Bus detours in Chino on Saturday, February 4

Due to the Russ Miller Memorial 5K Run and Community Walk in Chino on Saturday, February 4, 2017, four Omnitrans routes will temporarily detour from 6:00 a.m. until approximately 12:00 p.m.

The affected routes and changes are:

Southbound Route 81

  • Continue straight past Central
  • Left on Third
  • Left on Chino
  • Left into the Chino Transit Center
  • Reverse northbound

Southbound Route 83

  • From Central and Edison
  • Left on Edison
  • Right on Monte Vista
  • Right on Chino
  • Left into the Chino Transit Center
  • Reverse northbound

Southbound Route 84

  • From Mountain and Riverside
  • Right on Riverside
  • Left on Third
  • Left on Chino
  • Left into the Chino Transit Center
  • Reverse northbound

Southbound Route 85

  • From Central and Riverside
  • Right on Riverside
  • Left on Third
  • Left on Chino
  • Left into the Chino Transit Center
  • Reverse northbound

Southbound Route 88

  • From Riverside
  • Right on Third
  • Left on Chino
  • Left into the Chino Transit Center
  • Reverse northbound

Omnitrans Introduces “Don’t Touch the Driver” Safety Campaign

In partnership with WeTip, Inc., Omnitrans is introducing a new safety information campaign, “Don’t Touch the Driver,” on its buses and at transit centers to remind the community that any violence against bus drivers may be a felony offense.

“Driver assaults are infrequent at Omnitrans. Unfortunately they are trending upward. In partnership with WeTip are taking a proactive role to protect our employees and customers,” said Omnitrans Security & Emergency Preparedness Coordinator Mark Crosby.

Campaign materials feature a simple graphic and the information that any assault against a bus driver may result in arrest and prosecution. Anyone who has information that leads to the arrest and conviction of someone responsible for such an incident is eligible to receive a WeTip reward of up to $1,000.

WeTip, Inc. offers an anonymous nationwide crime reporting hotline, 1-800-78-CRIME (1-800-78-27463). Operators are on hand 24 hours a day, 7 days a week, 365 days a year, to take information on crime, including any related to public transit. Calls are completely anonymous.  Tips may also be submitted online at www.wetip.com.

“Don’t Touch the Driver” decals are being placed in each Omnitrans bus, and signage also will appear at transit centers and on the agency website.

Onboard Customer Satisfaction Survey Is Here!

Share your opinion and help us better serve you! Passengers aboard our local Omnitrans routes, sbX, and Access now have the opportunity to provide feed back about our service. A customer survey is being conducted by Redhill Group Inc. now through the end of February. As an incentive, Omnitrans riders are being entered into a $500 cash drawing upon participation in the onboard survey.

If you are approached by a friendly survey staffer, feel free to answer a few questions for them. A translated survey is also available for our Spanish-speaking passengers to express their opinions. The results of this survey will be utilized in a broader study that will help us learn what we’re doing well and in what areas we have opportunities to refine our service. The feedback gathered will help us make enhancements to the Omnitrans experience, which will improve how we serve our community!

John S. and Paul O. of Redhill Group, the team surveying our onboard passengers.

Purchase Your Omnitrans Commemorative Toy Bus!

Due to popular demand, we are now selling commemorative Omnitrans toy buses while supplies last! The buses were created to celebrate our 40th Anniversary and are custom designed to replicate our newer bus model. The plastic buses are 9” long and can be used as a toy or displayed in your home or office desk as a collector’s item.

This hot commodity is going fast! To obtain yours today, please visit our Omnitrans Store online, or purchase them in person for $10 at the San Bernardino Transit Center or our administrative office main lobby located at 1700 W. 5th Street, San Bernardino, CA 92411.

Commuting with a Smile

When asked how often she rides Omnitrans, Katrina W. smiles. “I ride every day I go to work, so, that’s at least five days a week,” she enthuses.

The San Bernardino native commutes from the northern end of the city to her job in Redlands via Routes 7 and 8. “I like the bus drivers, and the convenience,” she tells us. “It’s a nice ride.”

She considers herself lucky to have a job in which she can make sure that her work schedule aligns with Omnitrans’ bus schedules, making transportation an uncomplicated task. On the rare occasion that she has to work late, she catches a ride home with a friend.

Katrina, who does not currently have a car, proudly uses public transit as her means of transportation because of the sense of independence it brings. “I don’t have to depend or wait for somebody else [to pick me up]. I know what time the scheduled bus is going to run by my house if I have to go to the store, doctor, whatever,” she tells us.

While some may be apprehensive about riding, Katrina doesn’t understand why some people are hesitant to use transit. “Some people are scared of riding the bus, or think they’re too good for it, but I always feel safe,” she says. “The bus is very reliable!”

We’re glad that Omnitrans helps people like Katrina by providing a safe, dependable, and enjoyable method to get around town. “No negatives about riding the bus,” says Katrina before departing from the San Bernardino Transit Center. “I enjoy it!”

Do you have a great Omnitrans or sbX story to tell? We are always looking for new riders to highlight in our blog. Let us know!

2016 – An Omnitrans Year in Review

As 2016 comes to a close, Omnitrans looks back at a year that brought cause for celebration, agency innovations, and resources to better serve our community. While the list of accomplishments is lengthy, we selected six achievements that trump the rest.

San Bernardino Transit Center Turns One – Our transportation hub, the San Bernardino Transit Center, celebrated one year of operation. Since opening its doors in September 2015, nearly 5,000 passengers pass through the SBTC each weekday, connecting to Omnitrans local and express routes as well as neighboring agencies such as Mountain Transit, Victor Valley Transit Authority, and Pass Transit.

Omnitrans celebrated the milestone with a Community Day of live music, refreshments, promotional giveaways, and the Green Scenes Sidewalk Chalk Art Contest. Community members experienced the amenities of the LEED Gold Certified transit center and enjoyed the artistic talents of our participants. Take a trip down memory lane and view our photo album online.

Service to ONT Airport Commences – During fall service changes, Omnitrans Route 80 re-routed to serve Ontario International Airport for the first time in over a decade! In partnership with the airport, Route 80 now makes two stops (one at each terminal) every hour – just one of several planned enhancements to come to the West Valley area in the future.

New Partnership Opens the Bike Hubitat at SBTC – To commemorate Bike Month, Omnitrans joined forces with the Inland Empire Biking Alliance and San Bernardino Generation Now to introduce the Bike Hubitat at the SBTC. The low-cost, DIY workshop teaches community members how to maintain and repair their own bicycles under guidance of knowledgeable IEBA staff, all while utilizing the organization’s tools. The program is ongoing and Omnitrans riders can stop by the Hubitat on any Monday, Wednesday, or Friday from 3-6 p.m. for a bike tune-up!

Website Gets a Mobile-Friendly Facelift – To enhance our communication experience with customers, we gave our website a much needed revamp! The creative refresh streamlined our content for easier browsing, but most importantly, our website was optimized for viewing on mobile devices – a major advantage in today’s smartphone-dominated world! If you haven’t already, be sure to visit our website at www.omnitrans.org for travel information, purchasing passes, real-time bus arrivals, and to plan your trip ahead of time.

Welcoming the Special Transportation Services Department – This year, Omnitrans welcomed a new department to our agency. Special Transportation Services (formerly Vtrans) provides one-on-one or group training for seniors and individuals with disabilities to use public transportation, and oversee the Ride Program, which allows taxi fares at a discounted rate for eligible residents who cannot use the bus, among other things.

The new department aims to create programs and provide resources that will provide senior citizens or those living with a disability easy mobility. “If we can give them back some of that freedom, then we’re improving their quality of life which is what it’s all about at the end of the day. How we can improve that is what we’re always going to advocate,” says Director Nathan Churan.

Omnitrans Celebrates 40th Anniversary – Last on our list, but certainly not least, 2016 marked our 40th year serving the San Bernardino Valley! This huge milestone was celebrated throughout the month of October, with customer appreciation giveaways at our transit centers, trivia contests on social media, and a huge online sweepstakes with 40 prizes to give away. Thank you all for celebrating with us! Take a look back at our history and what the outlook is for our next 40 years by watching our 40th Anniversary video.

On to 2017! We look forward to further enhancing transit in the San Bernardino Valley and increasing connectivity, with new Metrolink service at the San Bernardino Transit Center and additional Freeway Express routes – just to name a few of the things we have in store! Thank you for coming along on the ride with us.

Job Alert: Be Our New Buster!

Start 2017 with a new job as Buster the Bus!

Omnitrans is looking for an enthusiastic and fun-loving mascot to be the face of our agency at community events and other gatherings. This exciting job is very flexible, as we anticipate only 20-30 events each year, including but not limited to Inland Empire 66ers games, Route 66 Cruisin’ Reunion, and the Spark of Love Toy Drive.

Do you think you have what it takes to be Buster? Apply today! Click here to view the full job description and to submit your application. Position will be open until filled.