Testing sbX Ticket Vending Machines

Testing of the Omnitrans sbX ticket vending machine

The Omnitrans team tests the operation of an sbX ticket vending machine.

Did you know that fares for the sbX rapid transit line will be the same as for the Omnitrans fixed routes?  It makes traveling both systems convenient and easy!

Soon passengers will be able to purchase their passes from one of our new ticket vending machines (TVMs) at any of our  sbX station platforms using a debit or credit card. 

The Omnitrans team at the sbX Civic Center Station

Today the Omnitrans team headed out to the Civic Center Station to do function and language testing on one of the  TVMs. These machines are not yet operational to the general public but will be ready in time for the sbX launch. Headers and instructional stickers will also be added to each machine to guide the user through the purchase process.

Omnitrans Customer Service Supervisor Melissa Castillo verifies the Spanish language translation

Omnitrans Customer Service Supervisor Melissa Castillo verifies the Spanish language translation on the TVM.

The TVM offers both English and Spanish help menus. A user friendly screen prompts riders to select the type of pass they wish to purchase: Full Fare, Youth, Senior or Disabled/Medicare. Next they choose either a 1-day, 7-day, or 31-day option or they can purchase a 1-way ride ticket. Using a swiper and keypad to the left of the screen, they can then pay for the pass using either a credit or debit card. It’s that simple!

What do you think of the new TVMs? Are they something you’ll want to use?

screenshot of the ticket vending machine

A screenshot of the ticket vending machine

4 responses to “Testing sbX Ticket Vending Machines

  1. when will the sbx start running?

  2. I’m excited! I can just walk up to the nearest machine and buy my bus fare with my debit card. No more searching for change 🙂

  3. I’m an infrequent user of Omnitrans (living in Riverside and all) and I’m very happy to see credit card-enabled TVMs. It means I don’t have to worry about carrying cash when I want to go to San Bernardino county. I’ll probably use these more than I’ll actually use sbX.

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