Tag Archives: omnitrans feedback

Community input wanted for future service planning

To develop service that meets your wants, needs, and priorities, Omnitrans will be holding two rounds of public meetings this month. This is a component of the Omnitrans Short-Range Transit Plan (SRTP), which sets policies related to bus routes, hours of service, frequency, types of service, fares and bus stop amenities for 2019-2025.

In this round of meetings, we invite you to our listening sessions to learn what the communities we serve desire in their transit provider. A second round of meetings will be held in spring 2018 to discuss proposed changes based on the comments the public provides in these meetings.

We look forward to seeing you and taking your constructive feedback! The schedule for the listening session meetings is as follows:

MONDAY, JUNE 19, 2017
San Bernardino

6 a.m. – 9 a.m. at San Bernardino Transit Center
599 W. Rialto Avenue, San Bernardino, CA 92401

Redlands
10 a.m. – 12 p.m. at Redlands Mall Transfer Center
100 Redlands Mall, Redlands 92373

Highland
2 p.m. – 4 p.m. in Highland
Highland & Boulder Bus Stop, Highland, CA 92346

San Bernardino
5 p.m. – 8 p.m. at the Omnitrans East Valley Office
1700 W. Fifth Street, San Bernardino, CA 92411

TUESDAY, JUNE 20, 2017
Montclair
6 a.m. – 9 a.m. at Montclair Transit Center
5091 Richton Street, Montclair, CA 91763

Rancho Cucamonga
10 a.m. – 12 p.m. at Chaffey College Transit Center
5885 Haven Ave, Rancho Cucamonga, CA 91737

Chino
2 p.m. – 5 p.m. at Chino Transit Center
6th st. & Chino Ave, Chino, CA 91710

WEDNESDAY, JUNE 21, 2017
Fontana
6 a.m. – 9 a.m. at Fontana Transit Center
Sierra Ave & Orange Way, Fontana, CA 92335

Colton
10 a.m. – 12 p.m. at Arrowhead Regional Medical Center Transfer Center
400 N Pepper Ave, Colton, CA 92324

Ontario
4 p.m. – 7 p.m. at Ontario Senior Center
225 East B St, Ontario, CA 91764

THURSDAY, JUNE 22, 2017
Ontario
6 a.m. -9 a.m. at Ontario Civic Center Transfer Center
Euclid  Ave. and Holt Blvd., Ontario, CA 91762

Ontario
10 a.m. – 12 p.m. at Ontario Mills Transfer Center
1 Mills Cir, Ontario, CA 91764

Montclair
4 p.m. – 7 p.m. at Montclair Transit Center
5091 Richton Street, Montclair, CA 91763

FRIDAY, JUNE 23, 2017
San Bernardino
1 p.m. – 5 p.m. at San Bernardino Transit Center
599 W. Rialto Avenue, San Bernardino, CA 92401

MONDAY, JUNE 26, 2017
Chino
6 a.m. – 9 a.m. at Chino Transit Center
6th st. & Chino Ave, Chino, CA 91710

Yucaipa
4 p.m – 7 p.m. at Yucaipa Transit Center
5th St. & Yucaipa Blvd., Yucaipa, CA 92399

TUESDAY, JUNE 27, 2017
San Bernardino
7 a.m. – 10 a.m. at San Bernardino Transit Center
599 W. Rialto Avenue, San Bernardino, CA 92401

Rialto
11 a.m. – 1 p.m. in Rialto
Foothill & Riverside Bus Stop, Rialto, CA 92376

Fontana
3 p.m. – 6 p.m. at Fontana Transit Center
Sierra Ave & Orange Way, Fontana, CA 92335

If you are unable to attend any of our public meetings, you may submit your comments via e-mail to tembi.tovar@omnitrans.org or by phone at 909-379-7150.

Omnitrans customer survey and prize drawing

Omnitrans Customer Survey and Prize Drawing

TELL US WHAT YOU THINK!

Take the survey in English

Tome el questionario en espanol

Omnitrans, along with several other transit agencies, is participating in a customer survey run by the American Bus Benchmarking Group (ABBG).

ABBG is a consortium of mid-sized bus agencies in North America that was established in 2011 to benchmark performance and share experiences and best practices. The information collected in the survey will help provide a comparative analysis of the bus rider experience nationwide.

We encourage all our riders to take the Omnitrans customer survey between Monday, April 28th and Sunday, May 25th.  Survey participants will be entered into a drawing for 5  gift packs which include a $25 Target gift card and a free 7-Day bus pass.