Tag Archives: omnitrans nextrip

Temporary NexTrip outage anticipated

c15Due to planned system maintenance, our NexTrip bus arrival predictions will not be available from 8 pm Tuesday, November 10 through 1 am Thursday, November 12th. We apologize for the inconvenience.

sbX Sweepstakes winner pays it forward

Jenn6Jennifer Guerrero, the winner of our sbX Anniversary Sweepstakes, has been riding Omnitrans since 9th grade.  She and her two younger sisters used to rely on their dad to drive them everywhere.  About three years ago he was diagnosed as permanently blind. Since then, their little family has taken the bus wherever they needed to go. Having a bus stop just down the street from them makes it very convenient, and they use NexTrip so they know exactly how much time they have before the bus arrives.

Jennifer is a Route 8 regular, and coach operator Peter Borrero, who drives the first run of the day, is one of her favorites. She likes the fact that he talks and jokes with his passengers.

“It feels nice because it’s such a great way to start your morning,” Jennifer says. “Especially if it’s 5 a.m. and you’re feeling grumpy. The bus drivers are always there, smiling and saying good morning. Sometimes they’ll even say things like ‘I didn’t see you the other day’ or ‘I noticed you were gone.’”

“That totally helps, because sometimes you can’t tell if people notice whether you’re here or not. It’s like you matter. It’s cool. You know the routes and the drivers and they know you. They’ll say ‘Oh, you got Starbucks today! Where’s mine?’” Jennifer laughs.

She also likes the fact that they look after her father. “He feels really comfortable using the bus and is pretty happy about it. The drivers always take care to pull down the ramp for him. Then they wait for him to get into the seat before driving off because they can tell he’ll be scared of the sudden motion. They talk and joke with him just like they do with me so he feels relaxed.”

Her sisters are a high school freshman and junior, and she is helping them learn how to get around. She shares her travel trips for first time riders.

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“I would tell someone to get a bus book for sure. And don’t be afraid to ask the bus drivers questions, because they can be really helpful in telling you where you need to get off. The other riders can help too. They’re really nice. You might be asking the bus driver a question, and one of the passengers will say ‘I know where that is! Get off at the next stop and that will make it easier for you to cross the street.’ It’s cool, total strangers helping each other out like that.”

Jennifer is a big fan of sbX. When she can, she likes to take rapid transit line for longer trips because it’s so fast.

“My sisters and I like to sit in the middle so we spin,” she grins. “We try to sit there all the time. We also love the free WiFi. I use it all the time—and, of course, the power outlets. I wish there were outlets on all the buses.”

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Jennifer graduates from high school this month and plans to attend Crafton Hills College in the fall. The Omnitrans Go Smart program played a big factor in deciding what college she wanted to attend.

“I originally thought about going to Fullerton Community College,” she explains. “But if I stay here, I’m already familiar with the bus and know my way around. Besides, with the Go Smart program I can ride the bus free with my student ID. Every little bit helps. My boyfriend is also going to school at Crafton, so that played a factor too.”

Jennifer plans to pursue a degree in sign language translation with a double major in math and liberal arts. Her goal is to become a math teacher.

“I want to teach high schoolers because I think it would be more fun, and that they would get my sense of humor. I’m that person who goes all out on Pajama Day or Polka Dot Day.” She laughs.

In the meantime, Jennifer is getting some hands on experience through community service work.

“I’m still friends with my 4th grade teacher, so I sometimes come in to help her out,” she says. “I offer to help the other teachers as well. Sometimes it can be hard for the teachers to keep up with all the work they have to do. So I come in and help them grade papers, put up and tear down stuff. I like doing it, and it gives me some experience.”

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Helping others has always been important to Jennifer.  She already has plans on how she will share her Grand Prize winnings which includes twelve 31-day bus passes, four Inland Empire 66ers baseball tickets, four movie passes and a $100 restaurant gift card.

“My dad is a huge baseball fan, so my sisters and I will take him to a 66ers game for Father’s Day. Even though he’s blind, he can still hear the announcer, and we have fun telling him what’s happening on the field. I’m going to take my boyfriend out for a movie and dinner and then take my sisters to a movie and dinner. Everybody wins!”

– Juno Kughler Carlson
  juno.carlson@omnitrans.org

 

Omnitrans/NexTrip app update

Omnitrans NexTrip appAttention Omnitrans app users!

We have updated the Omnitrans app to eliminate the hanging issue some Android users were experiencing.  NexTrip real time bus arrival  information is now also up and running  again.

This updated version of the Omnitrans app, which includes NexTrip and Rider Alert detours, may be downloaded from the  iPhone App Store or Google Play. 

Stay tuned to the Omnitrans app for important news,  special promotions and free ride coupons when available.

 

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Service changes: Online store closure, NexTrip info

omnitrans busNew fares and service changes go into effect on Tuesday, September 2nd.  Maps and schedules, as well as the bus book, will be updated on our website early that morning. Please see below for details on how the switchover will affect NexTrip and our online store.

NEXTRIP
For the first couple of weeks, NexTrip real time bus arrival information may appear to be off in some cases. This is because the technology is based upon historical route information which tells the system how long it takes for a bus to travel from one location to another.  It will take a few days for routes that have undergone significant changes to establish a historical pattern upon which NexTrip can accurately base its arrival predictions. Thank you for your patience as we work through the adjustment.

ONLINE STORE CLOSURE
If you would like to take advantage of the current fare prices and buy passes in advance, you still have a few days left to do so. In order to make the necessary fare updates, our online store will close at 12:00 noon on Friday, August 29th. It will reopen at 8:00 a.m. on Tuesday, September 2nd with the new pricing.

NexTrip surpasses 1 million views milestone

Omnitrans NexTrip Customer

Real time bus arrival prediction technology embraced by transit riders

(San Bernardino, CA) Omnitrans’ customers accessed NexTrip real time bus arrival information over 1 million times in the first year. Since the agency introduced the new technology in mid-January 2013, NexTrip has revolutionized the way people connect to public transit in the San Bernardino Valley.

 

With the NexTrip system, Omnitrans passengers can request next bus arrival information through phone, text, Web or apps.  Online, customers can view buses and stops on a route map with real-time tracking. They even can sign up for automatic alerts that will notify them when the bus is five minutes away.

“Rider response to NexTrip has been tremendous,” says Omnitrans Director of Marketing Wendy Williams. “It saves customers valuable time.  Because they know when the bus will arrive, they don’t have to arrive extra early at their stop.”

Omnitrans is installing Nextrip real time bus arrival information signs at every bus stop

NexTrip signs to be installed at each stop feature instructions on how to access real time bus arrival info by phone, text, web or scannable QR code.

Taking the technology to a new level, Omnitrans is installing signs at all 2,500 bus stops that feature a QR code. Passengers with smart devices can instantaneously access bus arrival times simply by scanning the code. Signs also provide instructions to access NexTrip by phone, text or online with a smart device.

The NexTrip system uses Global Positioning System (GPS) tracking satellites and advanced computer modeling developed by Nextbus, Inc. of Emeryville, California to provide accurate arrival information for all bus stops in the Omnitrans fixed route bus system. Taking into account the actual location of the buses, their intended stops, and the typical traffic patterns, NexTrip estimates arrivals with a high degree of accuracy. This information is then sent to the rider within seconds.

 For more information go to: www.omnitrans.org/nextrip

– Wendy Williams, Omnitrans Director of Marketing
Wendy.Williams@omnitrans.org

Omnitrans app now available on iTunes!

The Omnitrans app is available for iPhone and AndroidWe’re excited to announce that the official Omnitrans app is now available from iTunes! We invite you to take a look and see why Android users have already downloaded the Omnitrans app more than 1,832 times on Google Play. The app has been updated, web-based pages have been replaced with mobile pages, and new features have been added.

Omnitrans app features:

  • The app version of our NextTrip real time bus arrival prediction
  • Rider Alerts for listings of current detours affecting your routes 
  • Omnitrans social sites, including Facebook, Twitter and Linkedin
  • The Omnitrans Bus Book 
  • Travel training instructional videos
  • Customer service contact info and no-service holiday schedule
  • Omnitrans news, information, photos and more!
Try the Omnitrans app yourself!

Omnitrans January 2014 bus book now online

SERVICE CHANGES:  Minor time adjustments have been made to the weekday schedules for Routes 14, 20, 67 and 82.  Click below for details.