Tag Archives: omnitrans bus schedule

Omnitrans Proposes Changes Including New Freeway Express

Omnitrans proposed September 2015 service changes

San Bernardino Transit Center – busway

Omnitrans is proposing changes that would impact bus routes throughout the San Bernardino valley effective September 8, 2015.  Plans include streamlining service in the west valley, adding a new freeway express route on I-10, realigning routes to serve a new transit center in San Bernardino, and implementing a new customer application process for Access ADA service. To gather public comments, a series of meetings are scheduled between March 19 and 27.  (details below)

West of the I-15 freeway, Omnitrans proposes realignment of nine north-south routes to improve directness of service, reduce travel time and simplify the route network.  In response to frequent customer requests, freeway express Route 290 is proposed to offer weekday, peak-hour service on the I-10 corridor between Montclair and San Bernardino with stops at Ontario Mills and Arrowhead Regional Medical Center.

With the September opening of the San Bernardino Transit Center (SBTC), eleven bus routes need to be adjusted to streamline access to the new site located on Rialto Avenue between E and F Streets in downtown.  The facility is adjacent to an Omnitrans sbX rapid transit station. Neighboring transit agencies, Mountain Transit and Victor Valley Transit Authority, also will serve the transit center.  In 2016, when construction of a rail extension is complete, the SBTC will provide a direct connection to Metrolink commuter trains.

San Bernardino Transit Center - north view

San Bernardino Transit Center – north view

“The new transit center will serve approximately 6,000 customers per day as they make connections between routes,” said Omnitrans spokesperson Wendy Williams. “Passenger amenities include sheltered waiting areas, real-time arrival signs, public restrooms, a customer service desk, and 24/7 security.  It will be a LEED gold certified facility, meaning it incorporates the best in energy-efficient and environmentally-friendly design.”

Also in September, more direct service to San Manuel Indian Bingo and Casino is proposed by extending Route 1 east to Victoria Avenue, in response to customer requests.  At the same time, frequency on Route 1 north of downtown San Bernardino is proposed to increase to every 15 minutes, instead of every 30 minutes today.

To utilize Access, transportation service for person with disabilities, customers first must complete an application to determine eligibility under the guidelines of the Americans with Disabilities Act (ADA).  Omnitrans proposes implementing an in-person element to the process, which is conducted by mail currently, to help customers complete their application in a timely manner.

The service proposals, including any changes made as the result of public comment, are expected to go to the Omnitrans Board of Directors for final approval on May 6, 2015.

Detailed information about all proposed changes is available online at: 2015 Omnitrans Proposed Service Changes Brochure

Omnitrans proposed service changes

Public Hearing Schedule:

HIGHLAND: Thursday, March 19

  • 9:00 am – 12:00pm, City Council Chambers, 27215 Base Line Rd.

YUCAIPA: Thursday, March 19

  • 3:00 – 6:00 pm, Yucaipa Transit Ctr., 34276 Yucaipa Blvd.

MONTCLAIR: Monday, March 23

  • 7:00 – 11:00 am, Montclair Transit Ctr., 5091 Richton Rd.

RANCHO CUCAMONGA: Monday, March 23

  • 1:00 – 4:00 pm, City Council Chambers, 10500 Civic Center Dr.

FONTANA: Tuesday, March 24

  • 7:00 – 10:00 am, Metrolink Station, 16777 Orange Way

SAN BERNARDINO: Tuesday, March 24

  • 11:00 am – 2:00 pm, San Bernardino Transfer Ctr., 4th & F St.
  • 3:00 – 7:00 pm, Omnitrans, 1700 W. Fifth St.

CHINO: Wednesday, March 25

  • 8:00 – 11:00 am, City Council Chambers, 13220 Central Ave.

FONTANA: Wednesday, March 25

  • 3:00 – 6:30 pm, Metrolink Station, 16777 Orange Way

RANCHO CUCAMONGA: Thursday, March 26

  • 9:30 am – 1:00 pm, Chaffey College Transit Ctr., 5885 Haven Ave.

ONTARIO: Thursday, March 26

  • 3:30 – 7:00 pm, City Hall Community Rooms, 303 East B Street

SAN BERNARDINO: Friday, March 27

  • 7:00 – 10:00 am, San Bernardino Transfer Ctr., 4th & F St.

 

Comments may also be submitted by phone at 909-379-7150, email: PublicComment@Omnitrans.Org  or mail to Omnitrans, 1700 West Fifth Street, San Bernardino, CA  92411.  The comment period closes April 3, 2015.

www.omnitrans.org

NexTrip surpasses 1 million views milestone

Omnitrans NexTrip Customer

Real time bus arrival prediction technology embraced by transit riders

(San Bernardino, CA) Omnitrans’ customers accessed NexTrip real time bus arrival information over 1 million times in the first year. Since the agency introduced the new technology in mid-January 2013, NexTrip has revolutionized the way people connect to public transit in the San Bernardino Valley.

 

With the NexTrip system, Omnitrans passengers can request next bus arrival information through phone, text, Web or apps.  Online, customers can view buses and stops on a route map with real-time tracking. They even can sign up for automatic alerts that will notify them when the bus is five minutes away.

“Rider response to NexTrip has been tremendous,” says Omnitrans Director of Marketing Wendy Williams. “It saves customers valuable time.  Because they know when the bus will arrive, they don’t have to arrive extra early at their stop.”

Omnitrans is installing Nextrip real time bus arrival information signs at every bus stop

NexTrip signs to be installed at each stop feature instructions on how to access real time bus arrival info by phone, text, web or scannable QR code.

Taking the technology to a new level, Omnitrans is installing signs at all 2,500 bus stops that feature a QR code. Passengers with smart devices can instantaneously access bus arrival times simply by scanning the code. Signs also provide instructions to access NexTrip by phone, text or online with a smart device.

The NexTrip system uses Global Positioning System (GPS) tracking satellites and advanced computer modeling developed by Nextbus, Inc. of Emeryville, California to provide accurate arrival information for all bus stops in the Omnitrans fixed route bus system. Taking into account the actual location of the buses, their intended stops, and the typical traffic patterns, NexTrip estimates arrivals with a high degree of accuracy. This information is then sent to the rider within seconds.

 For more information go to: www.omnitrans.org/nextrip

- Wendy Williams, Omnitrans Director of Marketing
Wendy.Williams@omnitrans.org

Bus stop QR codes offer live arrival times

Omnitrans new bus stop QR codesOur Stops & Stations guys have been hard at work installing two new signs at each of our stops, beginning in the Fontana area. A new bus stop sign with the Omnitrans logo and Route number is located at the top of each pole. The lower part of the pole now displays our new NexTrip sign with information on how to get real-time bus arrival predictions via text, website or phone.

The NexTrip sign also contains a QR code prominently featured in the bottom right corner. If you have a QR code/barcode scanner app on your cell phone, you can simply scan the code for instant bus arrival information. Free QR code/barcode scanning apps are available on iTunes and Google Play.

Check out the video above for a quick tutorial on how to use our new bus stop QR codes. Happy scanning!

Now you can find all the Omnitrans info you need right at your fingertips! Download the free Omnitrans app from iTunes or Google Play. It includes the NexTrip app, current detour information, bus book, social sites and more!

Omnitrans January 2014 bus book now online

SERVICE CHANGES:  Minor time adjustments have been made to the weekday schedules for Routes 14, 20, 67 and 82.  Click below for details.

Buses Running, Offices Closed Presidents Day

On Monday, February 18th, buses will be running as scheduled, but our administrative offices will be closed for the Presidents Day holiday. Offices will resume normal business hours on Tuesday, February 19th.

Omnitrans Launches Live Bus PredictionTechnology

(San Bernardino, CA)— Wonder when the next bus is due to arrive at your bus stop? Up-to-the-minute, accurate answers are at your fingertips with Omnitrans’ new NexTrip technology!  Now you can text, click or call to access real-time information.

Riders can access NexTrip real-time bus information via mobile web browser, desktop computer, SMS/text, or calling 1-800-9-OMNIBUS and selecting the NexTrip option. Online, customers can view buses and stops on a route map with real-time tracking. They even can sign up for automatic alerts, such as notification when the bus is five minutes away!

Omnitrans CEO/General Manager Milo Victoria was instrumental in bringing the new technology to Omnitrans. “We introduced this in D. C., while I was at the Washington Metropolitan Area Transit Authority, and our riders absolutely loved it. So, I promised our Board we would implement it at Omnitrans,” he said.

To use NexTrip, customers simply provide their bus stop location information by bus route, direction and intersection or an Omnitrans bus stop number, located on all bus stop signs. GPS-enabled phones can automatically provide information for the closest bus stop.  Omnitrans will install new signs with complete NexTrip contact information in mid-2013.  The signs will feature a QR code riders can scan, providing yet another option to access arrival times.

A small group of Omnitrans customers tested the system in early January and gave NexTrip rave reviews.  “I like knowing almost exactly when the next bus was coming to my stop.” said hospice volunteer Krystal Wheeler of San Bernardino.   “The text system is very easy to use. It helps me pace my walk after work so I’m not spending a lot of time standing around at the stop,” said Chaffey College student Marcus Garcia of Chino Hills.

In 2014, Omnitrans will roll out NexTrip electronic message signs on all 23 station platforms on the agency’s sbX bus rapid transit line, now under construction in San Bernardino and Loma Linda.  Real-time information signs will be added to major transfer centers in the Omnitrans system as well.

The NexTrip system uses Global Positioning System (GPS) tracking satellites and advanced computer modeling developed by Nextbus, Inc. of Emeryville, California to provide accurate arrival information for all 2,500 bus stops in the Omnitrans fixed route bus system.  Taking into account the actual location of the buses, their intended stops, and the typical traffic patterns, NexTrip estimates arrivals with a high degree of accuracy.

For more information go to: www.omnitrans.org/nextrip

Prefer a mobile app? You can also find NexTrip information by downloading  the “My Nextbus” app to your android device or “iNextbus” to your Apple device.

Questions?  Email Wendy.Williams@omnitrans.org

Rider Alert: Detour for Route 8

Route 8 will have to detour due to construction on the westbound trip. Detour is in effect until approximately 3:00 p.m.

From Lugonia:

  • Right on Dearborn
  • Left on San Bernardino
  • Left on Church
  • Right on Lugonia
  • Resume normal route