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Civic Center Station: before and after

sbx civic center station before

Click to see time lapse photos of the construction of the Civic Center Station over the past 6 months.

With the upcoming launch of our sbX rapid transit service on April 28th, we thought it might be fun to look back to see how far we’ve come. Click the photo above for time lapse photos of the construction of the sbX Civic Center Station taken over the past six months. Photos were shot from the pedestrian bridge near E Street and Court Street in Downtown San Bernardino.

We’ve definitely come a long way! The pictures below give a closer look at the finished station and the surrounding area today.

sbX Civic Center Station

The street has been transformed with a center station platform and dedicated bus lanes.

Carousel st and Court st san bernardino

New railings and landscaping dress up the sidewalks on either side of the station and help prevent pedestrians from jaywalking.

Carousel st and Court st san bernardino

Landscaping and rails along the opposite sidewalk at the Civic Center Station

sbx civic center station

Digital signs show arrival times. Shelter roofs and windscreens protect passengers from wind, rain and sun.

sbX civic center station

Yellow truncated dome pads along the sides of the platform help guide riders with vision impairments

sbx station lights

These small light poles located between railings at the far ends of the station provide lighting along the platform and enhance the landscaped areas.

sbx vehicle at the civic center station

sbX rapid transit vehicle on a test run by the Civic Center Station

sbx  civic center station

Light bars incorporated into the roof of the shelter provide light for evening travelers while the transparent glass windscreens ensures good visibility.

station art paver at sbx civic center station

Along the platform pavement, glazed ceramic tiles by artist Robert Delgardo tell the story of the past and history of the area. The tiles incorporate photo studies of the downtown area, interviews with local residents and research from historical archives.

 

Ride free on sbX during launch week!!

Ride free on sbX during launch week!

Here’s your chance to make history as one of the first riders to climb  aboard sbX rapid transit, the first-ever express passenger service in Inland Southern California!

  • All rides are FREE during launch week, April 28th – May 2nd
  • Hours of operation: 6:00 a.m. – 9:00 p.m.  Monday through Friday
  • Service runs every 10 minutes during peak hours (6:00-9:00 a.m. and 3:00-6:00 p.m.), 15 minutes off peak
  • Free Wi-Fi and power outlets are available on board 
  • Station Ambassadors will help guide riders during first 10 service days
  • Accepts the same fares and passes as  Omnitrans local route service
  • Passes can be purchased at ticket vending machines at station platforms (credit and debit only)
  • 4 interior bike racks and 2 wheelchair securements on each vehicle
  • Level boarding at all stations eliminates the need for doorway ramps
  • Stops include major destinations in the cities of San Bernardino and Loma Linda

Remember you’re invited to ride FREE on sbX during between April 28th and May 2nd, so save the dates!

A look at sbx station security

Omnitrans security tests an emergency phone at an sbX station platform

Security Supervisor Mark Crosby tests an emergency phone at an sbX station platform

With the launch of sbX rapid transit service fast approaching, our security team has been working diligently behind the scenes to ensure they are well prepared.

It’s a challenge Omnitrans security supervisor Mark Crosby takes seriously.

“The stations, the park-and-rides were all designed with crime prevention in mind,” he explains.

sbX station platform at Cal State San Bernardino

sbX station platform at Cal State San Bernardino

“Extensive planning went into the stations using CPTED, Crime Prevention Though Environmental Design. It was important to have good visibility from the street for our security patrols and law enforcement. Artwork was strategically placed so that it could be easily monitored and transparent glass was used.”

Transparent art panel at the sbX VA Hospital station

A transparent art panel at the sbX VA Hospital station platform

Omnitrans also collaborated with other local groups to form a Safety and Security Council that focused on safety and security planning of the sbX stations. The Council was comprised of representatives from the following groups:

  • San Bernardino Police Department
  • San Bernardino County Sheriff’s Department, Terrorism Liaison Officer
  • San Bernardino County Sheriff’s Department, Loma Linda Station
  • San Bernardino County Fire Department, Office of Emergency Services
  • Loma Linda University Medical Center Security
  • CalTrans
  • SanBAG
  • Loma Linda Fire Department
  • California State University at San Bernardino Police Department
  • VA Hospital Police in Loma Linda
Crews test the security cameras that monitor each sbX station

Crews test the security cameras that monitor each sbX station

The Council worked together to establish appropriate security procedures and responses. For example, they wanted to ensure that customer service phones were available as well as emergency call boxes, so that law enforcement wasn’t getting call about bus arrivals.

Unlike bus stops and transit centers which are maintained by the cities, the sbX station platforms are owned and maintained by Omnitrans.

The new Omnitrans sbX Transit Security patrol car

The new Omnitrans sbX Transit Security patrol car

“This is the first time we’ve owned outside property, and we are taking pro-active measures to prevent potential problems before they happen,” says Crosby. “We monitor station activity 24/7 with patrols and cameras. We have also enhanced our team with several new officers who will be patrolling the corridor looking for things like suspicious activity, trespassing after hours, vandalism loitering, medical issues and mechanical problems.”

Transit security patrols are equipped to handle any emergency

Transit security patrols are equipped to handle any emergency

Crosby says the officers, contractors from General Security Services, are highly skilled professionals whose training includes crisis management, conflict resolution, emergency response procedures, traffic control, first aid, diversity and crowd control. They are also licensed ham radio operators equipped to handle emergency communications.General Security Services also supplies the specially equipped patrol truck the officers will use on their rounds. Designed by a former cop, the vehicle is developed with the officer in mind.

sbx transit security

It features a light bar with a high beam LED spotlight bar beneath, a front push bar, a power inverter, a PA system, a toolkit, a trauma bag, yellow security tape, a laptop, emergency barriers with flashers, and orange pylons.

At the Omnitrans San Bernardino office, sbX security officers observe station activity 24/7 from a central security hub. Not only do they watch for suspicious activity, they also monitor station conditions for potential hazards from illegally parked cars to overflowing trash cans.

“Security has been a key component throughout this process,” explains Mark. “From station development to implementing new monitoring technologies, our primary goal has been to ensure safety along the sbX corridor.”

- Juno Kughler Carlson
juno.carlson@omnitrans.org

sbX Security Officers monitor station activity 24/7 from a central security hub

sbX security officers monitor station activity 24/7 from a central security hub

Testing sbX Ticket Vending Machines

Testing of the Omnitrans sbX ticket vending machine

The Omnitrans team tests the operation of an sbX ticket vending machine.

Did you know that fares for the sbX rapid transit line will be the same as for the Omnitrans fixed routes?  It makes traveling both systems convenient and easy!

Soon passengers will be able to purchase their passes from one of our new ticket vending machines (TVMs) at any of our  sbX station platforms using a debit or credit card. 

The Omnitrans team at the sbX Civic Center Station

Today the Omnitrans team headed out to the Civic Center Station to do function and language testing on one of the  TVMs. These machines are not yet operational to the general public but will be ready in time for the sbX launch. Headers and instructional stickers will also be added to each machine to guide the user through the purchase process.

Omnitrans Customer Service Supervisor Melissa Castillo verifies the Spanish language translation

Omnitrans Customer Service Supervisor Melissa Castillo verifies the Spanish language translation on the TVM.

The TVM offers both English and Spanish help menus. A user friendly screen prompts riders to select the type of pass they wish to purchase: Full Fare, Youth, Senior or Disabled/Medicare. Next they choose either a 1-day, 7-day, or 31-day option or they can purchase a 1-way ride ticket. Using a swiper and keypad to the left of the screen, they can then pay for the pass using either a credit or debit card. It’s that simple!

What do you think of the new TVMs? Are they something you’ll want to use?

screenshot of the ticket vending machine

A screenshot of the ticket vending machine

A Travel Training Story: Glory & Richard

Siblings Glory and Richard had recently moved from Ontario to Highland when they began VTrans’ travel training program. Richard is a veteran who has several medical needs and his sister Glory is his caretaker and advocate. She accompanies him wherever he needs to go, helps him stay on top of all his medications and makes sure he eats a healthy diet.

Glory learned about our program after calling her local community center and asking for assistance with transportation to go to doctor appointments and grocery shopping. Though they had experience in Ontario with public transportation, they did not yet know their way around the city of Highland. Their extremely limited finances also did not allow them to afford more expensive services such as Access. Though Richard can only walk short distances due to his age and disabilities, they live near an Omnitrans bus route and do not need to walk long distances to run their errands.

During their travel training, they learned how to navigate the  bus route near their home, stopping at Wal-Mart, the local church, the senior center, and the library. They were excited that all these places were only one short bus ride away. They wanted to start attending church again and visit the Highland Senior Center for socialization, to play pool, have lunch, and exercise. Glory liked that she could visit the library to use the computers and find other important resources for Richard, such as food pantries, In Home Support Services, and other income earning opportunities. With the help of their travel trainer they were able to take longer trips to the local YMCA, Social Security office, and the local hospital.

Glory and Richard were extremely pleasant riders and are greatly appreciative of the work their trainer did to help them become increasingly independent and social in their new community.

- Jessica Jacquez
jjacquez@vtrans.us.com

To learn more about VTrans one-on-one travel training, visit their website or chat with them on Twitter or Facebook!

For Omnitrans group travel training (10 or more people) contact Nicole Ramos at nicole.ramos@omnitrans.org.

 

Bus stops open during Route 215 detour

Interstate 215 North/South will be closed between Iowa Avenue and Barton Road every Friday and Saturday in April. Hours of closure will be between 11:30 p.m. and 11:30 a.m. the following day.

Omnitrans Route 215 buses will detour from freeway travel during this time, but all stops will remain open, including the stop at Centrepointe and Mt. Vernon in Colton.

For more information on the 215 freeway closure, visit the CalTrans website http://www.dot.ca.gov/dist8/projects/san_bernardino/devore2/index.htm

Omnitrans bus detour map for 215 freeway closure

Two bus stops added to Ontario Route 61

Two bus stops added to Omnitrans route 61Due to the long term temporary construction in Ontario on the Route 61 on Vineyard Avenue between Holt Boulevard and Airport Drive, two bus stops have been added to Omnitrans Route 61.

EASTBOUND
Stop ID #8327
Holt @ Guasti nearside
(In front of the Radisson Hotel)

WESTBOUND
Stop ID #8328
Holt @ Guasti farside
(In front of Convention Center)