The Omnitrans Special Transportation Services team recently had the pleasure of working with Robert through its Travel Training program. Robert, a new resident of Colton, was interested in visiting the 5th Street Senior Center in San Bernardino for the various social and recreational activities they offer.
Initially, Robert had a friend who was able to drive him to the senior center, but he eventually realized that he needed to find an alternate mode of transportation.
Robert reached out to Omnitrans and learned about its services, including the Travel Training program. Through his time in the program, Robert has learned about our bus system and the various connections he can make at the San Bernardino Transit Center. Such connections provide him access to other cities throughout the region.
While training, he learned about proper passenger etiquette on the bus, crossing streets safely, and the importance of asking for help from our friendly drivers. Robert also learned how to use the official Omnitrans app on his smartphone, which allows him to get real-time arrival information and trip planning assistance when riding Omnitrans.
Having successfully completed the Travel Training program, Robert has reliable transportation that he can use for all his needs, including going to the senior center and taking care of other personal errands. With his newfound knowledge and confidence, Robert is enjoying the freedom to travel independently throughout our community.
The Travel Training program is available to seniors and individuals with disabilities who would like to learn how to ride the Omnitrans bus system for the first time. For more information about the program, contact the Special Transportation Services department at (909) 379-7341 or visit Omnitrans.org.
Written by Ruby Sulca, Travel Trainer