Category Archives: Uncategorized

2019 Million Mile Club Coach Operators Recognized for Safe Driving Record

Omnitrans’ 2019 Million Mile Club drivers (from left to right): Mike Tarifi, Arturo Suarez, Peter Kerr, Albert Meraz, John Harrison (above), Karen Ramnarain, Samehesha Love, and Enrique Lipp. Not pictured: Sherron Filer.

Driving from here to the moon and back seems like an insurmountable distance. Now imagine doing that not once, but more than two times, without being in an accident! That is the equivalent of what it takes to join the prestigious Million Mile Club.

This month, the Omnitrans Board of Directors recognized our new members of the Club for their driving safety achievements. These dedicated coach operators have reached the prestigious million-mile mark by logging 25,000 driving hours over 12 years without a preventable accident. Our Two Million Mile Club drivers have completed 50,000 driving hours over the span of 25 years without a preventable accident.

“This is a tremendous milestone for these drivers,” says Director of Operations Shawn Brophy. “The criteria to hit the Million Mile Club is multi-faceted, and not an easy achievement. Safety is very important to the organization and to the public that we serve, and these drivers represent the best of the best when it comes to delivering on our mission to provide safe and reliable transportation.”

Each 2019 inductee received a special plaque, jacket, hat, belt buckle, certificate, a silver name plate, a day off with pay, and $500 in recognition of their great feat. The 2 Million Mile drivers received this, plus a bonus five-day cruise to Mexico including paid time off.

Congratulations to these drivers for setting the standard of excellence! We appreciate their commitment to safety as they connect our community.

Million Mile Club

  • Sherron Filer
  • John Harrison
  • Peter Kerr
  • Enrique Lipp
  • Samehesha Love
  • Albert Meraz
  • Karen Ramnarain

Two Million Mile Club

  • Arturo Suarez
  • Mike Tarifi

Rate Your Omnitrans Experience for a Chance to Win!

As your public transit provider, your feedback is crucial to our growth. Last year, your responses to the Customer Satisfaction Survey garnered us an 83% overall customer satisfaction score. This year, you can let us know how we are doing for another chance to win one of our exciting prizes (below).

Click the following link to complete our survey & be entered to win:

Click here to complete the survey (English)
Haga clic aquí para completar la encuesta (español)

Submit your survey anytime through the end of the day on Sunday, April 14, 2019 to be entered into a prize drawing for one of five gift packs, which include:

  • One $10 Subway gift card; and
  • One full-fare 7-day bus pass

Thank you for your participation and providing your constructive feedback. Your honesty helps us to better serve you!

Omnitrans and several other mid-sized agencies in North America form the American Bus Benchmarking Group (ABBG), established in 2011 to measure performance and share best practices. The information gathered from your surveys this spring will help provide a comprehensive overview of the bus rider experience nationwide.

Omnitrans Seeks Public Comment on Proposed Fare and Service Changes

Omnitrans welcomes your input on proposed fare and service changes at our upcoming public hearing and outreach sessions, scheduled April 2-10, 2019 throughout the San Bernardino Valley (schedule below). Proposed changes coincide with regularly scheduled service changes in September 2019 and May 2020.

Proposals for Consideration

  • To maintain bus service levels as operating costs rise, Omnitrans recommends a fare change effective September 2019. It has been five years since the last fare increase, in 2014. The chart below details the proposed fare changes:
  Current Fare Proposed Fare
Single Ride
Full-Fare $1.75 $2.00
Senior/Disability/Medicare/Veteran $0.75 $0.90
10-Pack of Single Rides
Full-Fare $16.00 $18.00
Senior/Disability/Medicare/Veteran $7.00 $8.50
1-Day Pass
Full-Fare $5.00 $6.00
Senior/Disability/Medicare/Veteran $2.25 $2.75
10-Pack of 1-Day Passes
Full-Fare $45.00 $54.00
Senior/Disability/Medicare/Veteran $20.00 $25.00
7-Day Pass
Full-Fare $18.00 $20.00
Senior/Disability/Medicare/Veteran $8.00 $9.00
Youth $14.00 $15.00
31-Day Pass
Full-Fare $55.00 $60.00
Senior/Disability/Medicare/Veteran $27.50 $30.00
Youth $41.00 $45.00
  • Eliminate sale of 7-Day passes onboard the bus to improve passenger boarding time and avert delays. 7-Day still would be available for sale at the San Bernardino Transit Center, at bus pass outlets (see Bus Book pg. 2 for list of outlets), and digitally on the Token Transit app. (September 2019)
  • Eliminate Freeway Express Route 208 connecting Yucaipa, Redlands, and San Bernardino due to low ridership. (September 2019)
  • Adjust routing on Route 22 to serve the new Renaissance Marketplace in Rialto. View Map (September 2019)
  • Adjust routing on the current Route 11, and rename to Route 12. The route adjustment would directly connect Fontana Metrolink Station and Cal State University, San Bernardino, and serve major employment centers, including Amazon warehouses and the Renaissance Marketplace. Route would no longer connect at the San Bernardino Transit Center. View Map (September 2019)
  • Increase morning and evening frequency of Route 83 from 60 to 30 minutes. (May 2020)

Public Hearing Schedule

Tuesday, April 2, 2019
6 a.m. – 9 a.m.
San Bernardino Transit Center
599 W. Rialto Avenue, San Bernardino
Routes: sbX, 1, 2, 3/4, 7, 8, 10, 11, 14,
15, 208, 215, 290

10 a.m. – 1 p.m.
Redlands Transfer Mall
Redlands Blvd. & Orange Ave.
Routes: 8, 15, 19, 208

2 p.m. – 5 p.m.
Fontana Metrolink Transit Center
16777 Orange Way, Fontana
Routes: 10, 14, 15, 19, 20, 61, 66, 67, 82

Wednesday, April 3, 2019
6 a.m. – 9 a.m.
Montclair Transit Center
5091 Richton Rd., Montclair
Routes: 66, 85, 88, 290

10 a.m. – 12 p.m.
Chino Transit Center
6th St. & D St., Chino
Routes: 81, 83, 84, 85, 88, 365

2 p.m. – 4 p.m.
Chaffey College Transit Center
5885 Haven Ave., Rancho Cucamonga
Routes: 67, 80, 81, 85

5 p.m. – 7 p.m.
Ontario City Council Chambers
303 E. B St., Ontario
Routes: 61, 83, 86

Thursday, April 4, 2019
6 a.m. – 9 a.m.
Fontana Metrolink Transit Center
16777 Orange Way, Fontana
Routes: 10, 14, 15, 19, 20, 61, 66, 67, 82

3 p.m. – 5 p.m.
Yucaipa City Council Chambers
34272 Yucaipa Blvd., Yucaipa
Routes: 19, 208, 308, 309, 310

5 p.m. – 6:30 p.m.
Yucaipa Transit Center
34216 Yucaipa Blvd., Yucaipa
Routes: 19, 208, 308, 309, 310

Friday, April 5, 2019
7 a.m. – 9 a.m.
sbX VA Hospital Station
Barton Rd. & Benton St., Loma Linda
Routes: sbX, 2, 19, 325

12 p.m. – 2 p.m.
Ontario Mills Bus Stop
1 Mills Cir, Ontario
Routes: 61, 81, 82, 290

3 p.m. – 5 p.m.
Montclair Transit Center
5091 Richton Rd., Montclair
Routes: 66, 85, 88, 290

Monday, April 8, 2019
10 a.m. – 1 p.m.
Fontana Metrolink Transit Center
16777 Orange Way, Fontana
Routes: 10, 14, 15, 19, 20, 61, 66, 67, 82

5 p.m. – 7 p.m.
Omnitrans East Valley Office
1700 W. 5th Street, San Bernardino
Routes: 14

Tuesday, April 9, 2019
7 a.m. – 9 a.m.
Arrowhead Regional Medical Center
400 N. Pepper Ave., Colton
Routes: 1, 19, 22, 290

2 p.m. – 4 p.m.
Foothill Blvd. & Mountain Ave. Bus Stop, Upland
Routes: 66, 84

Wednesday, April 10, 2019
7 a.m. – 10 a.m.
Boulder Ave. & Base Line St. Bus Stop, Highland
Routes: 3/4, 15

2 p.m. – 4 p.m.
San Bernardino Transit Center
599 W. Rialto Avenue, San Bernardino
Routes: sbX, 1, 2, 3/4, 7, 8, 10, 11, 14 15 , 208, 215, 290

5 p.m. – 7 p.m.
Rialto City Council Chambers
150 S. Palm St., Rialto
Routes: 22

If you are unable to attend one of the scheduled public hearings or outreach sessions, you may provide your feedback via phone, mail, or email. Comments must be received by 5:00 p.m. on April 15, 2019.

By mail: Omnitrans Planning Dept., 1700 W. Fifth St., San Bernardino, CA 92411
By e-mail: planning@omnitrans.org
By phone: (909) 379-7150

Adopt-a-Stop: Adopt an Omnitrans Bus Stop and Promote Your Business!

Would you like to promote your business or organization while enhancing the cleanliness and appearance of your local community? Sign up for the brand new Omnitrans Adopt-a-Stop program and become a “Trash Buster!”

Omnitrans invites local businesses, non-profit organizations, community groups, families, and individuals to adopt bus stops within the San Bernardino Valley. Partners of the Adopt-a-Stop program will receive recognition on 18”x24” signs at their selected bus stop (pictured below). Additionally, Omnitrans will recognize adopters with dedicated social media posts on Facebook, Twitter, and Instagram to a combined reach of over 8,600 followers.

There are two exciting ways to become an Adopt-a-Stop partner – Volunteer Litter Pickup or Paid Sponsorship.

Volunteer Litter Pickup – The Volunteer Litter Pickup program requires a one-year commitment to monitor your chosen bus stop once per week, pick up litter, and dispose of it in the nearest available appropriate trash receptacle.

Only one sign-up form needs to be submitted for a group, and Omnitrans’ Adopt-a-Stop coordinator will interact with one representative on behalf of the group. Omnitrans will install the recognition sign after the first two months that the group fulfills its commitment.

Paid Sponsorship -For businesses or organizations who want to make a financial contribution rather than picking up litter, there are several ways to make a difference.

  • Purchase passenger amenities to place at bus stop (prices are approximate; amenities have to be purchased directly from the manufacturer). Sponsors will be recognized with a sign at their bus stop for five years.
    • Larger trash can – $1,300
    • Larger trash can & bench – $2,300
    • Standard shelter – $13,000
    • Premium shelter – $39,000 (Custom artwork option on shelter panel available to sponsors.)
  • Sponsor contracted cleanup services at bus stops for one year (Cost TBD.)
  • Sponsor supplies for volunteers (through payment to Omnitrans). Sponsors will be recognized on Omnitrans website and social media.
  • Sponsor cleanup days for volunteers (through payment to Omnitrans or through direct purchase of food, t-shirts/safety vests, or supplies for volunteers). Sponsors will be recognized on event promotional materials.

Ready to get involved in the community and promote your business through Adopt-a-Stop? Follow the links below to get started!

Adopt-a-Stop Program Flyer | Spanish
Adopt-a-Stop Online Sign-Up Form | Spanish
Volunteer Safety Guidelines | Spanish
List of Bus Stops Locations Available for Adoption | Spanish | View on Map – Omnitrans will also consider another location at your suggestion. Your selected location can be designated on the online sign-up form.

Ride Omnitrans to popular film locations in the Inland Empire!

Hollywood is known all over the world for its grand production of movies and television series. Luckily for those of us out here in San Bernardino County, we are only about 60 miles east of Hollywood, and can hop on the train to enjoy the great scenery, the iconic Hollywood sign, or the Walk of Fame.

But, did you know that the Inland Empire also has hidden gems of its own that are featured in some of Hollywood’s most popular films? See the list below for our top picks, and how you can spot them next time you’re riding Omnitrans!

Terminator II: Judgment Day, starring the one and only Arnold Schwarzenegger, ends with a fiery scene where the T-1000 Terminator is pushed into a steel mill, which happens to be the famed Kaiser Steel plant located between Cherry Avenue and Etiwanda Avenue in Fontana! Part of the plant has since been torn down, paved over, and turned into the Auto Club Speedway, while the other portion has become California Steel. You can see this historic site by riding Route 61.

Another popular destination that has had a large impact in the film industry is the famous Wigwam Motel, located in San Bernardino. The Wigwam Motel is grounded on Route 66 and bears a familiar resemblance to the Cozy Cone Motel from Disney’s Cars movie released in 2006. You can check out this popular destination on Route 14.

Nearby, also along Route 66 in Rialto, is Chris’s Burgers, formerly a Burger Chef. This local burger joint was featured in the popular series Mad Men, Episode 706 as a recreation of popular classic chain Burger Chef. The burger joint has maintained its original structure and basic design. You can visit Chris’s Burgers for lunch and travel back in time on Route 14.

You may be a little more familiar with this “field of dreams” – Jay Littleton Ball Park located in Ontario. The ball park has been featured in popular baseball films like A League of Their Own, The Babe, and popular TV show The X-Files. You can root for your favorite team during their season by riding on Route 86.

One of the oldest train stations in California was featured in the film “Changeling” starring Angelina Jolie. The crime mystery drama film directed by Clint Eastwood was partially filmed at the finest train station in the west circa 1918, the Santa Fe Depot in San Bernardino. The film was based on real life events in 1928 and perfectly fit the time setting for this film. Take Route 1 and see if you can spot the similarities to the film!

Win two free tickets to the Agua Caliente Clippers of Ontario 2018-19 season!

As Thanksgiving approaches, along with a big thank you for riding, we offer you the special chance to win tickets to any home game for the local NBA G League team, the Agua Caliente Clippers of Ontario!

Omnitrans is a proud sponsor of the Agua Caliente Clippers, and we want to celebrate this new partnership by giving away six pairs of free ticket vouchers good for any game of the 2018-19 season.

Yes, you read that correctly – any home game of the 2018-19 season held at Citizens Business Bank Arena in Ontario.

To enter this giveaway for a chance to win:

  • Leave a comment below telling us what you guess the final Clippers score will be for the game on Tuesday, November 20, 2018 as the AC Clippers take on the South Bay Lakers.

Example: I predict the Clippers score will be 89!

HINT: The past couple of games have been in the high triple digits, ranging anywhere from 97-129 points. View past scores this season here.

If there are no correct guesses, we will choose the six closest to the final Clippers score scored without going over. If there are more than six tied, we will randomly select the winners. We limit one entry per person, so be sure to tell family and friends to also comment below with their guesses to increase your odds of winning!

To qualify, your entry must include an e-mail address that we can use to contact you if you win. Winners will be notified on Wednesday, November 21st at 12:00 p.m. Winner must be able to pick up ticket vouchers from Omnitrans. Arrangements can be made when we contact the winners.

Good luck, and go AC Clippers!

Ride Omnitrans to Celebrate #NationalTacoDay!

Celebrate National Taco Day with Omnitrans

There’s something very important that we must taco ’bout this October 4th:  #NationalTacoDay! Sure, these social media food holidays seem to be a dime a dozen these days, but who doesn’t love an excuse to celebrate the wonder of tacos? Breakfast, fish, or good ol’ street-style carne asada…there is a taco for every occasion, mood, and personality.

To get the fiesta started, we’ve compiled some of our favorite taco spots in the Inland Empire that are easy to get to riding Omnitrans. So, let’s get the shellebration started! Alright, we’ll stop with the cheesy (queso?) puns…now.

King Taco, Fontana
Served by Routes 19, 20, 61, 82

Tacos Don Ramon, San Bernardino
Served by Route 3, 4

Mr. Taco, Redlands
Served by Route 8

The Taco Man, Montclair
Served by Route 85

Tacos La Central, Colton
Served by Route 1

To plan your trip to these destinations, utilize our step-by-step Trip Planner on Omnitrans.org!

Go Paperless, Save on 10-Packs of 1-Day Passes & Single Rides

This week, we celebrate one year of mobile fares with Token Transit. Since launching our partnership with the digital fare app, over 8,500 Omnitrans riders have switched from paper to digital passes available in the palm of their hand, literally.

And now, beginning September 4, 2018, we will introduce two new ways to save you money by choosing a mobile bus pass!

10 Full Fare Single Ride tickets for the price of 9

  • Full Fare: $16 ($17.50 value)
  • Senior/Disability/Medicare: $7 ($7.50 value)
  • Veterans: $7 ($7.50 value)

10 Full Fare 1-Day Passes for the price of 9

  • Full Fare: $45 ($50 value)
  • Senior/Disability/Medicare: $20 ($22.50 value)
  • Veterans: $20 ($22.50 value)

The 10 pack of 1-Day passes has been available for paper passes, but is new to our mobile fares. The 10 Single Ride deal is perfect for regular riders who don’t ride every day. With Token Transit, your single-ride tickets and 1-Day passes are stored in the app’s Pass Wallet and are not activated until you are ready to board.

Digital bus passes can be purchased on the Token Transit app (click here to learn how it works, and for free download), and require a credit or debit card to complete your transaction. Help Omnitrans help the environment by using less paper while saving you some cash!

Stay cool while riding Omnitrans this summer

If you’ve spent some time in the Inland Empire, you know that the heat can be pretty unforgiving this time of year. This July is no exception, with the first heat wave of the summer about to hit, pushing temperatures into the triple digits.

It’s important to take precautionary measures in this type of weather, especially while riding public transit. Below are some helpful tips to keep in mind as you ride Omnitrans this summer:

  • Stay hydrated – Walking to the bus stop, or even waiting at the bus stop, when it is blistering hot can dehydrate you. Be sure to drink plenty of water before you travel, and carry a water bottle with you. If connecting at the San Bernardino Transit Center, the lobby provides water refilling stations. Contrary to popular belief, iced teas or iced coffee beverages dehydrate you. Water is your best best!
  • Avoid prolonged sun exposure – Shade is your friend! Direct contact with the sun will not only overheat you, it can also cause painful sunburns or heat-related illnesses. Wait for the bus under the shelter if possible, and if not, create your own shade by wearing a hat, visor, or carrying an umbrella to shield you from the rays. Applying a protective coat of sunscreen to your skin will also help you avoid sun damage.
  • Dress lightly – In more than one sense of the word, dress lightly. Light colors help block the sun’s radiation, whereas darker clothing absorbs the heat. Lightweight fabrics are also the best option when it’s scorching hot over non-breathable synthetic fabrics, so opt for comfort over style.

Additionally, take advantage of NexTrip for real-time bus arrival information or plan your trip ahead of time with our Trip Planner to reduce your wait time at the bus stop. Below are local cooling centers in the inland region that welcome you to cool down.

Bloomington
Bloomington Branch Library
Served by Route 29

Chino
Chino Senior Center
Served by Routes 81, 85, 88

Chino Hills
James S. Thalman Chino Hills Branch Library
Served by Routes 88, 365

Colton
Hutton Community Center
Served by Route 1

Luque Center
Served by Route 19

Fontana
Don Day Neighborhood Center
Served by Route 82

Heritage Neighborhood Center
Served by Route 67

Jessie Turner Health and Fitness Center
Served by Route 82

Fontana Lewis Library and Technology Center
Served by Route 14, 67, 82

Grand Terrace
Grand Terrace Branch Library
Served by Route 325

Highland
Highland Sam J. Racadio Library
Served by Route 15

Highland Senior Center
Served by Routes 3, 5

Loma Linda
Loma Linda Senior Center
Served by Route 19

Mentone
Mentone Senior Center and Library
Served by Route 8

Montclair
Montclair Senior Center
Served by Route 85

Ontario
Ontario Senior Center
Served by Route 61, 86

Westwind Community Center
Served by Route 81

Ovitt Family Community Library
Served by Route 61, 86

Redlands
Joslyn Senior Center
Served by Route 19

Redlands Community Center
Served by Route 8, 15

Rialto
Carter Branch Library
Served by Route 22

San Bernardino
Ruben Campos Community Center
Served by Route 14

Rudy C. Hernandez Community Center
Served by Routes 1, 7, 15

Norman F. Feldheym Central Library
Served by Route 2

Howard M Rowe Branch Library
Served by Route 7

Paul Villasenor Branch Library
Served by Routes 3, 14

Fifth Street Senior Center
Served by Route 14

Upland
Upland Public Library
Served by Route 83, 85

Yucaipa
Yucaipa Community Center
Served by Route 310

Hide, Lock, Take: Fighting Auto Theft with Awareness

Many of our transit passengers leave their vehicles parked at one of our many Park & Ride locations before hopping on sbX or the bus to complete their trip. The Omnitrans Safety & Security team is taking action to help Omnitrans passengers avoid being victims of vehicle burglary by following three easy steps: Hide, Lock, Take.

Every two minutes, a car is broken in to in the United States, resulting in a reported 721,000 auto thefts nationwide each year. Of those thefts, over 80% had the keys left in the car. To combat this problem, Hide Lock Take (HLT) was started in 2004 with the Dallas Police Department and the Central Business District. Since then, those organizations with “Hide Lock Take” awareness have lowered vehicle crimes 40-90%.

New signs installed in Omnitrans parking lots remind passengers to practice these vehicle theft-prevention methods.

FACTS:

  • Every year there are 721,000 auto thefts nationwide.
  • It’s illegal to leave your car running unattended 80% of auto thefts occur when keys are left in the car.
  • Criminals will watch a car for days before acting.
  • Criminals look for shopping bags, electronics, & purses. Most cars can be opened in 3 minutes with a coat hanger.

TIPS:

  • Park your car in well-lit areas and nearest to street or entrance.
  • Remind yourself and others to Hide Lock Take.
  • Identify your valuable by making it with a number on it.
  • Always call security and never approach a suspicious person.

Vehicle crimes are at an all-time low but the criminals are not. The reason is you! As you become aware of your belongings and lock your cars, you prevent vehicle related crimes. Take part of the Hide Lock Take program at work, home, and everywhere else!