on NOS Citrus Fair admission at the front of the bus. Coupons are good every day of the “Blast from the Past”-themed Fair, April 20 – 24.

Omnitrans provides direct service to the NOS fairgrounds via Route 2 and the sbX Green Line.  sbX operates every 10 to 15 minutes on weekdays.  Route 2 runs hourly on weekdays, and every 20 minutes on weekends.

Additionally, 13 other bus routes connect to sbX and Route 2 at the San Bernardino Transit Center, just a mile away from the fairgrounds. Detailed bus schedules and an online trip planner are available at: www.omnitrans.org/schedules/. For personalized assistance in English and Spanish, call 1-800-966-6428.

Because we don’t want to miss the fun, Omnitrans will have “Old Blue,” its vintage 1958 GMC bus, on display at the fair on Saturday and Sunday.  Stop by to take a photo with Old Blue and Elvis Presley and Marilyn Monroe (at least their cardboard versions)!  Photos posted online with #OmniRetro will be entered into an Omnitrans photo contest. Stay tuned for more details!

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Omnitrans Seeks Input on Future BRT Line and Freeway Express Expansion

Omnitrans is holding a series of public meetings in April to gather public feedback on proposals for additional freeway express service in 2016-2017 and the future West Valley Connector bus rapid transit (BRT) line.

sbX bus

WEST VALLEY CONNECTOR BRT

Similar to the sbX green line BRT launched in San Bernardino and Loma Linda in 2014, the West Valley Connector would offer: weekday service every 10 to 15 minutes, stations spaced at one mile to a half mile apart, transit signal priority, and enhanced stations with benches, trash cans, lighting, real time bus arrival signs, security cameras and emergency phones.

The proposed 25-mile long line would travel through Fontana, Rancho Cucamonga, Ontario, Montclair and Pomona, connecting major activity centers such as Kaiser Permanente Fontana Medical Center, Victoria Gardens, Ontario Mills, Citizens Business Bank Arena, Ontario Convention Center, Ontario Airport and multiple Metrolink commuter rail stations. Details available online at: West Valley Connector Info.

West Valley Connector Meetings

Tuesday, April 12, 2016
4-7 PM at Ontario Senior Center
225 East B St. Ontario 91764

Thursday, April 14, 2016
4-7 PM at Purpose Church
601 N. Garey Ave., Rm. H100, Pomona 91768

Saturday, April 16, 2016
9 AM-2 PM at Terra Vista Farmer’s Market
10808 E. Foothill Blvd., Rancho Cucamonga 91730

Tuesday, April 19, 2016
4-7 PM at Fontana Women’s Club
16880 Seville Ave., Fontana 92335

Wednesday, April 20, 2016
4-7 PM at Montclair Senior Center
5111 Benito St., Montclair 91763

Buster with Route 290 Freeway Expressbus

FREEWAY EXPRESS

Omnitrans is proposing a new weekday-only, peak-hour freeway express bus route to serve Yucaipa, Redlands, and San Bernardino via Interstate 10 beginning in January 2017. The transit agency also proposes increasing service span and frequency on the Route 290 freeway express launched last year which connects San Bernardino, Arrowhead Regional Medical Center in Colton, Ontario Mills and the Montclair Transit Center via Interstates 215 and 10. If approved, Route 290 would provide additional early morning and mid-day trips beginning in September 2016. Details available online at: Freeway Express Proposals

Public comments also may be submitted by mail to Omnitrans, 1700 West Fifth Street, San Bernardino, CA 92411, phone at 909-379-7250, or email at tembi.tovar@omnitrans.org. The deadline for comments on freeway express proposals is Friday, April 29, 2016; the West Valley Connector comment deadline is Saturday, April 23, 2016.

Freeway Express Service Meetings

Monday, April 18, 2016
3-6 PM at Montclair Transit Center
5091 Richton St., Montclair 91763

Tuesday, April 19, 2016
6-10 AM at San Bernardino Transit Center
599 W. Rialto Ave., San Bernardino 92410

4-7 PM at Omnitrans Offices
1700 W. Fifth St., San Bernardino 92411

Wednesday, April 20, 2016
6-10 AM at Redlands Mall Transfer Center
100 Redlands Mall, Redlands 92373

3-6 PM at Yucaipa Transit Center
34272 Yucaipa Blvd., Yucaipa 92399

The multi-faceted job of a Field Supervisor

Our Omnitrans Field Supervisors are accustomed to wearing many hats throughout their daily shift.

Their daily responsibilities comprise a number of administrative tasks, including Customer Service Report investigations and annual reviews.

After taking off their administrative hat, they easily slide on the hat of being responsible for service performance, assistance to customers with field issues, and the immediate needs and concerns of Coach Operators.

When wearing their “In-The-Field-Hat”, they can be called to investigate accidents and incidents and to set up detours. All Field Supervisors are involved in coordinating special bus service, dispatching, covering the radio, and monitoring morning pull-outs (ensuring timely departure).

One final thing to note: many of them drive routes daily to help decrease the loss of service and to insure the community transportation needs are being met.

Not only do our Field Supervisors contribute to the overall success of the agency, they maintain a positive attitude of teamwork, flexibility, determination, support and perseverance.

Roberta Robertson
Assistant Transit Manager, East Valley

Omnitrans Field Supervisors