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Guide to September service changes

Why are fares increasing?
This is Omnitrans’ first fare increase in five years. Just as with any other company, service or even home, the cost of our operations increases over time. Since Omnitrans is required by FTA to receive at least 20% of our operating costs from customer fares, our fares must balance with our costs.

Click here to view the new fare table.

 Are fares increasing because of sbX?
No. The new fare structure was long-planned, and approved prior to the start of sbX service. 

Why is OmniLink service being eliminated?
Unfortunately, ridership on OmniLink was low, and the cost to operate the on-demand service was high. The good news is that 80% of Omnitrans customers who used OmniLink service are covered by OmniGo Hometown Shuttle service in their communities.

Scroll below to view info on specific routes and destinations.
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September service changes by route:

ROUTES 3 & 4

  • What’s Different:  Routes 3 & 4 service frequency is improved to 15 min. after 8 a.m.
  • Why:  To add convenience and reliability on a popular route.

Route 5 – (view map)

  • What’s Different:  Route 5 service frequency is improved to 30 min. The route also has been realigned to travel on Waterman Ave., between Gilbert and Barton Rd. The route no longer serves 4th St. or Goodwill.
  • Why:  To improve travel time, and provide coverage of a portion of Waterman Ave. previously served by Route 9.

Route 7 – (VIEW MAP)

  • What’s Different:  The end of the line has been moved to 5th and “F” Sts.
  • Why:  To respond to customer safety concerns at the previous end of line location (G St.).

Route 8 –  (VIEW MAP)

  • What’s Different:  Route 8 now is two routes – Short 8 and Long 8. Short 8 travels from downtown SB to the Redlands Mall; Long 8 travels from downtown SB to Crafton Hills College. Note:  the route no longer travels to the Yucaipa TC.
  • Why:  To improve frequency to downtown SB, and serve Mentone. Service eliminated along Yucaipa Blvd. now is served by Route 19.

Route 9

  • What’s Different:  Route 9 has been eliminated.
  • Why:  To improve service in SB and Yucaipa with increased frequency on Routes 5 and 19. Travel between SB and Yucaipa also will be faster, transferring from sbX to Route 19.

Route 14 – (VIEW MAP)

  • What’s Different:  The Route 14 Almeria tripper has moved from Almeria to Live Oak.
  • Why:  To accommodate the new location of the ISS workshop served by the tripper.

Route 19 – (VIEW MAP)

  • What’s Different:  Route 19 service is extended to the Yucaipa TC. The route also has been realigned between the VA Hospital and the Yucaipa TC, along the path of the old Route 9.
  • Why:  To improve frequency on Barton Rd. and improve connection to sbX. Duplication of Route 8 service also is eliminated.

Route 20

  • What’s Different:  Frequency on Route 20 is reduced to 60 min. every day. The route will travel on Juniper and Merrill to and from the Fontana TC; service on Sierra is eliminated.
  • Why:  Due to low ridership.

Route 22 – (VIEW MAP)

  • What’s Different:  Route 22 will travel on Valley Blvd. to and from the Arrowhead Regional Medical Center; the San Bernardino Ave. and Wild Rose “loop” has been eliminated.
  • Why:  To simplify travel. Service eliminated on San Bernardino Ave. now is covered by Route 19.

Route 61 – (VIEW MAP)

  • What’s Different:  Route 61 schedule has been adjusted to eliminate the need for transfer at Ontario Mills Mall.
  • Why:  For customer convenience, and to avoid missed connections.

Route 215

  • What’s Different:  Route 215 service frequency has been improved to 30 min. for the majority of Saturday and Sunday.
  • Why:  To add convenience on a popular route.

Route 365 – (VIEW MAP)

  • What’s Different:  A tripper has been added to Route 365 between Butterfield Ranch and Chino Hills High School.
  • Why:  To provide convenient service to students.

OmniLink

  • What’s Different:  OmniLink service has been eliminated.
  • Why:  Due to a combination of high operating cost and low ridership. Please note that 80% of OmniLink customers are covered by OmniGo service.

Access – (VIEW MAP)

  • What’s Different:  Access zone boundaries have changed.
  • Why:  Based on fixed route changes, boundaries changed to comply with ADA regulations.

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Common destination questions

How do I make connections to downtown SB without Route 5?(Route 5 no longer serves the 4th St. TC). If you’re going downtown, try a quick transfer from Route 5 to Routes 1, 3, 4, or 8. If you’re close to Cal State or Hospitality Ln., try taking sbX downtown – service is faster and more frequent! Route 5 also now provides direct service on Waterman to important locations such as Inland Regional Center, Lighthouse for the Blind, Hospitality Ln., and several trade schools.

How do I get bus service to/from Barton Ave.?
(Route 9 has been eliminated). Route 19 now serves Barton Ave. from Redlands to Colton every 30 min.

How do I get bus service on Yucaipa Blvd.?
(Route 8 has moved, and Route 9 has been eliminated). Route 19 provides service every 30 min. on the Blvd., and you now can travel all the way to Fontana without a transfer! If you’re going to downtown SB, try taking Route 19 and transferring to sbX. Your trip will be faster than it was on Route 8 or 9!

How do I get bus service from Colton Ave.?
(Direct service on Colton was eliminated due to low ridership). The entire distance of Colton Ave. is within walking distance of Route 8 or Route 15, from Orange, Lugonia, Redlands or State Sts.

How do I get bus service from Mt. View Ave.?
(Route 19 has been realigned). Although direct service no longer is available on Mt. View Ave., you can take a short walk to either Redlands Ave. or Barton Rd. and catch either Route 8 or 19, which both now come by every 30 min.

How can I get to/from Fontana High School with the new Route 20 schedule?
(Route 20 frequency has been reduced to 60 min.). You still can take Route 20 to school; the service frequency has been reduced, but the schedule has been adjusted so that students still can make it to class before 0 or 1st period, and there will be a bus coming by not too long after school is out.

How can I get service to/from Goodwill Industries, the CID Center for Individual Development, or the Andersen School?
(Route 5 has been realigned). While Route 5 no longer stops in front of these locations, you still can catch Route 5 on Waterman Ave. via a short walk. At Palm and 3rd, you also can catch the newly-improved Route 8, with service every 30 min. to downtown SB.

How can I get to/from the Meadowbrook Park Tower and Apts. at 2nd and Sierra Way?
(Route 5 has been realigned; Route 9 has been eliminated). You still can catch Route 5 about a block from your location; Route 8, with increased 30 min. frequency, also is available at 3rd and Sierra Way. You also can catch sbX service at E and Rialto Ave. Additionally, when the new San Bernardino Transit Center opens at E and Rialto Ave. in about a year, downtown routes will meet there and service will be back on Rialto Ave.

How can I get to/from the Rock Church in San Bernardino?
(Route 9 has been eliminated). Omnitrans has improved service to the Rock Church, with improved service frequency every day! Route 5 will serve the church every 30 min. during the week – twice as frequent as Route 9 – so coming from Redlands or Yucaipa you can take Route 19 and transfer to Route 5 at Barton Rd. and Waterman Ave.

How can I get to/from the San Bernardino County Assistance office in Colton?
(Route 22 has been realigned). A short walk from the Assistance office will get you to Route 19, which you can catch on San Bernardino.

 How can I get to/from Walmart in Redlands?
(Route 19 has been realigned). Walmart now is served by Route 8, every 30 min.

Police crack down on motorists in sbX bus lanes

San Bernardino Polics Department cracks down on motorists in bus lanes

San Bernardino Polics Department tweet warns motorists that entering Bus Only lanes is dangerous and costly.

The San Bernardino Police Department is cracking down on motorists who cross the sbX Bus Only lanes. In a recent tweet, the SBPD warned drivers that the infraction is both dangerous and costly. The minimum fine for entering a Bus Only lane is $341!

New candlesticks, yellow posts with reflectors like the ones shown here, are  being installed as an additional safety measure at various high traffic locations in San Bernardino. The candlesticks will serve as an added visibility feature to prohibit drivers from crossing into Bus Only lanes, which are also marked by double yellow lines.

sbX Bus Only lane candlestick markers

sbX Bus Only lane candlestick markers

Remember, when driving along the corridor, you can still access all your favorite businesses by obeying traffic signs and safely making turns where indicated.

Never risk your life or the lives of others by entering a dedicated bus lane.

New coach simulator offers intriguing possibilities

Thanks to a federal grant, Omnitrans is in the process of acquiring a state-of-the-art coach simulator tailored specifically to real life agency vehicles and routes.

Thanks to a federal grant, Omnitrans is in the process of acquiring a state-of-the-art coach simulator tailored specifically to real life agency vehicles and routes.

The Omnitrans Fleet Safety & Training team is in the process of acquiring an impressive new tool to add to their arsenal. Thanks to a federal grant, they plan to be training new coach operators on the premises soon, using a state-of-the-art coach simulator tailored specifically to real life agency vehicles and routes.

“This is the next wave of technology,” says Fleet Safety and Training Supervisor Don Frazier. “It will bump our training up to a whole new level and save the agency a lot of money. Right now it costs $90 an hour to run a bus. Putting a student on a coach simulator doesn’t cost the agency anything. It’s an excellent defensive driving tool and will allow us to test the reaction times of student coach operators. The system can also be hooked up so that other students can observe the driver in the simulator as part of the learning experience. Normally this technology costs between $130,000 to $200,000, but we would get it for $20,000—which we are working to cover with a federal grant. It’s an incredible opportunity for us.”

Omnitrans Fleet Safety & training instructor Christina Diaz demonstrates the old coach simulator

Omnitrans Fleet Safety & training instructor Christina Diaz demonstrates classroom tools currently used in training

The simulator is currently being programmed by our partners at Cal State San Bernardino, who will use the data collected by the simulator to develop future transit training technologies and traffic studies. They will also adapt the simulator to replicate an actual Omnitrans coach. It will be set up with everything the bus would have: wheel, gas pedal, brake pedal, wheel, emergency brake, etc. It will also have the feel of a regular coach, providing the same feel of the road, and tug of the wheel when making turns.

A student sitting in the coach simulator will be surrounded by three screens, one in the front and one on either side. The images on the screen show all the details that the coach operator would see in each window in real-life, complete with rear view mirrors that capture what is going on alongside and towards the back of the vehicle.

Cal State San Bernardino will use data collected by the simulator to develop future transit training technologies and traffic studies.

Cal State San Bernardino will use data collected by the simulator to develop future transit training technologies and traffic studies.

“In addition to mimicking our regular routes, the simulator will also be programmed with emergency situations that will help us prepare student coach operators before they ever get on the road,” explains trainer Christina Diaz. “Scenarios will include things like sudden stops, getting cut off in traffic, unexpected pedestrians, bicyclists, right and left turns and pulling into a passenger zone.”

The idea is to get students comfortable with the coach and routes and prepare them for difficulties they may encounter while they are  in a safe environment. It builds their confidence and helps them to develop good habits and quick reflexes. Because the rest of the class can observe each student in action in the simulator, it becomes a valuable group teaching tool as well, creating the opportunity for questions and discussion.

omnitrans new coach simulator

“We’re very excited by the possibilities the new simulator opens up for us,” says Christina. “Normally when we train on live vehicles, we have to pull a coach from service to practice with. And even though the students are all on board and take turns driving, it’s hard for the entire class to really see what’s going on in the front driver’s seat at any given time. The new simulator saves money, reduces service down times, gives students more ‘on the road’ experience and enhances the overall quality of our training.”

- Juno Kughler Carlson
juno.carlson@omnitrans.org

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San Bernardino Downtown Farmshare & Market a perfect sbX lunchtime destination

San Bernardino Mayor Carey Davis purchases fresh produce from a vendor - photo by Juno Kughler Carlson

San Bernardino Mayor Carey Davis purchases fresh produce from a vendor

Check out our Flickr album to view more photos of this fantastic sbX destination!

Located on the corner of E and Court Streets beside the sbX Civic Center Station, The San Bernardino Farmshare and Market is held every Thursday between 11:00 and 2:00. It’s the perfect lunchtime destination, and the sbX BRT Green Line can get you there!

California Sunshine Kitchen offers delicious homemade jams and jellies

California Sunshine Kitchen offers delicious homemade jams and jellies

Sign up for the Farmshare or purchase local certified farm fresh produce, delicious cheese, olives, jams, jellies and preserves.

Coyote Produce Stand offers an incredible $3 fruit bowl

Coyote Produce Stand offers an incredible $3 fruit bowl

Enjoy lunch from food vendors such as:

  • Mad House Gourmet Hamburgers & BBQ
  • Mi Casita Tacos
  • Family Fusion – Teriyaki Specialties
  • Sunshine on Wheels – Breakfast Burritos & Sandwiches
Mia Casita Tacos

Mia Casita Tacos

Prices are excellent with most meals ranging around $5 – $6.

A shopper admires crystal windcatchers from Henry and Ellen Wilson

A shopper admires crystal windcatchers from Henry and Ellen Wilson

Many gift vendors are also on hand selling things like Etsy scents, boutique items, crystals, windcatchers, Avon and Tupperware products, and much  more.

The crowd enjoys lunch at the San Bernardino Downtown Farmshare and Market

The crowd enjoys lunch at the San Bernardino Downtown Farmshare and Market

Hop aboard sbX and enjoy the luxury of rapid transit. Help revitalize San Bernardino,  support local farmers and vendors, and enjoy healthy farm fresh options at the same time. Make the San Bernardino Downtown Farmshare and Market a regular addition to your weekday routine!

Lulu's Boite de Bijoux features hats, purses, aprons, jewelry and accessories

Lulu’s Boite de Bijoux features hats, purses, aprons, jewelry and accessories

Check out our Flickr album to view more photos of this fantastic sbX destination!

San Bernardino Downtown Farmshare and Market

Prepare for the new fares. Buy now, save later!

Buy Omnitrans bus passes before fare change

Omnitrans fares

On September 2nd, Omnitrans fares will increase for the first time in five years. But you can save money now by purchasing extra passes in advance!

Because there will be no change to the actual look of our bus passes, any passes you currently hold will continue to be honored after September 2nd.  It’s a great opportunity to stock up at the lower price!

Once the fare change goes into effect, the price of a one-way bus trip will increase from $1.50 to $1.75 while the 1-day pass rate will rise from $4 to $5.  A 31-day pass will go from $47 to $55.  See the fare table for full rates and details. 

 omnitrans new fares

sbX Coach Operator Steven Newton

Omnitrans sbX coach operator Steven Newton

For coach operator Steven Newton, 2014 has been an eventful year: a Valentine’s Day wedding, a new baby—and a new job as an sbX coach operator!

“I’d always wanted to drive the Artic [articulated coach], but I didn’t want to make the 30 mile commute to San Bernardino,” Steven confessed.  “It was my wife who finally made me decide to apply to be an sbX driver.  With our new baby, she needed me home on the weekends.”

omnitrans sbx coach operator steven newtonSo Steven put in for the position. He had been with Omnitrans for 7 years, and for the last two had been working relief shifts 7 days week on the west side. He felt he had a pretty good record but knew there was also a lot of strong competition for those jobs.  When he found out he made the cut, he was excited.

“I like these vehicles a lot better. The turning point radius is really no different from a 40-footer.  They run smooth and command a different respect on the road.  Passengers are pleasant, although with sbX  I don’t have as much interaction with them since they enter from the rear doors.  I just really need to focus on driving. The hardest part of the job is watching for motorists. It’s a very different experience.”

Because all the sbX drivers came in at the ground floor at the same time and shared the same training and experiences, Steven says they’ve become like family. They understand the challenges of the job and support each other and help out wherever they can.

Omnitrans sbX Coach Operator Steven Newton“Most of us see this as the stepping stone to the revitalization of San Bernardino County,” said Steven. “It starts with the City of San Bernardino and will grow as sbX spreads to more areas. I like the long term plan. They want to bridge the Inland Empire to Los Angeles.  To me, that’s the best move you could make because so many people commute from here to LA and vice versa. The train can only do so much. We’ve got the buses that bridge, but that’s a 3-4 hour bus ride as opposed to an express service that could take you right to downtown LA. There could even be something on the 210 that could get you to Pasadena. These are the ideas the company is trying to bring forth. It’s creating more jobs, more opportunity, and more room for promotion.”

Steven says overall passenger reaction to sbX has been positive.

Omnitrans sbX coach operator Steven Newton

“People respect us. A lot feel we are trying to make things better, especially up at the college.  I had some kids get on the bus recently who asked if I could hold off for a moment because they were doing a school project about the sbX and wanted some pictures. I was like, wow. Go ahead. It made me feel good to know that I was a part of their education. We are helping the community. It’s not just about making money. We’re making a difference. That’s what we’re supposed to do. We’re public servants. We’re supposed to help people who might be less fortunate than others who do have the means, you know. That’s what it’s all about. It may not be perfect. It may not put you in the parking lot, but we’re going to get you where you need to go.”

Steven’s baby boy Ian is now 5-months-old, and he loves being able to devote his weekends to his family.

“It’s a long commute during the week,” he admits. “But I’m so used to it now it just comes and goes. It doesn’t really bother me anymore. Life is blessing me right now and I have a lot to be grateful for.”

- Juno Kughler Carlson
juno.carlson@omnitrans.org

Omnitrans sbX coach operator graduates

Omnitrans sbX coach operator graduates

 Do you like this story and want to share it on your blog or newsletter?  All of our articles may be freely shared with others.

Hot weather safety tips for bus riders

omnitrans coach operator Debra Molloy

With summer heating up, it’s important that public transit riders take extra precautions to stay hydrated and cool.  Below are a few travel tips and a list of local cooling centers that can help.

Start your day fully hydrated. Always carry water with you and drink it regularly, even if you’re not thirsty. Avoid liquids containing a high amount of sugar or caffeine. Cold water is your best choice for keeping cool. Try freezing a water bottle the night before to carry with you the next day.

Protect your skin by wearing a good sunscreen. Preventing direct sunlight from hitting your head can help you stay cool. Create your own shade by using a small umbrella or wearing a hat. 

Wear lightweight, light colored clothing to help ventilate the body and block the sun. Avoid non-breathing synthetic clothing which can trap heat and cause you to overheat.

Try to plan your travel for early morning or in the evening when temperatures are cooler. Use NexTrip real time bus arrival info to reduce wait times at the bus stop.

Local Cooling Centers:

Ruben Campos Community Center – 909-384-5421
1717 W. Fifth Street, San Bernardino, CA 92411
Monday-Thursday  10:00 am – 6:30 pm
Saturday 10:00 am – 4:00 pm

Anthony Munoz Community Center:  909-933-3596
1240 West 4th Street, Ontario, CA 91761
Monday-Friday 8:00 am – 6:00 pm
Served by Routes 61, 65 and 80

Bloomington Branch Library:  909-877-1453
10145 Orchard Street, Bloomington, CA 92346
Monday, Tuesday 12:00 am – 8:00 pm
Wednesday, Friday 11:00 am – 6:00 pm
Saturday 11:00 am – 5:00 pm
Served by Route 19

Carter Branch Library:  909-854-4100 ext. 28148
2630 N. Linden Avenue, Rialto, CA 92377
Monday–Thursday 3:00 pm – 8:00 pm
Saturday 9:00 am – 5:00 pm
Served by Route 22

Rialto Senior Center:  909-877-9706
1411 S. Riverside Avenue, Rialto, CA 92376
Monday-Thursday  8:00 am – 5:00 pm
Friday  8:00 am – 4:00 pm
Served by Routes 19 and 22

Chino Hills James S. Thalman Branch Library:  909-590-5380
14020 City Hall Drive, Chino Hills, CA 91709
Monday–Thursday 10:00 am – 8:00 pm
Friday  10:00 am – 6:00 pm
Saturday  9:00 am – 5:00 pm
Sunday  1:00 pm – 5:00 pm
Served by Routes 365

Chino Senior Center:  909-591-9836
13170 Central Avenue, Chino, CA  91710
Monday-Saturday 8:00 – 8:00
Sunday  10:00 am – 6:00 pm
Served by Routes 65 and 68

City of Fontana – Jack Bulik Teen Center:  909-349-6983
16581 Filbert Street, Fontana, CA 92335
Monday-Friday  3:00 pm – 8:00 pm
Served by Route 20

City of Upland – Magnolia Recreation Center:  909-931-4100
651 West 15th Street, Upland, CA 91786
Monday-Friday  8:30 am – 5:00 pm
Saturday  8:30 am – 12:00 pm
Served by Routes 66 and 67