Tag Archives: omnitrans fare increase

Omnitrans Seeks Public Comment on Proposed Fare and Service Changes

Omnitrans welcomes your input on proposed fare and service changes at our upcoming public hearing and outreach sessions, scheduled April 2-10, 2019 throughout the San Bernardino Valley (schedule below). Proposed changes coincide with regularly scheduled service changes in September 2019 and May 2020.

Proposals for Consideration

  • To maintain bus service levels as operating costs rise, Omnitrans recommends a fare change effective September 2019. It has been five years since the last fare increase, in 2014. The chart below details the proposed fare changes:
  Current Fare Proposed Fare
Single Ride
Full-Fare $1.75 $2.00
Senior/Disability/Medicare/Veteran $0.75 $0.90
10-Pack of Single Rides
Full-Fare $16.00 $18.00
Senior/Disability/Medicare/Veteran $7.00 $8.50
1-Day Pass
Full-Fare $5.00 $6.00
Senior/Disability/Medicare/Veteran $2.25 $2.75
10-Pack of 1-Day Passes
Full-Fare $45.00 $54.00
Senior/Disability/Medicare/Veteran $20.00 $25.00
7-Day Pass
Full-Fare $18.00 $20.00
Senior/Disability/Medicare/Veteran $8.00 $9.00
Youth $14.00 $15.00
31-Day Pass
Full-Fare $55.00 $60.00
Senior/Disability/Medicare/Veteran $27.50 $30.00
Youth $41.00 $45.00
  • Eliminate sale of 7-Day passes onboard the bus to improve passenger boarding time and avert delays. 7-Day still would be available for sale at the San Bernardino Transit Center, at bus pass outlets (see Bus Book pg. 2 for list of outlets), and digitally on the Token Transit app. (September 2019)
  • Eliminate Freeway Express Route 208 connecting Yucaipa, Redlands, and San Bernardino due to low ridership. (September 2019)
  • Adjust routing on Route 22 to serve the new Renaissance Marketplace in Rialto. View Map (September 2019)
  • Adjust routing on the current Route 11, and rename to Route 12. The route adjustment would directly connect Fontana Metrolink Station and Cal State University, San Bernardino, and serve major employment centers, including Amazon warehouses and the Renaissance Marketplace. Route would no longer connect at the San Bernardino Transit Center. View Map (September 2019)
  • Increase morning and evening frequency of Route 83 from 60 to 30 minutes. (May 2020)

Public Hearing Schedule

Tuesday, April 2, 2019
6 a.m. – 9 a.m.
San Bernardino Transit Center
599 W. Rialto Avenue, San Bernardino
Routes: sbX, 1, 2, 3/4, 7, 8, 10, 11, 14,
15, 208, 215, 290

10 a.m. – 1 p.m.
Redlands Transfer Mall
Redlands Blvd. & Orange Ave.
Routes: 8, 15, 19, 208

2 p.m. – 5 p.m.
Fontana Metrolink Transit Center
16777 Orange Way, Fontana
Routes: 10, 14, 15, 19, 20, 61, 66, 67, 82

Wednesday, April 3, 2019
6 a.m. – 9 a.m.
Montclair Transit Center
5091 Richton Rd., Montclair
Routes: 66, 85, 88, 290

10 a.m. – 12 p.m.
Chino Transit Center
6th St. & D St., Chino
Routes: 81, 83, 84, 85, 88, 365

2 p.m. – 4 p.m.
Chaffey College Transit Center
5885 Haven Ave., Rancho Cucamonga
Routes: 67, 80, 81, 85

5 p.m. – 7 p.m.
Ontario City Council Chambers
303 E. B St., Ontario
Routes: 61, 83, 86

Thursday, April 4, 2019
6 a.m. – 9 a.m.
Fontana Metrolink Transit Center
16777 Orange Way, Fontana
Routes: 10, 14, 15, 19, 20, 61, 66, 67, 82

3 p.m. – 5 p.m.
Yucaipa City Council Chambers
34272 Yucaipa Blvd., Yucaipa
Routes: 19, 208, 308, 309, 310

5 p.m. – 6:30 p.m.
Yucaipa Transit Center
34216 Yucaipa Blvd., Yucaipa
Routes: 19, 208, 308, 309, 310

Friday, April 5, 2019
7 a.m. – 9 a.m.
sbX VA Hospital Station
Barton Rd. & Benton St., Loma Linda
Routes: sbX, 2, 19, 325

12 p.m. – 2 p.m.
Ontario Mills Bus Stop
1 Mills Cir, Ontario
Routes: 61, 81, 82, 290

3 p.m. – 5 p.m.
Montclair Transit Center
5091 Richton Rd., Montclair
Routes: 66, 85, 88, 290

Monday, April 8, 2019
10 a.m. – 1 p.m.
Fontana Metrolink Transit Center
16777 Orange Way, Fontana
Routes: 10, 14, 15, 19, 20, 61, 66, 67, 82

5 p.m. – 7 p.m.
Omnitrans East Valley Office
1700 W. 5th Street, San Bernardino
Routes: 14

Tuesday, April 9, 2019
7 a.m. – 9 a.m.
Arrowhead Regional Medical Center
400 N. Pepper Ave., Colton
Routes: 1, 19, 22, 290

2 p.m. – 4 p.m.
Foothill Blvd. & Mountain Ave. Bus Stop, Upland
Routes: 66, 84

Wednesday, April 10, 2019
7 a.m. – 10 a.m.
Boulder Ave. & Base Line St. Bus Stop, Highland
Routes: 3/4, 15

2 p.m. – 4 p.m.
San Bernardino Transit Center
599 W. Rialto Avenue, San Bernardino
Routes: sbX, 1, 2, 3/4, 7, 8, 10, 11, 14 15 , 208, 215, 290

5 p.m. – 7 p.m.
Rialto City Council Chambers
150 S. Palm St., Rialto
Routes: 22

If you are unable to attend one of the scheduled public hearings or outreach sessions, you may provide your feedback via phone, mail, or email. Comments must be received by 5:00 p.m. on April 15, 2019.

By mail: Omnitrans Planning Dept., 1700 W. Fifth St., San Bernardino, CA 92411
By e-mail: planning@omnitrans.org
By phone: (909) 379-7150

Omnitrans September bus book preview

Omnitrans September 2014 bus book

A preview of the Omnitrans September Bus Book is now available for online viewing. Service changes and new fares are effective beginning September 2nd. Print editions of the bus book will be distributed to the buses later this month.

SERVICE CHANGES
For a complete list of service changes by route and a list of commonly asked questions, visit our Guide to September Service Changes.

FARE CHANGES
Beginning September 2nd, Omnitrans fares will increase for the first time in five years. Once the fare change goes into effect, the price of a one-way bus trip will increase from $1.50 to $1.75 while the 1-day pass rate will rise from $4 to $5.  A 31-day pass will go from $47 to $55.  

Because there will be no change to the actual look of our bus passes, any passes you currently hold will continue to be honored after September 2nd.  There is still time to stock up in advance at the lower price! 

Please note:  The Omnitrans onle store will close on Friday, August 29th for site updates. It will re-open on Tuesday September 2nd with the new fare pricing. Please plan accordingly.

Guide to September service changes

Omnitrans September 2014 bus book

Click here for a preview of the new bus book

Why are fares increasing?

This is Omnitrans’ first fare increase in five years. Just as with any other company, service or even home, the cost of our operations increases over time. Since Omnitrans is required by FTA to receive at least 20% of our operating costs from customer fares, our fares must balance with our costs.

View the new fare table.

Are fares increasing because of sbX?
No. The new fare structure was long-planned, and approved prior to the start of sbX service. 

Why is OmniLink service being eliminated?
Unfortunately, ridership on OmniLink was low, and the cost to operate the on-demand service was high. The good news is that 80% of Omnitrans customers who used OmniLink service are covered by OmniGo Hometown Shuttle service in their communities.

Scroll below to view info on specific routes and destinations.
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September service changes by route:

ROUTES 3 & 4

  • What’s Different:  Routes 3 & 4 service frequency is improved to 15 min. after 8 a.m.
  • Why:  To add convenience and reliability on a popular route.

Route 5 – (view map AND SCHEDULE)

  • What’s Different:  Route 5 service frequency is improved to 30 min. The route also has been realigned to travel on Waterman Ave., between Gilbert and Barton Rd. The route no longer serves 4th St. or Goodwill.
  • Why:  To improve travel time, and provide coverage of a portion of Waterman Ave. previously served by Route 9.

Route 7 – (VIEW MAP)

  • What’s Different:  The end of the line has been moved to 5th and “F” Sts.
  • Why:  To respond to customer safety concerns at the previous end of line location (G St.).

Route 8 –  (VIEW MAP & SCHEDULE)

  • What’s Different:  Route 8 now is two routes – Short 8 and Long 8. Short 8 travels from downtown SB to the Redlands Mall; Long 8 travels from downtown SB to Crafton Hills College. Note:  the route no longer travels to the Yucaipa TC.
  • Why:  To improve frequency to downtown SB, and serve Mentone. Service eliminated along Yucaipa Blvd. now is served by Route 19.

Route 9

  • What’s Different:  Route 9 has been eliminated.
  • Why:  To improve service in SB and Yucaipa with increased frequency on Routes 5 and 19. Travel between SB and Yucaipa also will be faster, transferring from sbX to Route 19.

Route 14 – (VIEW MAP)

  • What’s Different:  The Route 14 Almeria tripper has moved from Almeria to Live Oak.
  • Why:  To accommodate the new location of the ISS workshop served by the tripper.

Route 19 – (VIEW MAP AND SCHEDULE)

  • What’s Different:  Route 19 service is extended to the Yucaipa TC. The route also has been realigned between the VA Hospital and the Yucaipa TC, along the path of the old Route 9.
  • Why:  To improve frequency on Barton Rd. and improve connection to sbX. Duplication of Route 8 service also is eliminated.

Route 20

  • What’s Different:  Frequency on Route 20 is reduced to 60 min. every day. The route will travel on Juniper and Merrill to and from the Fontana TC; service on Sierra is eliminated.
  • Why:  Due to low ridership.

Route 22 – (VIEW MAP AND SCHEDULE)

  • What’s Different:  Route 22 will travel on Valley Blvd. to and from the Arrowhead Regional Medical Center; the San Bernardino Ave. and Wild Rose “loop” has been eliminated.
  • Why:  To simplify travel. Service eliminated on San Bernardino Ave. now is covered by Route 19.

Route 61 – (VIEW MAP)

  • What’s Different:  Route 61 schedule has been adjusted to eliminate the need for transfer at Ontario Mills Mall.
  • Why:  For customer convenience, and to avoid missed connections.

Route 215

  • What’s Different:  Route 215 service frequency has been improved to 30 min. for the majority of Saturday and Sunday.
  • Why:  To add convenience on a popular route.

Route 365 – (VIEW MAP AND SCHEDULE)

  • What’s Different:  A tripper has been added to Route 365 between Butterfield Ranch and Chino Hills High School.
  • Why:  To provide convenient service to students.

OmniLink

  • What’s Different:  OmniLink service has been eliminated.
  • Why:  Due to a combination of high operating cost and low ridership. Please note that 80% of OmniLink customers are covered by OmniGo service.

Access – (VIEW MAP)

  • What’s Different:  Access zone boundaries have changed.
  • Why:  Based on fixed route changes, boundaries changed to comply with ADA regulations.

___________________________________________________

Common destination questions

How do I make connections to downtown SB without Route 5?(Route 5 no longer serves the 4th St. TC). If you’re going downtown, try a quick transfer from Route 5 to Routes 1, 3, 4, or 8. If you’re close to Cal State or Hospitality Ln., try taking sbX downtown – service is faster and more frequent! Route 5 also now provides direct service on Waterman to important locations such as Inland Regional Center, Lighthouse for the Blind, Hospitality Ln., and several trade schools.

How do I get bus service to/from Barton Ave.?
(Route 9 has been eliminated). Route 19 now serves Barton Ave. from Redlands to Colton every 30 min.

How do I get bus service on Yucaipa Blvd.?
(Route 8 has moved, and Route 9 has been eliminated). Route 19 provides service every 30 min. on the Blvd., and you now can travel all the way to Fontana without a transfer! If you’re going to downtown SB, try taking Route 19 and transferring to sbX. Your trip will be faster than it was on Route 8 or 9!

How do I get bus service from Colton Ave.?
(Direct service on Colton was eliminated due to low ridership). The entire distance of Colton Ave. is within walking distance of Route 8 or Route 15, from Orange, Lugonia, Redlands or State Sts.

How do I get bus service from Mt. View Ave.?
(Route 19 has been realigned). Although direct service no longer is available on Mt. View Ave., you can take a short walk to either Redlands Ave. or Barton Rd. and catch either Route 8 or 19, which both now come by every 30 min.

How can I get to/from Fontana High School with the new Route 20 schedule?
(Route 20 frequency has been reduced to 60 min.). You still can take Route 20 to school; the service frequency has been reduced, but the schedule has been adjusted so that students still can make it to class before 0 or 1st period, and there will be a bus coming by not too long after school is out.

How can I get service to/from Goodwill Industries, the CID Center for Individual Development, or the Andersen School?
(Route 5 has been realigned). While Route 5 no longer stops in front of these locations, you still can catch Route 5 on Waterman Ave. via a short walk. At Palm and 3rd, you also can catch the newly-improved Route 8, with service every 30 min. to downtown SB.

How can I get to/from the Meadowbrook Park Tower and Apts. at 2nd and Sierra Way?
(Route 5 has been realigned; Route 9 has been eliminated). You still can catch Route 5 about a block from your location; Route 8, with increased 30 min. frequency, also is available at 3rd and Sierra Way. You also can catch sbX service at E and Rialto Ave. Additionally, when the new San Bernardino Transit Center opens at E and Rialto Ave. in about a year, downtown routes will meet there and service will be back on Rialto Ave.

How can I get to/from the Rock Church in San Bernardino?
(Route 9 has been eliminated). Omnitrans has improved service to the Rock Church, with improved service frequency every day! Route 5 will serve the church every 30 min. during the week – twice as frequent as Route 9 – so coming from Redlands or Yucaipa you can take Route 19 and transfer to Route 5 at Barton Rd. and Waterman Ave.

How can I get to/from the San Bernardino County Assistance office in Colton?
(Route 22 has been realigned). A short walk from the Assistance office will get you to Route 19, which you can catch on San Bernardino.

 How can I get to/from Walmart in Redlands?
(Route 19 has been realigned). Walmart now is served by Route 8, every 30 min.

Prepare for the new fares. Buy now, save later!

Buy Omnitrans bus passes before fare change, photographer Juno Kughler Carlson

Omnitrans fares

On September 2nd, Omnitrans fares will increase for the first time in five years. But you can save money now by purchasing extra passes in advance!

Because there will be no change to the actual look of our bus passes, any passes you currently hold will continue to be honored after September 2nd.  It’s a great opportunity to stock up at the lower price!

Once the fare change goes into effect, the price of a one-way bus trip will increase from $1.50 to $1.75 while the 1-day pass rate will rise from $4 to $5.  A 31-day pass will go from $47 to $55.  See the fare table for full rates and details. 

 omnitrans new fares