Tag Archives: omnitrans nextrip alerts

How to set up route alerts in NexTrip

Did you know that you can set up NexTrip to notify you by text message or email about service disruptions, outages or anything that affects your route? Below is a step-by-step tutorial to guide you through the process. Click on any of the screenshots below to view full size.

From the Omnitrans website at www.omnitrans.org, click the click here link under NexTrip in the right hand column.

 

A window will open to the NexTrip welcome page.

In the right hand column under NexTrip, click the NexTrip Alerts link.

A window will open to the NextBus Automatic Alerts page, prompting you to log in. 

If this is your first time visiting the NextBus site, you will need to create a new login. 

Complete the form then click Create a new login.

A window will open to the NextBus Automatic Alerts welcome page.

The page outlines the three types of alerts you can set with Next Bus:

  • Immediate Alerts
  • Scheduled Alerts
  • Watch Route Alerts

Because you want to receive alerts on service disruptions to your routes, you will focus on Watch Route Alerts.

Click Add New Watch Route Alert to create your alert.

A window will open where you can select your preferred notification method and the route for which you would like to receive alerts. 

IMPORTANT:

  • If you prefer to receive alerts by EMAIL, click here.
  • If you prefer to receive alerts by TEXT MESSAGE, click here.


TO RECEIVE ALERTS BY EMAIL

From the Automatic Alerts page, click the Email button under Channel options to receive alerts by email.

Under Region, select California-Southern from the drop down menu.

Under Agency, select Omnitrans from the drop down menu.

Under Route, select the route for which you want to receive alert notifications.  (If you want to receive alerts for more than one route, you will need to create separate alerts for each one.)

Click the Add Route button.

A window will open, returning you to the Automatic Alerts page.

The alert you have created will now be listed in the Watch Route Alerts section.

If at any time you no longer wish to receive an alert, simply click the delete option next to the alert.

Once you have added an alert, you will be notified whenever a service disruption takes effect. Below is an example of an email alert notification received through NextBus.


TO RECEIVE ALERTS BY TEXT MESSAGE

From the Automatic Alerts page, click Setup SMS under Channel options. (Note that you will not be able to select the SMS option until you setup your SMS for the first time.)

The Automatic Alerts phone verification window will open. 

Enter your mobile phone number, including area code, into the box and click Submit.

A second Automatic Alerts phone verification page will open, this time featuring your SMS shortcode. The shortcode is the line of bold text beginning with “nbus reg” (see circled area below.)

 

From your mobile phone, send the shortcode as a text message to phone number 41411. Your carrier’s standard messaging rates will apply.

Note that if this is your first time texting to NextBus, additional verification messages may appear.

The verification reminds you that although NextBus does not charge you for messaging, your standard carrier messaging rates will still apply. See sample below

Messaging would like to send a message to 41411.
This may cause charges on your mobile account.
____   Remember my choice.
Never Allow      Always Allow

Check the box next to Remember my choice, then click Always Allow.

From your computer or smart device, return to the Automatic Alert page at http://www.nextbus.com/myNextBus/addRoute.shtml

You will now be able to click the SMS button under Channel.

Under Region, select California-Southern from the drop down menu.

Under Agency, select Omnitrans from the drop down menu.

Under Route, select the route for which you want to receive alert notifications.  (If you want to receive alerts for more than one route, you will need to create separate alerts for each one.)

Click the Add Route button.

The Automatic Alerts welcome page will open.

The route alert that you created will now appear under Watch Route Alert.

A text message will automatically be sent your mobile phone whenever there is a disruption of service on that route.

Should you no longer wish to receive alert notifications for a route, simply click delete next to the route you would like to remove.