Omnitrans merchandise now on sale!

This spring, travel in style with Omnitrans transit essentials on sale now, only at the San Bernardino Transit Center! By popular demand, we’re making it easier to get around town using our system with Omnitrans swag to enhance your experience.

Items include: reusable sbX Tote Bags, Omnitrans Ear Buds, Omnitrans Refillable Water Bottles, and 40th Anniversary Commemorative Drawstring Backpacks. 

Stay hydrated on a warm day while listening to your favorite tunes with Omnitrans refillable water bottles and standard plug earbuds.

Carry your items after a shopping trip or your books to class with the sbX tote bag.

For a more casual approach, carry your items in our commemorative 40th anniversary drawstring bag, complete with a mesh water bottle pocket.

Items may be purchased at the customer service window for the prices listed below:

  • sbX Tote Bag: $4
  • Omnitrans Ear Buds: $5.00
  • Omnitrans Refillable Drinking Bottle: $3.50
  • 40th Anniversary Commemorative Drawstring Bag: $5.00

The San Bernardino Transit Center is located 599 W. Rialto Avenue, San Bernardino, CA 92401. Customer service hours are 7:00 am-6:00 pm on weekdays and 9:00 am-5:00 pm weekends.

Employee of the Year 2016, Marcos Espinoza

Reliability, expertise, and a friendly demeanor are what make our 2016 Employee of the Year an invaluable asset to the Omnitrans team. Marcos Espinoza, network technician in our Information Technology department, has been a member of the Omnitrans family for less than two years, but has already significantly impacted the agency.

Last year, during a data transfer to a new server, the agency’s onboard bus video surveillance footage was deemed irretrievable due to faulty hardware. The footage is critical to ongoing investigations and claims pertaining to accidents, liability claims, law enforcement assistance, and more.

Marcos, who admits to enjoying “breaking down” electronics and putting them back together, rose to the task after failed attempts by outside vendors to retrieve this footage. He methodically tackled the issue and successfully gained access to the files, recovering all footage. Although this may have unfolded behind-the-scenes, his action saved the agency time, resources, and potential trouble.

Employee of the Year Marcos Espinoza (second from left) is congratulated by (from left) Director of Information Technology Jacob Harms, Board of Directors Chair Sam Spagnolo, and CEO/General Manager P. Scott Graham.

“Marcos has demonstrated that he can master nearly any task put in his way, and is self-directed in seeking out new projects to accomplish,” says Director of Information Technology Jacob Harms, lauding Marcos’s high work ethic and self-motivation. “The only challenge in having an employee like Marcos is keeping enough fresh challenges in front of him.”

In addition to resolving issues surrounding wireless problems in our video systems and Citrix network slowness, Marcos has earned a positive reputation among co-workers for his strong ability to resolve issues of any magnitude, treating each Help Desk request with such urgency and importance. We thank him for embodying the spirit of teamwork and his exemplary commitment to the advancement of Omnitrans.

Coach Operators recognized for safe driving record

The Omnitrans Million Mile Club has welcomed new drivers to its ranks! Fourteen coach operators are recognized this year for their achievement in safely driving 25,000 hours without a preventable accident, a feat that is accomplished over the course of 12 years. One driver has completed 50,000 driving hours over 25 years without a preventable accident, making them a 2 million mile club member.

From left to right: Salvador Soto Luna, Antoinette Meza, Jerry Milton (2 Million Mile), Michael Morrow, Dagoberto Perez, Elizabeth Samaro, Clarissa VanDyke.

“To put into perspective what each new member of the elite Million Mile Drivers Club has accomplished, consider the miles driven,” says Assistant Transportation Manager Mike DiFonzo. “The circumference of the earth is 24,901 miles. Each driver drove an equivalent of 40 trips around the earth without a chargeable accident or safety violation. What an amazing accomplishment!”

From left to right, are: Manuel Acosta, Kathleen Havey, David Castillo, and sbX driver Juan Miranda.

Each driver was presented with a special plaque, jacket, hat, belt buckle, certificate of recognition, a silver name plate, a day off with pay, and $500. Our 2 Million Mile driver also received a bonus five-day cruise to Mexico including paid time off!

Our congratulations go to these drivers for setting the standard of excellence. We are grateful for their commitment to safety as they connect our community.

1 Million Mile Coach Operators

  • Manuel Acosta
  • David Castillo
  • Kathleen Havey
  • Antoinette Meza
  • Juan Miranda
  • Michael Morrow
  • Dagoberto Perez
  • Earl Roberts
  • Elizabeth Samaro
  • Salvador Soto Luna
  • Dennail Sweatt
  • Jackie Sweatt
  • Wendell Taylor
  • Clarissa Van Dyke

2 Million Mile Coach Operators

  • Jerry Milton

To view more photos of our 2017 Million Mile Club inductees, click here.

Routes 8, 15, and 19 detouring on Sunday, March 5

Be aware of upcoming detours along Routes 8, 15, and 19 on Sunday, March 5, 2017 due to the Run Through Redlands 5k, 10k, and Half Marathon. Redlands Blvd. will be closed for the event between 6:00 a.m. and 10:00 a.m., and as such, the three Omnitrans routes will  reroute temporarily, as follows:

Route 8
Eastbound from Texas St.:

  • Right on Oriental Ave.
  • Left on Eureka St.
  • Right on Pearl Ave.
  • Right on Orange St.
  • Right on Redlands Blvd.
  • Right on Eureka St.
  • Right on Pearl Ave.
  • Left on Orange St.

Westbound from Orange St.:

  • Right on Redlands Blvd.
  • Right on Eureka St.
  • Left on Oriental Ave.
  • Left on Texas St.
  • Resume route

Route 15
Eastbound from Orange St.:

  • Right on Redlands Blvd.
  • Resume route

Westbound from Redlands Blvd.:

  • Right on Eureka St.
  • Left on Pearl Ave.
  • Left on Orange St.

Route 19
Eastbound from Brookside Ave.:

  • Left on Center St.
  • Right on Oriental Ave.
  • Left on Eureka St.
  • Right on Pearl Ave.
  • Right on Orange St.
  • Right on Redlands Blvd.
  • Right on Eureka St.
  • Right on Colton Ave.
  • Right on Church St.
  • Left on Citrus Ave.

Westbound from Redlands Blvd.:

  • Right on Eureka St.
  • Left on Oriental Ave.
  • Left on Texas St.
  • Right on Brookside Ave.

Classical musicians play the San Bernardino Transit Center

Every day, an average of 5,000 passengers come through the San Bernardino Transit Center as they travel to work, home, health care appointments, and other destinations throughout the region. On Wednesday, February 22nd, however, customers were in for a special treat as the transit and classical music worlds collided for a special afternoon.

San Bernardino Symphony Orchestra principal cellist Ana Maria Maldonado and violinist Laura Rosky-Santori brought a taste of the arts and local culture to the transit center for two hours as they performed for riders, staff, and passers-by as part of the Fine Arts Lunch program.

“This was made possible through a two-year grant from the James Irvine Foundation,” says Anne L. Viricel, executive director of the San Bernardino Symphony Orchestra. “The grant seeks to test whether public perception of San Bernardino may improve through its fine arts community.”

Through the following months, musicians will conduct intimate public performances such as this at least three times each month in well-traveled areas around the city. 

Ana, who began playing the cello in the sixth grade, has been a performer in San Bernardino since 1980 after relocating to Southern California to attend graduate school at USC. She decided to make this home and now teaches at cello lessons and music theory classes at different universities including Cal State San Bernardino and Chaffey College.

“The symphony here has really fine players and Southern California is a really good place for classical musicians. We’re so glad we got this grant, so that we could get out and perform for the community,” says Ana.

Mary, an Omnitrans rider, was pleasantly surprised to arrive at the transit center to the live performance. “I’m a classical music devotee, so this is a real treat,” she enthused.

For Santiago, another Omnitrans passenger, the soothing sounds of the cello and violin took him back to a pleasant moment in his childhood. “It brings back memories of my uncle who used to play music for me and my family when I was six or seven years old,” he said. “This is beautiful.”

A sizeable crowd gathered over the two-hour period, with transit regulars and local community members stopping by during their lunch hour to enjoy the talents of our local artists. Omnitrans had a promotional booth with information and giveaways, much to the attendees’ delight.

“Omnitrans is always happy to partner with wonderful organizations like the San Bernardino Symphony to bring positive experiences to our community. Our goal has always been for the SBTC to be a true community space, so this event was a great fit,” explains Omnitrans Marketing Manager Nicole Ramos.

Tips for riding on a rainy day

Heavy rains are expected throughout Southern California this weekend. Here are some helpful tips to keep in mind when riding Omnitrans on rainy days. Safe travels!

  • Don’t forget your umbrella. It’s been a wet winter in Southern California, so hopefully you already have yours readily available. Staying dry is key! Look around at all times to make sure you haven’t left it behind at a bus stop, or inside the bus.
  • Stay visible. Make sure that motorists and other pedestrians are able to see you while you are walking to, from, or waiting at the bus stop. Wear warm, bright clothing so that you are clearly seen in the cloudy weather.
  • Plan ahead. Because of road conditions during inclement weather, the bus may be running behind schedule. Follow us on Twitter @Omnitrans for any reported detours and download the official Omnitrans app (available on Google Play and iTunes) for real-time NexTrip bus arrivals info.

Employee of the Quarter, October-December 2016

Director of Operations Diane Caldera, Fleet Safety and Training Instructor Christina Diaz, Omnitrans CEO/General Manager P. Scott Graham, and Board of Directors Chair Sam Spagnolo.

When asked to attend the Omnitrans Board of Directors meeting in February to be officially recognized as the Employee of the Quarter, Fleet Safety and Training Instructor Christina Diaz was appreciative and humbled, but a little apprehensive.

“I don’t like all the attention,” a modest Christina reveals. “I just want to come to work and do the best job that I can. That’s how I like to prove myself.”

Christina’s passion for the work that she does led her to this achievement. She does not seek pomp and circumstance, or praise. She would rather let her strong work ethic speak for itself – and it has.

When she’s not leading a new class of coach operators through their five-week training period, Christina is working on tasks to improve our fleet safety. She currently also sits on the Accident Tracking and Prevention Committee and is an alternate representative on the Accident Incident Review Committee.

Over the last quarter, Christina has: become the first in the Training department to complete the Leadership Action Plan program, the University of the Pacific Transit Management certification, and developed an employee proficiency form that has improved the Operations department’s CHP and DMV audits of over 400 coach operators. She has also volunteered to attend the DMV Employee Testing Program (ETP) examiner course in Sacramento later this year. Gaining this certification saves the agency money and resources by having an ETP examiner on-site to administer the tests for coach operator commercial driver licenses.  

As involved as she is within her department, Christina’s enjoyment comes from interacting with new coach operator students in the training room.

“I get to be a mentor as well as a coach,” Christina smiles. “This is what I tell students when they come through the door: ‘I don’t teach you how to drive, you already know how to drive. I am just going to add to what you already know.”

Christina’s approach to training is not to simply teach from a manual, but to pass on knowledge that she has gained through experience, and share it with future drivers to enrich their own job performance. This is what makes her look forward to another day at the office.

“I enjoy interacting with our trainees and being exposed to different types of personalities. It helps me learn to work with different individuals. The agency relies on me to execute what needs to be done, and if I can contribute to that greater goal of the agency by instructing new drivers, then I am happy,” she tells us.

Fleet Safety and Training team at the 2016 Omnitrans Bus Roadeo: (left to right) Charles Molloy, Christina Diaz, Norma Zamora, Don Frazier, Kim Perkins, and Steve Sisneros.

Before joining Omnitrans in 2013, Christina had been a driver at other transit agencies. When the time came for a change, she found an opportunity in Training that was suitable to her skills and experience. She describes this as the agency “taking a chance” on her without knowing her, for which she is grateful.

In her three and a half years with the agency, her proudest moment is having been an integral part of the sbX launch in 2014. “I was here since its inception,” Christina says proudly. “Even though I was new here, I got to be involved in the process from the beginning, learning how to drive the 60-foot articulated buses, and passing that on to operators who had not driven them before,” Christina shares. “That was a milestone – to launch the region’s first bus rapid transit line – and I got to be a part of it. I made history with the agency!”

Christina’s mindset is that fostering mutually beneficial relationships with coach operators is crucial. “Someone once told me that if you have a know-it-all attitude, and you believe there is nothing else that anybody can teach you, you’re in trouble. There is a lot to learn, always.”

She continues, “I am always asking a lot of questions! We are all part of one agency, and the more that you’re aware and knowledgeable of other departments and facets of the agency, the better that you can do your job. Knowing more allows you to understand the broader picture of what we do for our public.”

Christina’s pride and dedication are not lost on anybody, especially her supervisor, Fleet Safety and Training Instructor Don Frazier. “Christina has been a true leader in the Training department. She has volunteered for tasks continuously and has worked many days off to make sure that tasks are covered,” says Don. “Christina has definitely proven to be not only an excellent instructor, but an overall great employee to the agency.”

Moving forward, Christina wants to continue to exceed expectations. “My goal is to continue to fulfill the needs of the agency and to meet the demands to the best of my ability. I also want to continue to grow and learn as much as I can.”

“I take such pride in this job, which is something that I haven’t always done before. I didn’t always care about my uniforms looking neat and pressed,” she laughs. “But now at Omnitrans, I go as far as taking them to the cleaners, because that’s how proud I am to be here.”