Tag Archives: nextrip

sbX switches to on-demand station stops

sbX station platform at Cal State San Bernardino

Due to construction and to keep routes running on time, Omnitrans sbX vehicles will no longer automatically stop at every station. Coach operators will now pull into a station only if signaled to do so by a passenger or if there are people waiting to board.

Just as on any other Omnitrans fixed route, sbX passengers need to signal the driver in advance via the yellow strip on the side of the bus, or a button like the one below, when they want to disembark at an upcoming stop.  We are confident that this adjustment will allow us to better serve our customers.

sbX stop request button

Please note that sbX continues to run on a 10 minute schedule during peak hours, and every 15 minutes throughout the day.

Additionally, we currently are experiencing some technical issues with NexTrip arrival prediction times for sbX. Ominitrans’ Operations and IT Departments and our vendors have been diligently working behind the scenes to resolve the problem and hope to have a solution soon. We appreciate your patience while we work on making the necessary corrections.

sbx colton

Omnitrans featured in Next Bus video

Next Bus, the provider of Omnitrans’ NexTrip bus arrival prediction technology, is in the process of filming a video case study. Recently they paid a visit to the Omnitrans home office to learn more about the agency’s experience with with their service.

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With NexTrip, riders can access real-time bus information via mobile web browser, desktop computer, SMS/text, or calling 1-800-9-OMNIBUS and selecting theNexTrip option. Online, customers can view buses and stops on a route map with real-time tracking. They even can sign up for automatic alerts, such as notification when the bus is five minutes away.

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Omnitrans Marketing Director Wendy Williams talked about the agency’s launch of NexTrip in January 2013 and how it quickly grew to become an indispensable information resource for passengers.

“We had tremendous positive feedback from our riders almost immediately,” said Williams. “By the second year, we had begun installing NexTrip information signs at all of our stops, which included a QR code that could be scanned with a smart device to get real time bus arrival information. Today, NexTrip is accessed more than 177,000 times a month and continues to grow.”

Omnitrans rider and V-Trans travel trainer Marcus Garcia

Omnitrans rider  and V-Trans Travel Trainer Marcus Garcia was also interviewed for the Next Bus video. Garcia was part of a small test group that gave initial feedback on NexTrip and  has been a strong advocate ever since.

“My Omnitrans bus travel goes much faster with NexTrip,” he explains. “Because I spend less time waiting around at the stop, I can do more of what I do in the community.”

Have you tried out Nextrip on your bus commute? Download the Omnitrans app from Google Play or the Apple Store for NextTrip information, Rider Alerts, news, special offers and more.

– Juno Kughler Carlson
juno.carlson@omnitrans.org

Next Bus crew films Omnitrans Marketing Director Wendy Williams for a NexTrip case study

Service changes: Online store closure, NexTrip info

omnitrans busNew fares and service changes go into effect on Tuesday, September 2nd.  Maps and schedules, as well as the bus book, will be updated on our website early that morning. Please see below for details on how the switchover will affect NexTrip and our online store.

NEXTRIP
For the first couple of weeks, NexTrip real time bus arrival information may appear to be off in some cases. This is because the technology is based upon historical route information which tells the system how long it takes for a bus to travel from one location to another.  It will take a few days for routes that have undergone significant changes to establish a historical pattern upon which NexTrip can accurately base its arrival predictions. Thank you for your patience as we work through the adjustment.

ONLINE STORE CLOSURE
If you would like to take advantage of the current fare prices and buy passes in advance, you still have a few days left to do so. In order to make the necessary fare updates, our online store will close at 12:00 noon on Friday, August 29th. It will reopen at 8:00 a.m. on Tuesday, September 2nd with the new pricing.