Veteran Passenger Benefits from New Connection at SBTC

We gathered on Wednesday, September 14th for the official unveiling of Pass Transit’s Route 120 connection at the San Bernardino Transit Center. The new stop for the commuter route has only been in effect for less than one week, but has already improved mobility of residents such as Vaughn Palmer.

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Vaughn Palmer and Brenda Knight, City of Beaumont Councilmember at the San Bernardino Transit Center.

Vaughn, a Beaumont resident, is a disabled veteran of our armed forces who travels to the Loma Linda VA Hospital several times a month to get health care. Riders receive a free Omnitrans connection at the SBTC when connecting from Pass Transit, which makes it possible for Vaughn to reach new destinations.

“I live in Beaumont and I’m going on full disability, so getting beyond San Bernardino or Loma Linda if I wanted to do it, I couldn’t catch the bus because it didn’t stop [here]. I use this bus all the time to go the VA hospital, but now with this connection I can go anywhere I’d like,” Vaughn said. “I can’t drive, so the bus systems make it a whole lot easier.”

Prior to this week, the nearest connection was at the Metrolink station in San Bernardino, a 24 minute walk to the Transit Center. In fact, Vaughn tells us of a disabled rider who had to travel that distance on his wheelchair to connect with Omnitrans.

“He would have to get off at the train station and come all the way up [to the Transit Center] on his electric wheelchair. But now he gets off here and goes straight to his bus. That’s a big help for those who are handicapped.”

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City of Beaumont officials and staff at the new connection’s unveiling.

Brenda Knight, City of Beaumont Councilmember is pleased that residents who rely on public transit are able to extend their transportation network. “What’s so very, very wonderful about this is that it opened up a new world to get out of Beaumont and to be able to have access to so many, many other areas and it’s just really exciting. I was in on the beginning of the Route 120 and so to see it come this far is absolutely phenomenal,” she says.

Vaughn looks forward to exploring new cities in the San Bernardino Valley with his mother, who is also disabled, now that the partnership between Pass Transit and the SBTC has made heading west easier for them.

For more information about Omnitrans’ reduced bus fare and passes for Veterans, visit Omnitrans.org.

San Bernardino Transit Center Now Connects to Beaumont, Calimesa

Now you can snag a great bargain at the Cabazon Outlets and catch a ride all the way back to San Bernardino! Pass Transit, the system serving Beaumont, Banning, Calimesa, Cherry Valley and Cabazon, is now offering service to the San Bernardino Transit Center beginning today.

Commuter Route 120, running Monday through Saturday, now serves Beaumont to Calimesa, the San Bernardino Transit Center, San Bernardino Metrolink and Loma Linda VA Hospital before returning east. For a detailed look at Route 120, click here.

This new connection is a vital enhancement to the transit network within the Inland Empire, now linking the San Gorgonio Pass to the San Bernardino Valley. It also adds to the diversity of the San Bernardino Transit Center, which offers connections to the neighboring mountains, the high desert, and in the coming years, Metrolink rail service and Redlands Passenger Rail service.

Special Transportation Services Department Aims to Improve Quality of Life

Earlier this year, Omnitrans welcomed the Special Transportation Services (STS) department, formerly known as Valley Transportation Services. STS provides a number of services for senior citizens and people with disabilities, including one-on-one travel training on Omnitrans’ fixed route system. The department also oversees the Transportation Reimbursement Escort Program (TREP) (also known as Volunteer Driver Program), another initiative that makes it easy for eligible individuals to be transported by a friend or relative, who is then reimbursed for trip mileage. Finally, the department’s RIDE program partners Omnitrans with taxi and Lyft services, providing fares at a discounted rate for those who are unable to ride our existing bus service.

The team is lead by Director Nathan Churan, whose vision for the department is to provide innovative transportation options for seniors and individuals with disabilities in the communities which we serve.

The Special Transportation Services department.

Nathan explains that one of the agency’s biggest issues is “first-mile/last-mile,” a common issue in transit regarding the efficiency of getting customers from a transit center or centralized location to their final destination, particularly in less urban areas. For senior citizens and those living with a disability, it can be particularly challenging. “This is a problem that our RIDE partnership with Lyft and taxis, which we’re going to develop and build, can alleviate,” says Nathan.

While the RIDE partnership is a convenience, it presents another complication for those who may not have a smart phone. Nathan has a solution. “There is an app called GoGoGrandparent, where a senior can pick up the phone and request a ride, and the message is sent out to Uber and Lyft,” explains Nathan.

GoGoGrandparent connects the rider to a Lyft or taxi pickup. Because the drivers are aware that the request comes from a GoGoGrandparent user, they are able to provide a higher level of customer service for customers. “The best part is, the senior never even needs to use a smart phone, so this will allow us to really reach that demographic,” explains Nathan.

Elias Camara and Esteban Villegas, Paratransit Eligibility Technicians. They conduct the in-person assessments of applicants who are inquiring about Access, a service for people unable to independently use our fixed route bus service. The technicians determine whether the clients can get to and from a bus stop, if not, one of our special transportation services intervenes and assists anyone who requires being picked up at their home location and transported to their destination.

Future goals include creating partnerships with local senior centers in the county as part of the department’s senior mobility management pilot program. Nathan reveals that after the planning and outreach phase, the department hopes to award contracts to partner senior centers to begin offering some direct services. This will be of great benefit to our community of senior citizens, especially as it relates to their health care transportation needs.

Special Transportation Services’ focus is on improving quality of life for the senior citizen community and those living with disabilities through innovative transportation programs. To become more familiar with their work, and learn how to take advantage of these services, please visit their new webpage on Omnitrans.org.

Guide to September Service Changes

School is back in session, the leaves will be changing color soon, and the new Bus Book is here!

With service changes effective on Tuesday, September 6th comes long-awaited direct service into Ontario International Airport. Taking into consideration the feedback received from riders and operators, Route 80 will now make two stops directly in front of Terminals 2 and 4. To preserve travel time, Route 80 will no longer be traveling west on Holt Blvd. to Euclid and Sultana Aves. in downtown Ontario (please see the updated map below).  Not to worry, though! Route 61 will continue providing service westbound to downtown Ontario.

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While there aren’t any major changes to report for our other routes, minor adjustments have been made to the following routes, so be sure to check your schedule before you travel!

Route 14:  Weekday and Sunday schedules have been adjusted for A.M. transfers with Route 61 in Fontana.

Route 19:  Weekday schedule adjusted for improved transfers with Route 8 at Crafton Hills College.

Route 67:  Early AM tripper service to Etiwanda High School has been eliminated. The 3:32 PM tripper will remain.

Route 80:  Service has been added to Ontario International Airport, via Holt and Airport Drive.  Service has been discontinued to downtown Ontario.

Route 82:  Weekday schedule has been adjusted to help serve Summit High School.

Route 290 Freeway Express: Service has been expanded to include more mid-day trips.

In other exciting news, Pass Transit, serving Beaumont, Banning, Calimesa, Cherry Valley and Cabazon, will offer service to the San Bernardino Transit Center beginning September 14! You can get more info here.

Minor changes also have been made to the following routes:

Weekdays:  Routes 8, 11, 14, 19, 80, 82, 83, 84 and 325.

Saturday: Routes 80, 83 and 84.

Sunday:  Routes 14, 80, 83 and  84.

Get a preview of the September Bus Book here.

Celebrating the San Bernardino Transit Center’s 1st Anniversary


It seems like it was only yesterday that the SBTC opened its doors for the first time. Now we’re gearing up for its one year anniversary and we want you to help us celebrate!

Join us on Saturday, September 10th at the SBTC for a fun Community Day of music, giveaways, food and the special “Green Scenes” Sidewalk Chalk Contest. If you’ve got a vision in mind that fits with our environmental theme, come on down and show off your chalk art skills. $250, $100, and $50 Visa gift cards will be awarded to our first, second, and third place winners in the adult contest. All kids 13 and under receive a prize just for entering!

To enter the contest, please use our easy registration form to sign-up today! More details on the contest and its rules can be found on our Rules page. The contest is open to the first 30 entrants, so don’t delay!

The celebration begins at 8:30 a.m., and the contest will be from 9 – 11 a.m. At noon, the Green Scenes chalk art contest winners will be announced! There will be refreshments, and live music entertainment will be provided by San Bernardino Teen Music Workshop. In addition, all attendees will receive a free refillable water bottle to take home along with other giveaways. We hope to see you and your family there to celebrate the SBTC’s 1st anniversary!

The San Bernardino Transit Center is located at 599 W Rialto Ave, San Bernardino, CA 92410.

Drive with the Best! Apply at Omnitrans

Are you looking for a career with stability and great benefits, including paid training, paid vacation, and a pension program? Consider becoming an Omnitrans coach operator!

We’re currently looking for candidates to join our professional team of coach operators. If you’re 21 or over and have a clean driving record and work history, you’re just who we need. No professional driving experience is required to apply – five weeks of training takes place once you’re hired. Of course, if you already have a Class B driver’s license, you may be eligible for a $300 signing bonus!

What’s it like to be part of the Omni team? We asked one of our newest coach operators to explain. Myiesha said, “There are people working here that have been here half of their lives! That says something about the agency.”

If getting people to where they need to go, safely and with a smile, sounds like something you’d be interested in, click here for full job details. We look forward to hearing from you!

Tell Us About Our Stops for Your Chance to Win!

Every trip on Omnitrans begins at one of our 3,000 bus stops. Maybe you even visited one today! We’d like to hear your feedback on our bus stops, and amenities like shelters, benches, and solar lights, to help us plan for the future and continue to improve your trip.

Please click on one of the links below to complete a brief bus stop survey (mail-in copies also are available onboard buses).

In addition to helping to improve bus stops and amenities, you might be a winner! Everyone who completes a survey online will be entered in a drawing to win one of five prize packs, which include a 31-Day Bus Pass and a $10 Chipotle gift card!

The survey deadline is Monday,August 1, so please take a few minutes to fill the survey out today!

English Survey

Spanish Survey

We value your opinions. Thank you!