Tag Archives: omnitrans rider alerts

Omnitrans/NexTrip app update

Omnitrans NexTrip appAttention Omnitrans app users!

We have updated the Omnitrans app to eliminate the hanging issue some Android users were experiencing.  NexTrip real time bus arrival  information is now also up and running  again.

This updated version of the Omnitrans app, which includes NexTrip and Rider Alert detours, may be downloaded from the  iPhone App Store or Google Play. 

Stay tuned to the Omnitrans app for important news,  special promotions and free ride coupons when available.

 

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Omnitrans app now available on iTunes!

The Omnitrans app is available for iPhone and AndroidWe’re excited to announce that the official Omnitrans app is now available from iTunes! We invite you to take a look and see why Android users have already downloaded the Omnitrans app more than 1,832 times on Google Play. The app has been updated, web-based pages have been replaced with mobile pages, and new features have been added.

Omnitrans app features:

  • The app version of our NextTrip real time bus arrival prediction
  • Rider Alerts for listings of current detours affecting your routes 
  • Omnitrans social sites, including Facebook, Twitter and Linkedin
  • The Omnitrans Bus Book 
  • Travel training instructional videos
  • Customer service contact info and no-service holiday schedule
  • Omnitrans news, information, photos and more!
Try the Omnitrans app yourself!

New: Omnitrans Rider Alerts Page

Looking for current detours taking place on your route?

Simply click the Rider Alert link beneath the Trip Planner on the Omnitrans home page for a completely list of all detours.

The database is easy to sort by Route, date or city, so you can quickly locate the information you need. Click here to try it for yourself!

We are also working on a mobile-friendly version of these Rider Alerts that will be added to our Omnitrans phone app within the next several weeks, so stay tuned!

How to set up route alerts in NexTrip

Did you know that you can set up NexTrip to notify you by text message or email about service disruptions, outages or anything that affects your route? Below is a step-by-step tutorial to guide you through the process. Click on any of the screenshots below to view full size.

From the Omnitrans website at www.omnitrans.org, click the click here link under NexTrip in the right hand column.

 

A window will open to the NexTrip welcome page.

In the right hand column under NexTrip, click the NexTrip Alerts link.

A window will open to the NextBus Automatic Alerts page, prompting you to log in. 

If this is your first time visiting the NextBus site, you will need to create a new login. 

Complete the form then click Create a new login.

A window will open to the NextBus Automatic Alerts welcome page.

The page outlines the three types of alerts you can set with Next Bus:

  • Immediate Alerts
  • Scheduled Alerts
  • Watch Route Alerts

Because you want to receive alerts on service disruptions to your routes, you will focus on Watch Route Alerts.

Click Add New Watch Route Alert to create your alert.

A window will open where you can select your preferred notification method and the route for which you would like to receive alerts. 

IMPORTANT:

  • If you prefer to receive alerts by EMAIL, click here.
  • If you prefer to receive alerts by TEXT MESSAGE, click here.


TO RECEIVE ALERTS BY EMAIL

From the Automatic Alerts page, click the Email button under Channel options to receive alerts by email.

Under Region, select California-Southern from the drop down menu.

Under Agency, select Omnitrans from the drop down menu.

Under Route, select the route for which you want to receive alert notifications.  (If you want to receive alerts for more than one route, you will need to create separate alerts for each one.)

Click the Add Route button.

A window will open, returning you to the Automatic Alerts page.

The alert you have created will now be listed in the Watch Route Alerts section.

If at any time you no longer wish to receive an alert, simply click the delete option next to the alert.

Once you have added an alert, you will be notified whenever a service disruption takes effect. Below is an example of an email alert notification received through NextBus.


TO RECEIVE ALERTS BY TEXT MESSAGE

From the Automatic Alerts page, click Setup SMS under Channel options. (Note that you will not be able to select the SMS option until you setup your SMS for the first time.)

The Automatic Alerts phone verification window will open. 

Enter your mobile phone number, including area code, into the box and click Submit.

A second Automatic Alerts phone verification page will open, this time featuring your SMS shortcode. The shortcode is the line of bold text beginning with “nbus reg” (see circled area below.)

 

From your mobile phone, send the shortcode as a text message to phone number 41411. Your carrier’s standard messaging rates will apply.

Note that if this is your first time texting to NextBus, additional verification messages may appear.

The verification reminds you that although NextBus does not charge you for messaging, your standard carrier messaging rates will still apply. See sample below

Messaging would like to send a message to 41411.
This may cause charges on your mobile account.
____   Remember my choice.
Never Allow      Always Allow

Check the box next to Remember my choice, then click Always Allow.

From your computer or smart device, return to the Automatic Alert page at http://www.nextbus.com/myNextBus/addRoute.shtml

You will now be able to click the SMS button under Channel.

Under Region, select California-Southern from the drop down menu.

Under Agency, select Omnitrans from the drop down menu.

Under Route, select the route for which you want to receive alert notifications.  (If you want to receive alerts for more than one route, you will need to create separate alerts for each one.)

Click the Add Route button.

The Automatic Alerts welcome page will open.

The route alert that you created will now appear under Watch Route Alert.

A text message will automatically be sent your mobile phone whenever there is a disruption of service on that route.

Should you no longer wish to receive alert notifications for a route, simply click delete next to the route you would like to remove.

 

Rider Alert: Route 9 Detour in Redlands

 

 

 

Due to construction Route 9 will be detouring in Redlands.
Fifth Street will be closed between Wabash and Crafton.

From Citrus @ Wabash:
Continue east on Citrus
Right on Crafton
Left on 5th/Sand Canyon
Resume normal route.

Reverse on the westbound trip. The expected duration is about 6 months.