Tag Archives: omnitrans bus stops

Premium Shelters Successfully Installed in East Valley

Premium bus shelter installed in San Bernardino.

The shelters are located at the eastbound and westbound Route 14 stops on 5th Street @ Medical Center Drive in San Bernardino, just outside the Omnitrans East Valley administrative building and bus yard.

Thanks to your feedback about what would enhance your Omnitrans riding experience, we are excited to unveil the first premium bus shelters! Two shelters have been successfully installed by our Stops & Stations team adjacent to the East Valley facility on 5th Street @ Medical Center Drive.

Last year, Omnitrans awarded a contract to Tolar Manufacturing of Corona, Calif. to provide premium bus shelters that enhance the passenger experience by providing additional amenities.

Premium bus shelters include solar-powered lighting, a digital clock and real-time arrival sign, bench, large trash can, branded windscreen, advertising kiosk, and a bicycle rack. The new shelters were purchased using capital funding obtained by the agency, to be specifically used on bus stop enhancements.

“The premium shelters are designed to enhance the customer’s experience at the bus stop,” says Omnitrans Development Planning Manager  Anna Jaiswal. “They are unique because unlike our standard shelters, they have electronic signage telling customers when the next bus will arrive, a larger trash can to help keep the stop clean, and a bike rack to improve bike-to-bus connections.”

Additional premium shelters will be installed at high ridership bus stops as funds become available.

Bus detours scheduled in San Bernardino on Veterans Day

Three Omnitrans routes will be detouring in San Bernardino on Saturday, November 11, 2017 as we honor our veterans during the Veterans Day Parade & Car Show.

The street closed is Mt. Vernon, between 6th Street and 16th Street, and routes affected are 3, 4, and 10.

Detours will be in effect from 6 a.m. through 5 p.m. for the routes listed below. Remember to plan ahead if your usual routes are on detour!

Route 3
Eastbound from Medical Center
Left on 5th Street, resume route

Route 4
Westbound from 5th Street
Right on Medical Center, resume route

Route 10
Eastbound from Base Line
Left on Medical Center
Right on 16th
Right on Massachussetts
Left on Base Line, resume route

Westbound from Base Line
Right on Massachussetts
Left on 16th
Left on Medical Center
Right on Base Line, resume route

Detours scheduled due to Rendezvous Back to Route 66

Due to the 5th Annual Rendezvous Back to Route 66 event in Downtown San Bernardino on Saturday, October 7, 2017, several Omnitrans routes will be detouring between 8 a.m. and 11:00 p.m. Please plan ahead as your bus stop locations may be affected!

Route 1
Northbound from the San Bernardino Transit Center:
Continue on Rialto
Left on Mt. View
Right on 2nd St.

Southbound from Sierra Way:
Right on 2nd St.
Left on Mt. View
Right on Rialto

Route 2
Northbound from the San Bernardino Transit Center:
Continue on F St.
Left on 2nd St.
Right on G/H St.
Right on 5th St.
Left on E St.

Southbound from E St.:
Right on 5th St.
Left on H/G St.
Left on Rialto

Route 3
Eastbound from the San Bernardino Transit Center:
Right on Rialto
Left on Sierra Way
Left on 5th St.
Right on Arrowhead
Left on E St.

Route 4
Westbound from Arrowhead:
Left on 5th St.
Right on Sierra Way
Right on Rialto

Route 10
Northbound from the San Bernardino Transit Center:
Left on Sierra Way
Left on 5th St.

Route 11
Northbound from the San Bernardino Transit Center:
Right on Rialto
Left on Sierra Way
Left on 5th St.
Right on D St.

Southbound from D St.:
Left on 5th St.
Right on Sierra Way
Right on Rialto

Route 14
Eastbound from 5th St.:
Right on Sierra Way
Right on Rialto

Westbound from the San Bernardino Transit Center:
Right on Rialto
Left on Sierra Way
Left on 5th St.

Route 15
Eastbound from the San Bernardino Transit Center:
Right on Rialto
Left on Sierra Way
Right on 3rd St.

Westbound from 3rd St.:
Left on Sierra Way
Right on Rialto

Guide to January 2017 Service Changes

bus-book-cover

The new year will welcome Omnitrans riders with new service enhancements and more connectivity! Beginning on Sunday, January 8th, Route 215 customers can expect changes implemented by Riverside Transit Agency (RTA) as part of a project that will introduce new and upgraded bus stops at more than 20 central locations. The project is designed to deliver world-class service to popular destinations as the Riverside area continues to grow and expand.

The existing Riverside Downtown Terminal will shut down and Route 215, our Freeway Express route traveling from the San Bernardino Transit Center to Downtown Riverside, will make adjustments to better serve our riders traveling to the area. The new stop for Route 215 will be located at University and Lemon, with one additional connecting stop at the Metrolink Station in Downtown Riverside on Vine Street (see map below). This change will be effective on Sunday, January 8th

tc_riverside_new_jan17

Additional adjustments to local Omnitrans routes go into effect on Monday, January 2nd as listed below.

Please refer to the January 2017 Omnitrans Bus Book, which can be previewed online here, for details.

Route 66: Three additional Saturday PM trips have been added.

Route 80: 7:02 AM trip time adjusted for Vineyard Jr. High School.

Routes 81, 83, 84, 85 and 88: Improved transfers at Chino Transit Center.

Route 215 Express: New connection to downtown Riverside Metrolink, with a new stop at University and Lemon.

Route 290 Express: Runtime adjustments have been made for transfers at the San Bernardino Transit and Montclair Transit Centers.

Minor changes have also been made to the following routes:

Weekdays: Routes 3, 4, 8, 15, 19, 80, 81, 82, 83, 215 and 365.

Saturday: Routes 83, 84, 85, 88, 215 and 365.

Sunday: Routes 83, 84, 85, 88, 215 and 365.

Please be mindful of multiple service change dates, and be sure to check your schedule before traveling. For real-time bus arrival info, be sure to download the official Omnitrans app, available FREE in the iTunes and Google Play app stores!

Omnitrans Proposes Service Change to Route 215

Omnitrans is proposing a service change for early next year – and we want your feedback! The service changes would affect Freeway Express Route 215, which connects passengers between San Bernardino and Riverside with limited stops. Due to the closing of the Riverside Transit Center, plans are to reroute Route 215 to serve the Downtown Riverside Metrolink Station on Vine Street. The map below illustrates these changes:

rt-215-jan-2017-svc-change-board

To gather public comment, Omnitrans staff will be at the San Bernardino Transit Center on Thursday, November 3, 2016 from 6 a.m. – 6 p.m., near the Route 215 and 290 stops. In addition to the proposed changes, we will be listening to your feedback on all Omnitrans services, with specific focus on the recently implemented mid-day Route 290 service.

If approved, the Route 215 change would become effective on January 8, 2017 to coincide with Riverside Transit’s (RTA) transit center closure.

The San Bernardino Transit Center is located at 599 W Rialto Ave, San Bernardino, CA 92410.

Tell Us About Our Stops for Your Chance to Win!

Every trip on Omnitrans begins at one of our 3,000 bus stops. Maybe you even visited one today! We’d like to hear your feedback on our bus stops, and amenities like shelters, benches, and solar lights, to help us plan for the future and continue to improve your trip.

Please click on one of the links below to complete a brief bus stop survey (mail-in copies also are available onboard buses).

In addition to helping to improve bus stops and amenities, you might be a winner! Everyone who completes a survey online will be entered in a drawing to win one of five prize packs, which include a 31-Day Bus Pass and a $10 Chipotle gift card!

The survey deadline is Monday,August 1, so please take a few minutes to fill the survey out today!

English Survey

Spanish Survey

We value your opinions. Thank you!

Bus stops added to Routes 5 & 8

This Sunday, November 9th, two new bus stops will be added to Routes 5 and 8.  Both will be ready for service on Monday morning.

The Route 5 bus stop (ID #8394) will be located on Weir Road at Barton southbound.  This new stop will help passengers make a quicker connection to the Route 19.

The Route 8 bus stop (ID #8396) will be located on Pearl at Orange eastbound.

Bus stop QR codes offer live arrival times

Omnitrans new bus stop QR codesOur Stops & Stations guys have been hard at work installing two new signs at each of our stops, beginning in the Fontana area. A new bus stop sign with the Omnitrans logo and Route number is located at the top of each pole. The lower part of the pole now displays our new NexTrip sign with information on how to get real-time bus arrival predictions via text, website or phone.

The NexTrip sign also contains a QR code prominently featured in the bottom right corner. If you have a QR code/barcode scanner app on your cell phone, you can simply scan the code for instant bus arrival information. Free QR code/barcode scanning apps are available on iTunes and Google Play.

Check out the video above for a quick tutorial on how to use our new bus stop QR codes. Happy scanning!

Now you can find all the Omnitrans info you need right at your fingertips! Download the free Omnitrans app from iTunes or Google Play. It includes the NexTrip app, current detour information, bus book, social sites and more!

Bus shelter rehabilitation project continues

The Omnitrans bus shelter rehabilitation project continues. Crews are working on 365 bus shelters and 287 benches throughout the service area, like this one  on Redlands Boulevard and  Orange Avenue at the Redlands Mall.

The colors of each shelter will remain the same, but will be freshened up with a new coat of paint.  Although they will be cordoned off with cones, caution tape and wet paint signs during the process, the stops will remain open. Our drivers will be on the lookout for passengers at these zones, so please position yourself so you can be easily spotted.

Bus stop worker helps riders get tech savvy

Recently many of our early morning passengers have received unexpected assistance from a friendly man in orange. Stops & Stations worker, John Martinez, is a huge fan of our new NexTrip real time bus arrival prediction system and has helped several of our senior riders utilize the new technology.

“A lot of them are surprised to see me pull up and start talking to them about NexTrip,” admits John chuckling. “Sometimes I’ll see someone waiting at a stop early in the morning, and I know that that route doesn’t even begin for another hour. I can’t just leave them standing there without doing something. So I pull over the truck and let them know. Since I always have my cell with me, I take the time to show them the NextTrip app and how simple it is to use.”

Because many seniors have regular cellphones as opposed to smart devices, he works with them on how to use the voice or text feature. “I program the number into their contacts list to make it easy for them to pull up when they need it. Then all they have to do is enter the stop number to have bus arrival info sent to their phone. Then I sit with them so they can practice a few times to get their confidence up. Once they try it, they really like it.”

“One of the passengers I meet on the Route 19 commutes every day from Cal State University to the heart surgery center on Barton Road where she works. She didn’t have a smart phone, but she got so excited by NexTrip that she went out and purchased one from Virgin Mobile for $30 a month—just so she could use the NextTrip app,” he shakes his head and smiles. “She’s a terrific lady and is really looking forward to riding the sbX rapid transit when service starts next year.”

John says he uses NexTrip religiously every day to track bus movements along the routes. “When I’m servicing stops, I try to bounce in between buses so I’m out of the way. It helps when I can see where buses currently are on a live map so I can work around them.”

John is part of the early squad. His workday starts at 4:00 a.m. and ends around 12:30. Afterwards he has just enough time to shower, eat and get in a quick nap before coaching. “I have fun with it, and it keeps me out of my wife’s hair,” he laughs. “Right now, I’m coaching high school football from about 3:00-5:30 and then Pop Warner football from 6:00-8:30. I stay pretty busy, but I’m used to it.”

A former production foreman and Marine Corps training instructor, John enjoys working for Omnitrans and plans to stay here until he retires. “I prefer being outdoors, I like the hours and it gives me the chance to get to know our passengers. Everyone has a different story to tell.”

“I see a lot of people out here at the stops at 4:00 a.m. waiting for buses. If we didn’t run that early, they would probably be unemployed. It really makes you aware of how important the bus system is and the impact it has on people.”

More and more passengers are turning to NexTrip to get live bus arrival information and alerts on disruptions to their routes. To learn more about NexTrip and try it for yourself, visit us online at http://www.omnitrans.org/nextrip.

– Juno Kughler Carlson
juno.carlson@omnitrans.org

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Email juno.carlson@omnitrans.org