Tag Archives: omnitrans sbx rapid transit

Guide to September 2017 Service Changes

The latest Bus Book becomes effective Tuesday, September 5, and we have a preview of the new service changes designed to enhance your Omnitrans experience!

The highlights include service every 15 minutes into Ontario Airport AND newly extended morning and evening sbX hours, along with minor enhancements to other local routes that will enhance connections and on-time performance.

Traveling to Ontario International Airport will now be easier than ever with Route 61 providing 15-minute service to the airport on weekdays and weekends. The two bus stops are located along Terminal Way at Terminals 2 and 4, just east of the baggage claim areas. Other popular destinations along Route 61 include Citizens Business Bank Arena, Ontario Mills, and the Ontario Convention Center. Route 61 also serves the Fontana and Pomona transit centers, making for great connectivity to the airport via Metrolink and Omnitrans.

sbX‘s Green Line, the bus rapid transit line connecting San Bernardino and Loma Linda, is also extending service hours on weekdays. The first sbX trip will now begin at 5:00 a.m., with service running until 10 p.m. Monday through Friday. This is good news for commuters and students traveling to destinations along the route. Now, you can take sbX to the early shift at work or catch a late night movie with friends! And, in case you didn’t know, there are four Park & Ride locations along the sbX route. They offer free, lighted parking so you can experience a multi-modal commute to get to work, school, or just for entertainment!

Minor service changes have been made to other Omnitrans routes as listed below. Click here for a preview of the new Bus Book, and don’t forget to plan ahead!

Affected Routes: sbX Green Line, 1, 2, 8, 15, 61, 66, 83, 88, and 215.

sbX: More morning and late evening service has been added.
Route 1: Run-time adjustments on all days.
Route 2: Run-time adjustments, weekdays only.
Route 8: A new weekday tripper to the Amazon Fulfillment Center has been added.
Route 61: Service has been added to Ontario International Airport. Schedule adjustments, all days.
Route 66: Runtime adjustments, weekdays only.
Route 83: A timepoint at Euclid and Holt has been added. Schedule adjustments, changes all days.
Route 88: Runtime adjustments, all days.
Route 215: Runtime adjustments, all days.


CLICK TO ENLARGE MAP

Please note the following bay assignment changes at the San Bernardino Transit Center:

  • Route 15 eastbound will stop on Rialto Avenue.
  • Route 15 westbound will stop on the south side of the transit center, next to the railroad platform.
  • Route 1 northbound will stop on the inside of the transit center. See page 15 of the Bus Book for more details.

METROLINK COMES TO THE SBTC
Metrolink service will begin at the San Bernardino Transit Center in the fall. For schedule and fare information, visit www.metrolinktrains.com or call 1-800-371-5465.

Enjoy a Free Ride During Rideshare Week 2016 & Enter to Win Prizes!

Did you know that the average Inland Empire commuter spends almost 60 hours each year in traffic? That’s like a week and a half of vacation time!

California celebrates alternative modes of transportation during Rideshare Week, happening October 3-7 this year! It’s the perfect opportunity to change up your daily commute to work or simply enjoy a leisurely outing around town in a new way.

Omnitrans is making it easy for you to participate this year and reduce your time in traffic with a FREE ride on our buses, redeemable any day and any time during Rideshare Week! This offer is redeemable on Omnitrans, sbX, or OmniGo.

coupon-on-iphone-appMobile App Coupon
If you haven’t already, download the Omnitrans mobile app on your device and click the ‘Free Ride’ tab to obtain the digital coupon. Simply show your bus driver the coupon when you board any day between October 3 and 7. The driver will then issue you one free day pass which you may use for unlimited rides on that day only. Digital app coupons may be redeemed one per customer.

Print Coupon
You may also download and print the Omnitrans free ride coupon directly from our website. Hand the coupon to your bus driver upon boarding any day between October 3 and 7, and they will issue you a free day pass for unlimited rides that day. Print coupons may be redeemed one per customer.

Rideshare Week Prize Drawings
IE Commuter, the Inland Empire’s one-stop shop for transportation information, is a great resource for information about ridesharing and the benefits of sustainable transportation methods including riding the bus, carpooling, vanpooling, bicycling, walking and telecommuting.
When you ride during Rideshare Week, you may enter to win prizes including an Ashley Furniture living room set, a one night stay at Palm Springs’ Ace Hotel & Swim Club, gift cards, and more! Simply visit www.IEcommuter.org to pledge your rideshare today, and you will automatically be entered into the drawing.

Ridesharing has proven to positively impact the individual’s finances and quality of life, as well as promote environment sustainability. Take the pledge today, enter to win prizes, and enjoy your free ride on Omnitrans this Rideshare Week 2016!

ways-to-rideshare-blog

CSUSB Students Head Back To School with Go Smart

The Coyotes are back on campus at Cal State University, San Bernardino (CSUSB) this fall for the new school year, and Omnitrans’ Go Smart program continues to make navigating college life easier for students in our service area!

Students at GoSmart schools are entitled to unlimited rides during the school year, with just a simple swipe of their valid student ID card. And they can ride not only on school days, but any day and time of the week! For a complete list of partner schools, click here.

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Rosa, an English major, at the CSUSB sbX station. She is working toward becoming a teacher in her hometown of San Bernardino as a way of giving back to her community.

Rosa, a fifth-year English major at the university, takes advantage of the unlimited rides available to her as a GoSmart student every single day of the week. She has been riding Omnitrans the majority of her time at CSUSB, and it has proven to be a wallet-friendly choice.

“I totally ditched my car and left it at home,” says Rosa, who has a car she could drive to school every day, but has found that riding Omnitrans is the more convenient, money-saving option for her. “I don’t have to pay for a parking pass, which is really expensive.”

Rosa began riding our fixed-route system, but when sbX  rapid transit service was introduced , she has not only continued to save money, but also time since the bus makes fewer stops. “Now that there is sbX, which is faster, I don’t have to wait to get home,” Rosa shares. “It has cut my [commute] time by more than half.”

Similarly, chemistry major Joseph Barrera relies on Omnitrans for transportation to school every weekday.

“This is how I get here from Redlands every day,” says Joseph of Go Smart. “It’s pretty good!”

Riding Omnitrans from downtown Redlands, Joseph connects to the sbX Green Line at the San Bernardino Transit Center daily as he completes his third year of schooling. Joseph is not alone – many of his peers also utilize public transportation as they work toward achieving their academic goals.

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Go Smart students boarding Route 2 at CSUSB.

“Omnitrans’ four routes with direct service to CSUSB are essential to student success,” says Thomas W. Gaffery, director of parking & transportation at CSUSB. “The GoSmart program allows our students to save money on gas and a parking permit, as well as enhancing CSUSB’s commitment to sustainability.”

Saving time and money while decreasing your carbon footprint – Go Smart is definitely the convenient way to go! To plan your trip, check out our route and schedule information online.

sbX BRT wins over former Route 2 rider

Route 2 rider Guy Berling and his bike on board sbX BRT

Guy Burling was born and raised in San Bernardino and has seen the city go through a lot of changes. In fact, when he first started riding Omnitrans years ago, fares were only a dime!

When our sbX BRT launched on April 28th, Guy saw it as a great opportunity to make history. He grabbed his bike and headed out early in the morning to be one of the first passengers to climb aboard the 6 a.m. sbX bus.  The experience made him an instant fan.

Route 2 rider Guy Berling and his bike on board sbX BRT

“It’s much easier for bikes,” he explains.  “You just roll it on board and have it right there with you. It’s definitely convenient and I like it lots.”

Guy works in air conditioning and refrigeration and normally rides Routes 2 and 5 on his daily commute. Being able to use his regular Omnitrans pass on sbX is a  big plus. He generally purchases a 7-day pass each week to cover his frequent trips.

Route 2 rider Guy Berling and his bike on board sbX BRT

Guy and sbX coach operator Christina Gaeta

“I can’t seem to keep passes in good shape past 7-days,” he shakes his head laughing. “I wear them out!”

Guy enjoys riding sbX and is still amazed at the amount of time it shaves off his work commute. “It saves me about 30 minutes easy,” he explains. “With sbX it takes around 15 minutes to travel between  Little Mountain and Inland Center Mall. It just whizzes by.  On Route 2 it would take about 35 minutes because the bus has to pull over at every stop. This is so much faster. Now I even have time to stop for breakfast if I want in the morning!”

Route 2 rider Guy Berling on board sbX BRT

Although he hasn’t tried it out yet, Guy is also looking forward to using the sbX free Wi-Fi to listen to his Pandora stations. A blues lover, he enjoys relaxing with a little Stevie Ray Vaughn, B.B King and Eric Clapton.

So far, he says his experience with sbX and Omnitrans has been great. His only challenge? “Getting myself to the stop in time!” he laughs.

For more photos of Guy and sbX, visit us on Flickr!

– Juno Kughler Carlson
juno.carlson@omnitrans.org 

Route 2 rider Guy Berling and his bike by sbX Little Mountain Station

Do you like this story and want to share it on your blog or newsletter?  All of our articles may be freely shared with others. Do you have a great Omnitrans or sbX story to tell?  Let us know!

Passenger reactions to sbX rapid transit

We’ve met so many terrific people who took advantage of this week’s sbX free rides. We thought we’d share some of their photos and experiences.

Omnitrans sbx girl with bike, photographer Juno Kughler Carlson

This young woman ad just taken the sbX to and from her Taekwondo class. She told us she really liked being able to take her bike on board and had enjoyed the ride. She’s going to use sbX as part of her daily routine.

omnitrans sbx father and son batman, photographer Juno Kughler Carlson

We loved this little Batman guy. He and his dad came out to try sbX to see how they liked it. “We don’t really have a particular destination in mind,” the father told us smiling. “We’re just going to have a little adventure and see what comes up. He’s really excited about riding.”

mom and daughter omnitrans sbx dinner, photographer Juno Kughler Carlson

This mother and daughter don’t normally ride the bus, but thought they’d give sbX a try.”We thought we’d head over to Hospitality and get dinner at one of the restaurants close to the station.” They were excited about their girls’ night out and looking forward to riding sbX.

Denise is a Go Smart student at CSUSB where she is studying accounting. She is married with three older boys who are her biggest supporters. “I’m proof that it’s never to late to go after your dreams,” she laughs. She loved her experience with sbX and hopes that it will cut down on her commute time between school and home.

This father and son enjoyed joking with the ambassadors at the VA hospital station and were looking forward to their first ride on sbX.

mom and kids on sbx

This mom and her two daughters went for a ride on sbX and had a great time. They particularly liked the stations and the artwork. “We thought it could be fun to make a video at each station, do a little dance or something.  Then people could try to guess what station we were at. You could invite everyone to share videos. Maybe even turn it into an sbX contest!” We thought that was a brilliant idea. What about you?

sbx rider at station

Quneisha loves softball, knitting–and sbX! She was at the Kendall and Shandlin Hills station waiting to take her first sbX trip over to Hospitality Lane.  “I enjoy going different places and take the bus everywhere.  I’m really excited about sbX and am curious to see how fast it will be. I’ll probably use it a lot to get to Costco or out to Hospitality Lane. I love the idea of free Wi-Fi too!”

sbX passengers, photographer Juno Kughler Carlson

Bob and Barbara Bennecke have lived in the San Bernardino area since 1949. They feel sbX is an important part of history and came out to be a part of it. “It’s so much nicer than I expected!” said Barbara. “It’s so roomy!” Bob agreed. “This is going to help a lot of people.”

This is one of our first sbX wheelchair passengers. In fact, his whole family rode along with him! His favorite part was the rear-facing wheelchair system. It allowed him to face  his children and goof around with his young grandson during the ride.

boxer sbx

“I just rode the sbX to the gym and back,” this man told us. “I’m a boxer, so working out is part of my daily routine. I liked sbX. It was fast and spacious–really nice inside. I’m definitely going to be a regular rider.”

photographer janice kuhn

The Garcia family tried out sbX for a lunchtime excursion. They had so many choices for lunch, but were thinking of Napolis or Hometown Buffet, close to the Redlands Park n Ride station. This was their daughter’s first bus ride.

sbx passengers, photographer Juno Kughler Carlson

This very sweet couple was all smiles as they headed out for a date night on sbX. “We’d read about sbX and wanted to try it out. We’re going over to Hospitality for dinner together.”

Jake and son, photographer Juno Kughler Carlson

 

Jake told us he rode sbX the first day of service to get to his job. It cut his commute time from 1 and 1/2 hours to 25 minutes! That means more family time with his son, always a good thing.

sbx girl passenger, photographer Juno Kughler Carlson

Can you tell this little girl just got off sbX? She was so excited we could hardly get her to stand still for a photo! “It was fun!” she grinned. “I got to try out the different seats. My mom’s going to take me again.”

Her favorite seat? “The one in the middle that spins!”

This is Martin, who works as a library volunteer. He was transporting some artwork to one of the elementary schools near Marshall & E station, in preparation for the Latino Book Festival they will be having at CSUSB this weekend.

sbx family, photographer Juno Kughler Carlson

This little family was ready for an sbX adventure! The kids were really excited about climbing aboard with mom for free ride.

sbx family, photographer Juno Kughler Carlson

A look at sbx station security

Omnitrans security tests an emergency phone at an sbX station platform

Security Supervisor Mark Crosby tests an emergency phone at an sbX station platform

With the launch of sbX rapid transit service fast approaching, our security team has been working diligently behind the scenes to ensure they are well prepared.

It’s a challenge Omnitrans security supervisor Mark Crosby takes seriously.

“The stations, the park-and-rides were all designed with crime prevention in mind,” he explains.

sbX station platform at Cal State San Bernardino

sbX station platform at Cal State San Bernardino

“Extensive planning went into the stations using CPTED, Crime Prevention Though Environmental Design. It was important to have good visibility from the street for our security patrols and law enforcement. Artwork was strategically placed so that it could be easily monitored and transparent glass was used.”

Transparent art panel at the sbX VA Hospital station

A transparent art panel at the sbX VA Hospital station platform

Omnitrans also collaborated with other local groups to form a Safety and Security Council that focused on safety and security planning of the sbX stations. The Council was comprised of representatives from the following groups:

  • San Bernardino Police Department
  • San Bernardino County Sheriff’s Department, Terrorism Liaison Officer
  • San Bernardino County Sheriff’s Department, Loma Linda Station
  • San Bernardino County Fire Department, Office of Emergency Services
  • Loma Linda University Medical Center Security
  • CalTrans
  • SanBAG
  • Loma Linda Fire Department
  • California State University at San Bernardino Police Department
  • VA Hospital Police in Loma Linda
Crews test the security cameras that monitor each sbX station

Crews test the security cameras that monitor each sbX station

The Council worked together to establish appropriate security procedures and responses. For example, they wanted to ensure that customer service phones were available as well as emergency call boxes, so that law enforcement wasn’t getting call about bus arrivals.

Unlike bus stops and transit centers which are maintained by the cities, the sbX station platforms are owned and maintained by Omnitrans.

The new Omnitrans sbX Transit Security patrol car

The new Omnitrans sbX Transit Security patrol car

“This is the first time we’ve owned outside property, and we are taking pro-active measures to prevent potential problems before they happen,” says Crosby. “We monitor station activity 24/7 with patrols and cameras. We have also enhanced our team with several new officers who will be patrolling the corridor looking for things like suspicious activity, trespassing after hours, vandalism loitering, medical issues and mechanical problems.”

Transit security patrols are equipped to handle any emergency

Transit security patrols are equipped to handle any emergency

Crosby says the officers, contractors from General Security Services, are highly skilled professionals whose training includes crisis management, conflict resolution, emergency response procedures, traffic control, first aid, diversity and crowd control. They are also licensed ham radio operators equipped to handle emergency communications.General Security Services also supplies the specially equipped patrol truck the officers will use on their rounds. Designed by a former cop, the vehicle is developed with the officer in mind.

sbx transit security

It features a light bar with a high beam LED spotlight bar beneath, a front push bar, a power inverter, a PA system, a toolkit, a trauma bag, yellow security tape, a laptop, emergency barriers with flashers, and orange pylons.

At the Omnitrans San Bernardino office, sbX security officers observe station activity 24/7 from a central security hub. Not only do they watch for suspicious activity, they also monitor station conditions for potential hazards from illegally parked cars to overflowing trash cans.

“Security has been a key component throughout this process,” explains Mark. “From station development to implementing new monitoring technologies, our primary goal has been to ensure safety along the sbX corridor.”

– Juno Kughler Carlson
juno.carlson@omnitrans.org

sbX Security Officers monitor station activity 24/7 from a central security hub

sbX security officers monitor station activity 24/7 from a central security hub

Ceremony To Celebrate Big Win for sbX

sbx completion ceremony

sbX PROJECT PARTNERS CELEBRATE COMPLETION
On April 22nd, Omnitrans and project partners from San Bernardino and Loma Linda will come together  to celebrate the completion of the sbX Green Line – the Inland Empire’s first-of-its-kind bus rapid transit (BRT) service. The 15.7-mile line between northern San Bernardino and Loma Linda marks the start of a new era of intermodal public transit for the region. Launching sbX is a big W-I-N for Omnitrans!

PUBLIC INVITED TO RIDE FREE DURING LAUNCH WEEK
Don’t miss out on being one of the first to ride sbX! Mark your calendar for Start of Service April 28, 2014! Service will run from 6:00 a.m. to 8:50 p.m. and Omnitrans sbX ambassadors will be at station locations along the corridor during the first few days to help you Get on Board!

Kelly Koehler
kkoehler@westboundcommunications.com