Tag Archives: omnitrans careers

Employee of the Quarter Steve Sisneros

When he is not at work, Fleet Safety and Training Instructor Steve Sisneros basks in the serenity, calm, and quiet of the great outdoors. It is quite a contrast from the urban backdrop of his career at Omnitrans, the public transit provider in the dense, populous, and ever-growing San Bernardino Valley.

“Being out of the city, away from large crowds, taking in the sights, sounds, and smells in nature, standing underneath a waterfall is a rejuvenating experience that can’t be duplicated,” explains Steve, who developed an appreciation for nature in his childhood years, often camping and hiking with his father.

Disconnecting from the world recharges him to be his best, and it seems to cascade into excellence at work. Earlier this month, Steve was recognized by the Omnitrans Board of Directors as the Employee of the Quarter for April-June 2018 for his contributions to the safety and training operations of the agency.

“We are a large agency, with over 600 people, and the award is given four times a year. I did the math and thought ‘Hey, this is pretty cool!’ says Steve, who was surprised upon learning of his recognition. “It’s the second time our department receives this award in the past two years, so it’s nice and encouraging to see that our work is respected.”

A couple of years ago, Steve attended a Transit Instructor Networking meeting hosted by Long Beach Transit. He noticed high-tech, interactive whiteboards in their training rooms, which made training a much more enriching experience. Thinking proactively, he shared the idea of bringing this technology to Omnitrans with his supervisors and the purchasing process began shortly thereafter.

After a few months of shopping around, the new interactive whiteboards were installed in our training rooms, as well as in other departments throughout the agency. The whiteboards allow you to project your computer onto the screen on the wall, and users can draw, make notes, and highlight items on the screen with just the tip of their finger, similar to what sports broadcasters do on TV. This provides a more visually-stimulating teaching experience that incorporates technology and eliminates paper waste.

Aside from refining the training process in the classroom, Steve also completed the Department of Motor Vehicles Employer Testing program in Sacramento and became certified as an official DMV examiner for Omnitrans, saving the agency $85 per person in testing fees.

Steve, who did not have bus driving experience prior to joining Omnitrans 16 years ago, enjoys having a direct impact in passing down his knowledge to future generations of Coach Operators. Prior to joining the Fleet Safety & Training team four years ago, he was a Coach Operator Instructor for nine of his 13 years as a driver, responsible for guiding new operators behind the wheel and out in our service area.

“Our job is very hands-on, so during the training process we have to figure out how each person will best retain information. Will they learn visually via videos or through a hands-on approach? Someone can do really well in the classroom, then get behind the wheel and freak out,” says Steve.

“Others, don’t do as well in the classroom, but when they get behind the wheel are complete naturals. We have to observe how they are going to retain the knowledge and adapt a style to each individual person.”

(From left to right) Omnitrans Deputy CEO/General Manager Erin Rogers, Omnitrans Board of Directors Chair Ron Dailey, Fleet Safety and Training Instructor Steve Sisneros, and Omnitrans CEO/General Manager Scott Graham at October’s Board of Directors meeting, where Steve was presented with his Employee of the Quarter award.

Steve’s techniques for effective training include a lot humor and relaying his personal experience as a driver to the trainees. He considers that one the best assets that he brings to the table. Having the experience to back up his words creates trust and credibility between student and instructor. Establishing trust is paramount when many trainees have never driven a 40 foot bus before!

“You have to empower them and let them know that the bus is not going to do anything that you don’t want it to do. Once we can get them past that point, they are able to implement the tools that we have taught them to safely operate the coach,” he says. “When you can relay anecdotes and real stories from your own experience, then it’s just a matter of time before it all falls into place and they gain confidence needed to drive the bus.”

Steve acknowledges that his success would not be possible without the support of his team. He genuinely loves what he does, and looks forward to retiring at Omnitrans when the time comes. To him, the career longevity of many of our drivers’ 25-plus year careers are a testament to the level of satisfaction that this work provides.

“On the days when the going gets tough, realizing that you’re helping that elderly lady get to the grocery store and those kids to get to school is important. Those are motivating factors and a nice reminder of the meaningful work that we’re doing,” says Steve.

Meet the Omnitrans summer interns!

In between pool sessions this summer, these four individuals can be found interning at Omnitrans! We are proud to provide these driven students with an enriching experience that will give them job skills that only can be obtained outside the classroom, setting them up for career success.

Get to know our interns:

Cynthia C., Rail Operations Intern

Cynthia C., Riverside, CA
Rail Operations Intern
Biochemistry major at University of Redlands

So far, what do you enjoy most about working at Omnitrans?
So far, I enjoy how willing to help everyone is. I feel like everyone around me genuinely wants me to succeed, learn, and help me move forward. There is a strong community here at Omnitrans.

What are your career goals?
I plan on staying involved with business administration throughout my career.

How has your internship helped you get closer to achieving those career goals?
This internship is exposing me to the administrative office and the working world on a professional level.

Gabby S., Marketing Communications Intern

Gabby S., Beaumont, CA
Marketing Communications Intern
Communications major with a concentration in Public Relations at California State University, San Bernardino

So far, what do you enjoy most about working at Omnitrans?
I enjoy working alongside the Marketing team: Nicole, Janice, and Jose. Their willingness to teach me new things everyday has made this experience very rewarding. Working at Ominitrans has helped me learn to network and overcome obstacles in the marketing field.

What are your career goals?
My goal is to start as an Event Marketing Specialist and work my way up to a Senior Marketing Manager. I also have plans to attend graduate school and obtain my Master’s Degree in Business Marketing after a few years of work experience.

How has your internship helped you get closer to achieving those career goals?
Interning at Omnitrans has allowed me to get my foot in the door for marketing and has allowed me to network with other organizations/businesses with confidence. This internship has helped me understand communication practices intertwined with marketing and how to properly execute an idea and make it come to life. Daily, I take on new tasks and get the most out of this experience with the quality events and materials being produced here at Omnitrans.

Kathryn L., Transit Planning Intern

Kathryn L., San Bernardino, CA
Transit Planning Intern
Geographic Information Systems (GIS) major at San Bernardino Valley College

So far, what do you enjoy most about working at Omnitrans?
I appreciate working alongside the dedicated professionals in the Planning department. Each of them have taught me something unique to their position and I enjoy learning from them.

What are your career goals?
My goal is to work in planning, specifically transit or city planning.

How has your internship helped you get closer to achieving those career goals?
This internship is allowing me to learn and grow in more ways than I expected. I’m finding new and creative ways to fine-tune my GIS skills with the transit planning tasks given to me which I know will prove beneficial in the future. Thank you, Omnitrans!

Kevin B., Rail Operations Intern

Kevin B., Claremont, CA
Rail Operations Intern
Master’s in Transportation Science at UC Irvine

How has your internship helped you get closer to achieving those career goals?
I enjoy being able to work in the field in which I hope to have a career someday. It’s great to be surrounded by people who share my passion and to absorb the knowledge they share. I’m glad to be able to work on a start-up railroad to see first-hand what goes into such a large project.

What are your career goals?
This fall I’ll be attending UC Irvine for their Transportation Science Master’s program and following that I plan to complete San Jose State’s Transportation Management Master’s program. I hope to have a career within a public transportation agency where I can work to enhance and expand public transit.

How has your internship helped you get closer to achieving those career goals?
My internship is a fantastic way to get my foot in the door in the transportation industry. It’s especially exciting to be working on the Arrow project and being able to see what it takes to start a railroad from scratch. This experience is invaluable to me.

To apply for open internship positions or full/part-time jobs, visit our Careers page.

Start the New Year with a new career!

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Interested in a new career that offers stability, a competitive salary, great benefits and opportunity for growth? Consider joining the Omnitrans team!

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Open positions currently include:

  • Administrative Clerk
  • Equipment Mechanic
  • Mechanic Helper
  • Part-Time Coach Operator
  • Procurement Contract Administrator
  • Marketing Maintenance Worker

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Did you know that Omnitrans employees stay with the agency for an average of twelve years? That’s three times the national average for years spent with a single employer! Our employees enjoy perks and benefits that include:

  • Amazing Co-Workers!
  • PERS Retirement Plan
  • Credit Unions
  • Deferred Compensation
  • Paid Sick Leave
  • Paid Holidays
  • Group Life Insurance
  • Health & Dental Plans
  • Tuition Reimbursement
  • Free In-House Gym
  • Leadership Program
  • Wellness Program
  • Toastmasters Club

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If you’d like to learn more about Omnitrans and open job positions, please visit the Careers page on our website. There, you can opt in to receive job notifications by email.  If you’re a qualified applicant with a great work ethic and positive outlook, searching for a long term career, we’d love to hear from you.

Have a wonderful New Year!

Coach Operator Marsha Laughing2