Category Archives: Bus Ridership

October Bus Ridership Highest on Record

San Bernardino, CA–People climbed aboard Omnitrans buses in record numbers during October, with over 1.5 million trips tallied. Along with surpassing the previous top ridership month mark set in October 2001, the transit agency also set a new high for a single day on October 3 with over 68,000 boardings.The month began strong, boosted by promotional efforts tied to Southern California “Rideshare Week” (October 1 -5) which happened to coincide with spiking gasoline prices in California. Boardings jumped 17.5 percent in that first week compared to 2011.  In the end October 2012 finished 9.4 percent ahead of last year.

“We offered a free ride coupon online for Rideshare Week, the same as we have done since 2009,” said Director of Marketing Wendy Williams. “But this year coupon redemption nearly tripled.”

Even after gasoline prices eased and the free ride promotion ended, passenger boardings have remained brisk.  Omnitrans weekday ridership averaged 58,928 for the month.  November seems to be keeping pace with over 65,000 passengers transported on the first day of the month.

“I believe our record ridership demonstrates that people are looking for economical and environmentally friendly transportation.  When people try Omnitrans, they find out we offer great service—on time, friendly drivers, clean buses—and then they keep riding,” said Omnitrans CEO/General Manager Milo Victoria.

Route and schedule information is available online at www.omnitrans.org or by phone at 1-800-966-6428.

Top Five Ridership Months

Month/Year Fixed Route Ridership
October 2012 1,547,378
October 2001 1,543,869
October 2002 1,484,943
October 2008 1,466,470
August 2001 1,440,920

October Ridership 2008-2012

Month/Year Fixed Route Ridership
October 2012 1,547,378
October 2011 1,414,348
October 2010 1,268,644
October 2009 1,315,612
October 2008 1,466,470

October begins with record ridership

October kicked off the month with record ridership numbers. Omnitrans traditionally sees a jump in ridership during Rideshare Week, the first week in October due to free ride promotions being offered. However this year’s ridership is the highest the agency has seen in the past five years.

The average for the week was 65,951. This is 17% higher than an average weekday for last October and 14% higher than average weekday ridership in September. During FY2012, Omnitrans averaged 52,162 riders per average weekday.

Here is what daily ridership looked like last week on Omnitrans Fixed Routes:

Monday, October  1st                  66,175
Tuesday, October 2nd                65,597
Wednesday, October 3rd          68,377
Thursday, October 4th              67,726
Friday, October 5th                     61,883

Wednesday was an all-time Omnitrans record high.

Do you like this story and want to use it for your blog or newsletter? All our stories may be freely re-posted and shared with others!

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Email Juno Kughler Carlson at  juno.carlson@omnitrans.org

Public transit trial gains a new rider for Omnitrans

Being a one-car family when you have to juggle appointments, schools and job can be challenging, but ridesharing can definitely make things a bit easier. Silas Molina, an Eligibility Worker for the County of San Bernardino, lives in Mentone with his wife Anne and their four children. For the past 2 1/2 years he’s been carpooling to the office in the morning with a co-worker, and his family has been picking him up in the afternoon.

When his co-worker went out on vacation a couple of weeks ago, Silas was forced to look for an alternative means of transportation. “It was impossible for my wife to drop me off in the mornings because she had to get the kids to school. My only other option was to take the bus. So I started riding Omnitrans.”

The experience was nothing like what he had expected. “I was intimidated at first,” he admitted. “I expected tons of people and long travel times. But it worked out really well. It takes me exactly one hour to get to work every day, and the bus has always been on time. The trip is pleasant, and I can read, listen to music or even work on my computer.”

In fact, his experience has been so good that Silas has made the decision to continue to use Omnitrans for the ride home once his co-worker returns.

“My wife and I calculated the expense and realized that it cost us $6 a day just for her to pick me up from work,” Silas explained. “And it’s also more convenient for her to be able to stay home with the kids in the afternoon. The bus has been a positive experience for me, and the one-hour ride isn’t bad. I’ll generally listen to NPR or take a short nap. It’s a good way to decompress from work before going home to be with my family. And you can’t beat the savings!”

Do you like this story and want to use it for your blog or newsletter? All our stories may be freely re-posted and shared with others!

Do you have a great Omnitrans story to share? Let us know!
Email Juno Kughler Carlson at  juno.carlson@omnitrans.org

Coupon Queen loves saving through Rideshare

While having a car is sometimes more convenient, the expenses involved in gas and upkeep are often overwhelming. As a result, it’s becoming more common for people to opt for public transit over expensive vehicle repairs when their cars have problems.

LaToia Jones, an eligibility worker for the County of San Bernardino, decided to let go of her old Ford Taurus when it broke down two years ago. She’s been ridesharing ever since, relying on a combination of riding the bus and carpooling with co-workers.

“I live out near Tyler Mall in Riverside, so I use both Riverside Transit and Omnitrans to get back and forth to work,” said LaToia. “I love Omnitrans because of the frequency. It generally runs every 15-30 minutes which makes it very easy to get where I need to go quickly.”

But it’s the savings that matters most to this county worker. “Driving the 91 was always ugly during rush hour and took forever,” said LaToia. “It used to cost me $80 to $100 a week in gas when I was driving. Now I pay that in a month. It’s a huge savings.”

Pinching pennies is a passion for this busy mom of two, who is always on the lookout for a great deal. “Couponing is a hobby with me, and I’ve gotten very good at finding free things online for my family and friends. Times are hard for everyone, so every little bit helps. I love saving money!”

Riding Omnitrans has not only been a boon to her budget, it’s also forged unexpected connections with regular passengers and coach operators along her route. One of the drivers shares her love of cooking and occasionally swaps recipes with her. “I told her I’d never had tamales before so she gave me the recipe to try. Once she even surprised me with a plate of cookies she’d baked for me,” LaToia said, smiling. “Things like that mean a lot.”

Do you like this story and want to use it for your blog or newsletter? All our stories may be freely re-posted and shared with others!

Do you have a great Omnitrans story to share? Let us know!
Email Juno Kughler Carlson at  juno.carlson@omnitrans.org

Rideshare saves money and grows friendships

Omnitrans employees Scot Huffman and Mark Crosby have been ridesharing for the past 4 1/2 years. Each of them saves around $100 a month in gas and having a friend along for the ride makes the time go by quickly.

“We eat lunch together on our breaks and one day the topic of ridesharing came up in conversation,” said Scot. “At first we weren’t sure we wanted to do it. But as it turned out, we were a great fit. We live in the same city and work similar hours. We also don’t have to go out of our way to drive to each other’s homes. My grandson and Mark’s son both go to the same preschool so it’s very convenient for us to meet there. It works out well.”

Mark, who is a member of the Omnitrans Green Team, also likes the fact they are helping the environment. “We’re putting one less car on the road and taking up one less space in the parking lot. And it definitely saves us money because it’s one less tank of gas a month that each of us has to buy and less wear and tear on our vehicles.”

Sharing the daily commute has also helped cement a friendship between the two men, who are now friends first and co-workers second. They share similar hobbies and interests, have gotten to know each other’s families and have even gone camping together.

Rideshare contests offered by the IE511 each year are an added bonus. Last year Mark won a $100 Best Buy gift card in the drawing. To learn more about how you can get involved with Rideshare visit http://www.ie511.org.  Pledge to Rideshare during California Rideshare Week (October 1-5) and you’ll be entered for a chance to win great prizes like an Apple iPad, overnights at a resort hotel, dinner for two, gift cards and much more.

Omnitrans FREE Ride Coupon
Celebrate Rideshare Week with a free ride on us! Simply download and print the Free Ride coupon from our website. Turn it in to your bus driver who will exchange it for one FREE Day Pass good for unlimited rides for one day only on our fixed-route buses between October 1 and 5. Visit our website at www.omnitrans.org for more details.

Free Ride Coupon AND a chance at prizes!

Rideshare Week is October 1st through 5th, and Omnitrans is celebrating with two great offers.

FREE Ride Coupon
Celebrate Rideshare Week with a free ride on us! Simply download and print the Free Ride coupon from our website. Turn it in to your bus driver who will exchange it for one FREE Day Pass good for unlimited rides for one day only on our fixed-route buses between October 1 and 5. Visit our website at www.omnitrans.org for more details.

Rideshare Prize Drawing
Passengers will want to take advantage of this exclusive offer just for our Facebook fans. Enter your name in our prize drawing between now and October 5th and you could be the winner of one of these fabulous prizes!

  • 1st Prize – an Omnitrans baseball cap & pin and a 31-Day Bus Pass
  • 2nd Prize – an Omnitrans baseball cap & pin and a 7-Day Bus Pass
  • 3rd Prize –  an Omnitrans baseball cap & pin and a free 1-Day Bus

Winners will be announced on Friday, October 5th. Join our Facebook community for photos, stories, behind-the-scenes info and other exclusive offers as they become available.

VTrans offers free travel training program

Are you interested in riding the bus, but aren’t sure how? Let VTrans help you navigate public transportation.

VTrans offers a no–cost, one-on-one Travel Training program for seniors and persons with disabilities to assist them with learning how to use public transportation. Professionally skilled Travel Trainers will meet with you at home or another location to discuss where you want to go and your uncertainty with riding the bus.

Travel Training will show you how to plan out a route, get to the bus stop safely, pay the bus fare, identify landmarks, transfer to other buses, and proper bus etiquette. They will also accompany you on your route until you feel comfortable to take the trip on your own.

During training, the cost of bus fare is free to you and they will provide you with an incentive to continue riding the bus after training. Their trainers are familiar with various disabilities and will work with you to overcome barriers to riding public transportation. Group training is available to those interested in traveling with their friends.

Let VTrans show you how riding public transportation can work for you! Call them today to speak with a mobility specialist who can help you get to where you want to go. For more information please call  909-981-5099 or visit them on the web at www.vtrans.us.com.

First trip on the Omnitrans New Flyer Xcelsior

Omnitrans New Flyer Xcelsior bus

This afternoon the first of the Omnitrans New Flyer Xcelsior buses hit the streets on its maiden voyage. Passengers on Route 14 were excited and happy to be the first ones to have the opportunity to ride. “We’re making history!” someone shouted from the back of the bus, and everyone laughed.

People loved the new fleet graphics and gave the bus high marks for coolness, comfort and roominess. They can’t wait to ride again!

Driver welcomes passenger aboard the Omnitrans New Flyer Xcelsior busCoach Operator Elaine Sanchez was at the helm of the New Flyer Xcelsior for the historic trip. Elaine was recently honored with the  Omnitrans Employee of the Quarter award for her outstanding customer service.

Omnitrans CEO Milo climbed aboard on his way to a meeting, always happy to get a chance to meet some of our passengers.

This mom and her new baby were among the first passengers to board.

Renee Compton was the first wheelchair passenger on the New Flyer Xcelsior

Mr. Jones was the first bike passenger to join us on the trip. He just recently starting biking and taking Omnitrans to save the expense of gas money.

Click here for more passenger photos.

Do you like this story and want to use it for your blog or newsletter? All our stories may be freely re-posted and shared with others!

Do you have a great Omnitrans story to share? Let us know!
Email juno.carlson@omnitrans.org

Enter our contest for a chance to win a free bike valued at $900!

You could win a 2012 Charge Zester Fitness Bike!

On Wednesday, August 15th from 8:30 a.m. to 10:00 a.m., Omnitrans will hosting a community celebration to introduce its new brand identity. The event is at Omnitrans’ 4th Street Transfer Center San Bernardino, on the south side of 4th Street, between F & G Streets, in the Carousel Mall parking area. View details here.

The public is invited to view the latest additions to our fleet, the New Flyer Xcelsior buses, sporting updated vehicle graphics with our new colors and logo. A standout feature of the new buses is the much anticipated triple bike rack, which will allow the vehicles to transport three bikes instead of the normal two.

To celebrate, Performance Bicycle in Ontario is partnering with Omnitrans to sponsor a Rack ‘N Roll bike contest at the event, where participants will enter for a chance compete in a timed race to load a bike onto the rack.

Entry/practice time is between 8:30 a.m. and 9:00 a.m.  Participants not selected to compete will be entered into a second chance drawing. You must be present at the time of the drawing in order to win.

Bike contest prizes include:

  • First Prize: 2012 Charge Zester Fitness Bike or equivalent exchange ($900 value)
  • Second Prize : $150 Performance Bicycle gift card
  • Third Prize : Two Omnitrans 31-Day Bus Passes ($94 value)
  • “Second Chance” Drawing Prize: $50 Performance Bicycle gift card
  • Entry Prize:  All entrants will receive an Omnitrans 1-Day Pass ($4 value)

About performance bicycles

Performance Bicycles is America’s leading multi-channel bicycle dealer, successfully serving cyclists’ needs for 30 years. With an unrivaled inventory of more than 10,000 products available through their catalog and website, and a continuing commitment to providing value, education, expert advice and professional service to the cycling community, they are the premier destination for people who love to ride bikes.

Travel Training Bus educates new riders

This month, Omnitrans launches its exclusive travel training bus which will be used for community outreach to help educate people in new rider basics. Features of the new bus include video screens, a PA system and new fare box.

This hands-on training tool will allow people to experience firsthand what they can expect when boarding a bus for the first time and help ease the anxiety that sometimes accompanies new riders. The training bus and outreach trainer are available by request to local community groups including seniors, students and those with special needs. For more information or to reserve a booking, you may email our outreach specialist, Nicole Ramos at nicole.ramos@omnitrans.org.

We also invite you to join us for our Rebrand Launch on August 15th for the official unveiling of the travel training bus,  along with our New Flyer Xcelsior buses.  There will be music, food, giveaways and a  bike contest with some amazing prizes! The festivities begin at 8:30 a.m. in the Carousel Mall 4th Street parking lot between F & G Streets. Click here for details.