Tag Archives: bus rider feedback survey

Customer survey and prize drawing

Omnitrans, along with several other transit agencies, is participating in a customer survey run by the American Bus Benchmarking Group (ABBG).

ABBG is a consortium of mid-sized bus agencies in North America that was established in 2011 to benchmark performance and share experiences and best practices. The information collected in the survey will help provide a comparative analysis of the bus rider experience nationwide.

We encourage all our riders to take this survey between April 8th and May 5th.  Survey participants will be entered into a drawing for 5 Omnitrans gift packs which include a $25 grocery store gift card and a 7-Day bus pass.  

Take the survey – English version

Take the survey – Spanish version