Win two free tickets to the Agua Caliente Clippers of Ontario 2018-19 season!

As Thanksgiving approaches, along with a big thank you for riding, we offer you the special chance to win tickets to any home game for the local NBA G League team, the Agua Caliente Clippers of Ontario!

Omnitrans is a proud sponsor of the Agua Caliente Clippers, and we want to celebrate this new partnership by giving away six pairs of free ticket vouchers good for any game of the 2018-19 season.

Yes, you read that correctly – any home game of the 2018-19 season held at Citizens Business Bank Arena in Ontario.

To enter this giveaway for a chance to win:

  • Leave a comment below telling us what you guess the final Clippers score will be for the game on Tuesday, November 20, 2018 as the AC Clippers take on the South Bay Lakers.

Example: I predict the Clippers score will be 89!

HINT: The past couple of games have been in the high triple digits, ranging anywhere from 97-129 points. View past scores this season here.

If there are no correct guesses, we will choose the six closest to the final Clippers score scored without going over. If there are more than six tied, we will randomly select the winners. We limit one entry per person, so be sure to tell family and friends to also comment below with their guesses to increase your odds of winning!

To qualify, your entry must include an e-mail address that we can use to contact you if you win. Winners will be notified on Wednesday, November 21st at 12:00 p.m. Winner must be able to pick up ticket vouchers from Omnitrans. Arrangements can be made when we contact the winners.

Good luck, and go AC Clippers!

Buses not in service on Thanksgiving Day 2018

In observance of Thanksgiving Day, Omnitrans buses will not be in service on Thursday, November 22, 2018. The 1-800-9-OMNIBUS customer service line and administrative offices will also be closed on this day.

Regular bus service will resume the following day, Friday, November 23. The customer service center will also re-open, but administrative offices will be remain closed until the following Monday.

From the Omnitrans family to you, we wish you a Happy Thanksgiving!

Bus detours scheduled in San Bernardino on Veterans Day 2018

Several Omnitrans routes will be detouring temporarily in San Bernardino on Sunday, November 11, 2018 as we honor our veterans during the City of San Bernardino 18th Annual Veterans Day Salute & Parade.

Streets closed during the parade include D Street, 2nd Street, Sierra Way, 7th Street, and 8th Street. Detours will be in effect from 7 a.m. through 12:30 p.m. for the routes listed below.

Remember to plan ahead if your route is affected by this route detour.

Route 1
Northbound from San Bernardino Transit Center:

  • Right on Rialto
  • Left on Sierra Way
  • Right on 2nd
  • Left on Allen
  • Left on 3rd

Southbound from Sierra Way:

  • Left on 3rd
  • Right on Allen
  • Right on Rialto
  • Left into San Bernardino Transit Center

Route 3
Eastbound from San Bernardino Transit Center:

  • Right on Rialto
  • Left on Allen
  • Left on 3rd
  • Right on Sierra Way
  • Left on 5th

Route 4
Westbound from Arrowhead:

  • Left on 5th
  • Right on Sierra Way
  • Left on 3rd
  • Right on Allen
  • Right on Rialto

Route 7
Northbound from San Bernardino Transit Center:

  • Right on Rialto
  • Left on Allen
  • Left on 3rd
  • Right on Sierra Way

Southbound from Sierra Way:

  • Left on 3rd
  • Right on Allen
  • Right on Rialto
  • Left into San Bernardino Transit Center

Route 11
Northbound from San Bernardino Transit Center:

  • Right on Rialto
  • Left on E St.
  • Right 9th St.
  • Left on D St.

Southbound from D St.:

  • Right on 9th
  • Left on E St.
  • Right on Rialto
  • Left into San Bernardino Transit Center

Route 15
Eastbound from San Bernardino Transit Center:

  • Right on Rialto
  • Left on Allen
  • Right on 3rd

Westbound from 3rd:

  • Right on 9th
  • Left on Allen
  • Right on Rialto
  • Left on San Bernardino Transit Center

Employee of the Quarter Steve Sisneros

When he is not at work, Fleet Safety and Training Instructor Steve Sisneros basks in the serenity, calm, and quiet of the great outdoors. It is quite a contrast from the urban backdrop of his career at Omnitrans, the public transit provider in the dense, populous, and ever-growing San Bernardino Valley.

“Being out of the city, away from large crowds, taking in the sights, sounds, and smells in nature, standing underneath a waterfall is a rejuvenating experience that can’t be duplicated,” explains Steve, who developed an appreciation for nature in his childhood years, often camping and hiking with his father.

Disconnecting from the world recharges him to be his best, and it seems to cascade into excellence at work. Earlier this month, Steve was recognized by the Omnitrans Board of Directors as the Employee of the Quarter for April-June 2018 for his contributions to the safety and training operations of the agency.

“We are a large agency, with over 600 people, and the award is given four times a year. I did the math and thought ‘Hey, this is pretty cool!’ says Steve, who was surprised upon learning of his recognition. “It’s the second time our department receives this award in the past two years, so it’s nice and encouraging to see that our work is respected.”

A couple of years ago, Steve attended a Transit Instructor Networking meeting hosted by Long Beach Transit. He noticed high-tech, interactive whiteboards in their training rooms, which made training a much more enriching experience. Thinking proactively, he shared the idea of bringing this technology to Omnitrans with his supervisors and the purchasing process began shortly thereafter.

After a few months of shopping around, the new interactive whiteboards were installed in our training rooms, as well as in other departments throughout the agency. The whiteboards allow you to project your computer onto the screen on the wall, and users can draw, make notes, and highlight items on the screen with just the tip of their finger, similar to what sports broadcasters do on TV. This provides a more visually-stimulating teaching experience that incorporates technology and eliminates paper waste.

Aside from refining the training process in the classroom, Steve also completed the Department of Motor Vehicles Employer Testing program in Sacramento and became certified as an official DMV examiner for Omnitrans, saving the agency $85 per person in testing fees.

Steve, who did not have bus driving experience prior to joining Omnitrans 16 years ago, enjoys having a direct impact in passing down his knowledge to future generations of Coach Operators. Prior to joining the Fleet Safety & Training team four years ago, he was a Coach Operator Instructor for nine of his 13 years as a driver, responsible for guiding new operators behind the wheel and out in our service area.

“Our job is very hands-on, so during the training process we have to figure out how each person will best retain information. Will they learn visually via videos or through a hands-on approach? Someone can do really well in the classroom, then get behind the wheel and freak out,” says Steve.

“Others, don’t do as well in the classroom, but when they get behind the wheel are complete naturals. We have to observe how they are going to retain the knowledge and adapt a style to each individual person.”

(From left to right) Omnitrans Deputy CEO/General Manager Erin Rogers, Omnitrans Board of Directors Chair Ron Dailey, Fleet Safety and Training Instructor Steve Sisneros, and Omnitrans CEO/General Manager Scott Graham at October’s Board of Directors meeting, where Steve was presented with his Employee of the Quarter award.

Steve’s techniques for effective training include a lot humor and relaying his personal experience as a driver to the trainees. He considers that one the best assets that he brings to the table. Having the experience to back up his words creates trust and credibility between student and instructor. Establishing trust is paramount when many trainees have never driven a 40 foot bus before!

“You have to empower them and let them know that the bus is not going to do anything that you don’t want it to do. Once we can get them past that point, they are able to implement the tools that we have taught them to safely operate the coach,” he says. “When you can relay anecdotes and real stories from your own experience, then it’s just a matter of time before it all falls into place and they gain confidence needed to drive the bus.”

Steve acknowledges that his success would not be possible without the support of his team. He genuinely loves what he does, and looks forward to retiring at Omnitrans when the time comes. To him, the career longevity of many of our drivers’ 25-plus year careers are a testament to the level of satisfaction that this work provides.

“On the days when the going gets tough, realizing that you’re helping that elderly lady get to the grocery store and those kids to get to school is important. Those are motivating factors and a nice reminder of the meaningful work that we’re doing,” says Steve.

Celebrating local art and community at the 3rd Annual SBTC Sidewalk Chalk Art Contest

Over 100 community members, artists, and transit-riders gathered at the San Bernardino Transit Center on Saturday, October 20, 2018 for a visual experience that took spectators “around the world” at the 3rd Annual SBTC Sidewalk Chalk Art Contest.

Twenty-three artists showcased their talents at the transit center this year, adorning the concrete sidewalks with chalk works of art reflecting the theme – A Trip Around the World.

“Since last year’s contest, the San Bernardino Transit Center has welcomed Metrolink and a Riverside Transit Agency connection to improve connectivity for San Bernardino area residents,” said Omnitrans Marketing Manager Nicole Ramos. “These partnerships with neighboring transit agencies open up the possibilities for travel destinations and experiences beyond the San Bernardino County region, and we wanted to integrate the transit center’s growth as a transportation hub in this year’s celebration.”

Contestants competed individually, and in teams of two or three, while kids enjoyed a free painting class by The Art Barn of Cherry Valley. HOT 103.9’s DJ Jeff Pope kept the crowd entertained with an interactive prize wheel, unique raffles, and the latest hits, of course!

After two hours of arduous handwork, three judges from the local arts community – including the City of San Bernardino Fine Arts Commission and San Bernardino County Arts Connection – came together to deliberate and choose the top three winners, which was no easy task.

3rd Place Winners

3rd Place: Rachael B. and Ashley J., winners of $100. The duo’s art featured an exquisitely-drawn hot air balloon revolving around a bird’s-eye view of the world. The “envelope” exterior of the balloon included several international flags.

2nd Place Winner

2nd Place: Vivian L., winner of $150. Vivian’s creation featured a vibrant, colorful drawing of the Earth as the focal point, with excellent chalk handwriting and a decorative paper plane in flight accentuating her design.

1st Place: Isaac R., winner of the grand prize of $300. A two-time contest winner (Isaac previously took home the top prize at the inaugural event in 2016), Isaac’s impressive masterpiece featured four skillfully contoured and blended profiles of cultural icons around the world including: A Renaissance sculpture, a Japanese samurai, the Day of the Dead “Calavera Catrina”, and Buddha.

“We love showcasing the talents of local artists and seeing the transit center serve as a community gathering place along with being a busy regional transportation hub,” said Omnitrans spokesperson Wendy Williams.

View more photos of the event on Flickr. Keep an eye out for information on next year’s event – we’d love to see your art grace the competition!

Veterans Ride Free on Veterans Day 2018

To thank and honor our veterans, Omnitrans will offer free unlimited rides to the men and women who have served in the United States Armed Forces on Veterans Day, Sunday, November 11, 2018. It is our way of saying thank you for your service.

Veterans may simply board with a Veteran ID card, indicating retired military status. The offer is good on any Omnitrans vehicle including sbX, Freeway Express, OmniGo community shuttles, and our local fixed-route buses.

Accepted forms of ID include those issued by US Departments of Defense or Veterans Affairs, San Bernardino County Veterans Affairs, and the California Department of Motor Vehicles.

Veterans enjoy discounts throughout the year with our discounted Veterans Fare and bus passes. Required methods of proof of eligibility for such fare discount include:

  • County of San Bernardino Military Veterans ID card
  • US Department of Veteran Affairs ID card
  • Department of Defense retired ID card, or
  • a transit agency Veterans ID card

If you are a veteran and would like to apply for the San Bernardino County Military Veterans ID card, please click here to apply online.

Omnitrans express services save long-time commuter money on driving expenses

San Bernardino resident and Omnitrans commuter Wendy.

Every day, gas prices seem to be on the rise, and when you’re commuting to and from work daily, the pump totals start to leave a dent on your bank account. This is the exact reason why born-and-raised San Bernardino resident Wendy Stevens rides the bus to Riverside for her daily commute to work.

When gas prices skyrocketed up to nearly $5.00 per gallon in the late 00’s, Wendy made a change and started to ride Omnitrans to get to work in downtown Riverside. Wendy’s employer, a state agency, reimburses her up to 75% on her bus fare expenses! “My employer made it easy to start riding the bus because they’re really big on promoting rideshare,” says Wendy.

Wendy discovered the convenience and value of ridesharing when she and a group of coworkers approached their designated rideshare representative at work to learn what their options for ridesharing were. They found that carpooling and riding public transit would be the easiest forms of rideshare for them.

At this point, Wendy has been riding with Omnitrans for 10 years, and saves an average of $80 per month just for parking fees, plus additional savings on gas, when she rides with Omnitrans. She is an avid “ridesharer,” and when she does not ride the bus, she carpools home with a coworker.

Freeway Express Route 215 connects Downtown San Bernardino and Downtown Riverside via I-215 Freeway, with limited stops for fast and convenient commuter service.

As a multi-modal commuter, Wendy combines more than one ridesharing option. She starts out her commute by taking advantage of the conveniently located and well-lit Park and Ride lots on E Street. From there, she leaves the driving to Omnitrans by catching sbX and transferring to Freeway Express Route 215, which takes her to downtown Riverside. On her commute home, she mixes it by sometimes carpooling with a co-worker.

Omnitrans’ flexible bus schedules have made it even more convenient for Wendy’s commute. Because her work schedule varies, Wendy is able to take advantage of the span of service hours. Her word of advice to riders: plan ahead and arrive at the stop minutes before the bus arrival time to make sure you are on time.

Wendy is also familiar with Omnitrans’ mobile fares (available on the Token Transit app) and often uses it to pay for and manage her bus passes. She likes that by going paperless, she is joining many other riders who are focusing on being environmentally conscious with a digital pass on their smartphones.

“It’s really convenient because we are all so connected to our phones these days. What would we do with them? We freak out when we don’t have them,” she laughs. “With the Token Transit app, we don’t have to worry about losing the paper pass or having exact cash.”

Mobile Omnitrans bus passes are sold on the free Token Transit app.

Customer feedback, opinions, and suggestions are valued by Omnitrans, and Wendy makes sure to let us know how we’re doing via email updates. She also appreciates the interactions with our drivers and San Bernardino Transit Center customer service staff.

“I like the friendly relationships I’ve created with the staff,” she shares. “One in particular is with Lydia, a now retired driver, and the Route 7 driver in the evening. The bus drivers over the years have been courteous and that means a lot.”

When Wendy isn’t commuting with Omnitrans during the week, she enjoys spending time with her three children, cheering on the Dodgers, and gardening. Wendy has also extended her transit-riding into the weekends, and hopped on the Dodger Express Metrolink train, down to Union Station in Los Angeles, connecting to Dodger Stadium to catch a game.

Ride Omnitrans to Celebrate #NationalTacoDay!

Celebrate National Taco Day with Omnitrans

There’s something very important that we must taco ’bout this October 4th:  #NationalTacoDay! Sure, these social media food holidays seem to be a dime a dozen these days, but who doesn’t love an excuse to celebrate the wonder of tacos? Breakfast, fish, or good ol’ street-style carne asada…there is a taco for every occasion, mood, and personality.

To get the fiesta started, we’ve compiled some of our favorite taco spots in the Inland Empire that are easy to get to riding Omnitrans. So, let’s get the shellebration started! Alright, we’ll stop with the cheesy (queso?) puns…now.

King Taco, Fontana
Served by Routes 19, 20, 61, 82

Tacos Don Ramon, San Bernardino
Served by Route 3, 4

Mr. Taco, Redlands
Served by Route 8

The Taco Man, Montclair
Served by Route 85

Tacos La Central, Colton
Served by Route 1

To plan your trip to these destinations, utilize our step-by-step Trip Planner on Omnitrans.org!

Omnitrans Offers 1-Day Bus Pass During Rideshare Week 2018, Participate for a Chance to Win Prizes!

Redeem free 1-day pass on Token Transit during Rideshare Week 2018!Take another step toward living your best life. Try ridesharing this Rideshare Week!

Rideshare Week, October 1-5, 2018, is an annual invitation for you to explore alternative ways to get where you’re going by pledging to try something new. Ridesharing reduces your carbon footprint, saves you money and time, reduces stress, and by participating, you could win a prize!

FrRedeem free 1-day pass on Token Transit during Rideshare Week 2018!ee 1-Day Pass for Rideshare Week
Omnitrans makes it easy to participate by offering you a FREE 1-Day bus pass via Token Transit, our mobile fare outlet. Your 1-Day pass is redeemable any single day of Rideshare Week, and can be used on Omnitrans local buses, OmniGo community shuttles, or sbX rapid transit.

Enter your phone number to receive your complimentary 1-day pass via the Token Transit app on your smartphone. You will receive a text with a download link to redeem your pass. One 1-Day pass per phone number. Learn more about mobile fares on Omnitrans.org.

Spot GoGoDon & Buster for a Chance to Win $100!
GoGoDon is this year’s rideshare ambassador, encouraging you to make the most of life by trying an alternative commute mode! He and Buster, our beloved mascot, have bonded over the positive impact that riding the bus has on your wallet, your time, and the environment.

GoGoDon and Buster will be in select Omnitrans buses during Rideshare Week! If you spot them, snap a selfie with them and tag @omnitrans on Instagram, Twitter, or Facebook for a chance to win a $100 Visa gift card. Winner will be randomly selected. An example of a valid entry is below:

Rideshare Week Prize Drawings
When you share the ride during Rideshare Week, you may enter to win prizes, including a one night stay at Ace Hotel & Swim Club, lift passes to Big Bear Mountain Resort, gift cards, and more! Simply visit IEcommuter.org, pledge to rideshare (using your Omnitrans bus pass!), and you will automatically be entered into the prize drawings.

Ridesharing has proven to positively impact an individual’s finances and quality of life, as well as promote environmental sustainability. Take the pledge today and enjoy your free ride on Omnitrans this Rideshare Week 2018!

3rd Annual SBTC Sidewalk Chalk Art Contest Is Back with Free Kids Painting Class!

Help us celebrate the third anniversary of the San Bernardino Transit Center at the annual SBTC Sidewalk Chalk Art Contest! The contest, themed “A Trip Around the World,” will be held on Saturday, October 20, 2018 on the concrete floors of the San Bernardino Transit Center.

This community celebration will feature live music broadcast by Hot 103.9, refreshments, and – new this year – a FREE painting class for children ages 7-13! Prize raffles and promotional giveaways will round out the day.

We hope to see new and familiar faces at this year’s event! The new kids painting class will be strictly for children ages 7-13, starts at 9:30 a.m. and lasts one hour. This class will be taught by one and only, Susan from Cherry Valley’s The Art Barn.

Sidewalk Chalk Art Contest
With only 30 spaces available for the Sidewalk Chalk Art Contest, creativity and connecting to the theme will get you one step closer to the grand prize!

This year’s theme opens up a world of opportunities for art. Where would you ride the bus to if you could ride anywhere in the world? The Taj Mahal or the Eiffel Tower? The colors and sights in Thailand or Mexico? The world is your oyster!

Be sure to start grab your passport and start brainstorming your interpretation of “A Trip Around the World”. Let your creativity shine for a chance to win the grand prize – a $300 Visa gift card, $150 Visa gift card for second place, or $100 Visa gift card for third place. All gift card prizes will be awarded in the Adult division for participants 14 and older. However, all participants 13 and under will receive a movie ticket just for participating!

Be sure to check out our Official Rules to familiarize yourself with guidelines and regulations.

Event Schedule
Artist Check-In: 8:30 a.m.
Chalk Art Contest: 9:00 a.m. – 11:00 a.m.
Kids Painting Class: 9:30 a.m. – 10:30 a.m.
Chalk Art Contest Judging Period: 11:00 a.m. – 11:30 a.m.
Winners announced: 11:30 a.m.

In addition, all event participants and spectators will receive a free Omnitrans refillable water bottle to take home along with other goodies! Please note: Refillable water bottles and promotional item giveaways are available while supplies last.

Start packing your brain with ideas for your “Trip Around the World”. Omnitrans is rooting for you!

Be sure to check out the newly landscaped grounds at the transit center, which has become a well-recognized resource and community space for San Bernardino since opening in 2015. The San Bernardino Transit Center is located at 599 Rialto Ave., San Bernardino, CA 92410.