Tag Archives: omnitrans service changes

sbX Returns to Automatic Station Stops

As part of Omnitrans’ May 2 service changes, sbX Green Line buses will once again stop at every station along its route, on every trip.

In January, the rapid transit route began a test of only stopping on demand – i.e., when signaled by a passenger, or if customers were at a station waiting to board.

While the test was designed to help keep routes running on time during construction, it caused concern among customers and coach operators regarding visibility at stations. In response to these concerns, sbX vehicles will return to the original policy of stopping at every station along the route.

Please note that the sbX route continues to operate every 10 minutes during peak hours, and every 15 minutes throughout the day on weekdays.

Thanks to our customers for your patience and feedback!

Minor Service Changes Set for May 2

Omnitrans May 2016Just in time for spring and summer fun, the May Bus Book is here!

While there aren’t any major changes to report for your favorite routes, minor adjustments have been made to the following routes, so be sure to check your schedule before you travel.

One item of note:  in response to customer concerns, sbX will conclude its test program of stopping on demand, and once again will stop at every station along its route, on every trip.

To enhance travel times to and from the San Bernardino Transit Center, minor time adjustments have been made to the following routes:

Weekdays:  Routes 2, 3, 4, 7, 8, 10, 11, 14 , 15 and 290.

Saturday: Routes 2, 3, 4, 8, 10, 11, 14 and 15.

Sunday:  Routes 3, 4 and 14.

Other Changes

Route 5:  A minor runtime adjustment was made to the weekday schedule.

Route 15 :  A new AM trip from Redlands Mall has been added to the Saturday schedule.

Route 61:  The long-term detour has been lifted on south Vineyard Ave. in Ontario.  Route will resume normal routing along Archibald and Holt.  A minor schedule adjustment also was made to weekday schedule.

Route 67:  Minor schedule adjustments was made to the weekday schedule.

Route 85:  All schedules will reflect minor schedule adjustments.

Route 325:  Minor schedule adjustment was made to the weekday schedule.

You can take a look at the May Bus Book here.

And don’t forget! Mountain Transit and Victor Valley Transit bus passes now can be purchased at the San Bernardino Transit Center.

Preparing for service change week

omnitrans september 2015 serivice changes

Service Changes start Tuesday, September 8th

If your normal route is one of those affected by the service changes, plan your trip in advance and allow yourself extra time to arrive at your destination.

For more information on routes and schedules, visit www.omnitrans.org to view the September Bus Book, Guide to Service Changes and other helpful links. Bus Books are also currently available on buses and at pass outlets.

For quick access to NexTrip, Bus Book, Rider Alerts, special promotions, Omnitrans news and social media sites, download the Omnitrans App from the Apple App Store or Google Play.


NexTrip Accuracy

Because NexTrip bus arrival prediction information is based on performance history, it will take several days for it to adjust to the service changes.


Omnitrans Ambassadors

Omnitrans Ambassadors will be on hand on September 8th and 9th from 5:30-9:00 a.m. and 3:00 – 6:00 p.m. at the locations listed below to assist passengers with service change questions. Ambassadors will be wearing orange safety vests to help you identify them.

• San Bernardino Transit Center
• Chaffey Transit Center
• Ontario Transit Center
• Montclair Transit Center
• Ontario Mills
• Chino Transit Center


New Route 290 Freeway Express

• Passengers can ride the new Route 290 Freeway Express service for free Tuesday, September 8th through Friday, September 11th. No coupon needed.

• Both Freeway Express Routes 215 and 290 will have free WiFi on board for your smart devices.

• Freeway Express Routes 215 and 290 cost the same and accept the same bus passes as regular Omnitrans bus routes.

• The closest park and ride lot to the San Bernardino Transit Center is located at the sbX Civic Center Station (City Hall Building Structure).


San Bernardino Transit Center Activities

Tuesday, Sept. 8
Drawstring Bag Giveaway
10 a.m. – 2 p.m. or while supplies last

Wednesday, Sept. 9
Omnitrans Beanbag Game and Water Giveaway
11 a.m. – 1 p.m.

Thursday, Sept. 10
San Bernardino Teen Music Workshop Concert
4 – 6 p.m.

Friday, Sept. 11
Ice Cream Sandwich Giveaway
11 a.m. – 1 p.m. or while supplies last

Buses not in service on Labor Day

Oomnitrans - no bus service on labor daymnitrans offices will be closed and buses will not be running on Monday, September 7th for the Labor Day holiday. Our offices will reopen and buses will resume operation on Tuesday, September 8th.

Please keep in mind that Omnitrans service changes go into effect on September 8th. You can plan ahead with our Guide to September Service Changes which features the new bus book, detailed route information, and helpful links.

 

A closer look at September 8th Service Changes

Video presentations by Omnitrans Service Planning Manager Jeremiah Bryant
Service Planning Manager Jeremiah Bryant, Analyst Carolann Williams, and Scheduling Analyst Victor Cuate

Service Planning Manager Jeremiah Bryant, Analyst Carolann Williams, and Scheduling Analyst Victor Cuate

This is the biggest service change Omnitrans has introduced in years, and we know our riders have lots of questions as to how this is all going to work. In the two presentations below, Omnitrans Service Plannning Manager Jeremiah Bryant will take you through each of the route changes to show you what’s new and why with easy to follow route maps and visuals.

Still have questions? We’re here to help! Drop us an email at contact@omnitrans.org or add your comment to this post.

Try Route 290 Freeway Express free!

Omni - Freeway FB HEADER 850x315

Beginning September 8th, Omnitrans will deliver on one of our customers’ most frequent requests: a freeway express on the I-10.

A new and revised version of the old Route 90, Route 290 runs peak morning and evening weekday service with 15 one-way trips. This freeway express service connects downtown San Bernardino, Arrowhead Regional Medical Center Ontario Mills and the Montclair Transit Center. Travel time is cut in half, compared to similar local bus service.

Omnitrans mascot Buster the Bus stands beside a bus promoting the agency's newest Freeway Express service.

As an added benefit to passengers, both Omnitrans freeway express routes 215 and 290 will offer free Wi-Fi on board. Commuters can now enjoy surfing the web with a smart device during their trip!

Interested in making Route 290 your regular commute? Try it for FREE Sept. 8th  through 11th and enjoy a relaxing, hassle-free ride. We think you’ll be a fan.

Not only are our freeway express services a fast and comfortable way to commute, they’re also affordable.  Both Routes 215 and 290 cost the same and accept the same bus passes as regular Omnitrans bus routes!

For more information on Route 290 and other upcoming service changes, check out our September Bus Book preview.

Route_290_0915_Page_1

Route_290_0915_Page_2

Omnitrans Proposes Changes Including New Freeway Express

Omnitrans proposed September 2015 service changes

San Bernardino Transit Center – busway

Omnitrans is proposing changes that would impact bus routes throughout the San Bernardino valley effective September 8, 2015.  Plans include streamlining service in the west valley, adding a new freeway express route on I-10, realigning routes to serve a new transit center in San Bernardino, and implementing a new customer application process for Access ADA service. To gather public comments, a series of meetings are scheduled between March 19 and 27.  (details below)

West of the I-15 freeway, Omnitrans proposes realignment of nine north-south routes to improve directness of service, reduce travel time and simplify the route network.  In response to frequent customer requests, freeway express Route 290 is proposed to offer weekday, peak-hour service on the I-10 corridor between Montclair and San Bernardino with stops at Ontario Mills and Arrowhead Regional Medical Center.

With the September opening of the San Bernardino Transit Center (SBTC), eleven bus routes need to be adjusted to streamline access to the new site located on Rialto Avenue between E and F Streets in downtown.  The facility is adjacent to an Omnitrans sbX rapid transit station. Neighboring transit agencies, Mountain Transit and Victor Valley Transit Authority, also will serve the transit center.  In 2016, when construction of a rail extension is complete, the SBTC will provide a direct connection to Metrolink commuter trains.

San Bernardino Transit Center - north view

San Bernardino Transit Center – north view

“The new transit center will serve approximately 6,000 customers per day as they make connections between routes,” said Omnitrans spokesperson Wendy Williams. “Passenger amenities include sheltered waiting areas, real-time arrival signs, public restrooms, a customer service desk, and 24/7 security.  It will be a LEED gold certified facility, meaning it incorporates the best in energy-efficient and environmentally-friendly design.”

Also in September, more direct service to San Manuel Indian Bingo and Casino is proposed by extending Route 1 east to Victoria Avenue, in response to customer requests.  At the same time, frequency on Route 1 north of downtown San Bernardino is proposed to increase to every 15 minutes, instead of every 30 minutes today.

To utilize Access, transportation service for person with disabilities, customers first must complete an application to determine eligibility under the guidelines of the Americans with Disabilities Act (ADA).  Omnitrans proposes implementing an in-person element to the process, which is conducted by mail currently, to help customers complete their application in a timely manner.

The service proposals, including any changes made as the result of public comment, are expected to go to the Omnitrans Board of Directors for final approval on May 6, 2015.

Detailed information about all proposed changes is available online at: 2015 Omnitrans Proposed Service Changes Brochure

Omnitrans proposed service changes

Public Hearing Schedule:

HIGHLAND: Thursday, March 19

  • 9:00 am – 12:00pm, City Council Chambers, 27215 Base Line Rd.

YUCAIPA: Thursday, March 19

  • 3:00 – 6:00 pm, Yucaipa Transit Ctr., 34276 Yucaipa Blvd.

MONTCLAIR: Monday, March 23

  • 7:00 – 11:00 am, Montclair Transit Ctr., 5091 Richton Rd.

RANCHO CUCAMONGA: Monday, March 23

  • 1:00 – 4:00 pm, City Council Chambers, 10500 Civic Center Dr.

FONTANA: Tuesday, March 24

  • 7:00 – 10:00 am, Metrolink Station, 16777 Orange Way

SAN BERNARDINO: Tuesday, March 24

  • 11:00 am – 2:00 pm, San Bernardino Transfer Ctr., 4th & F St.
  • 3:00 – 7:00 pm, Omnitrans, 1700 W. Fifth St.

CHINO: Wednesday, March 25

  • 8:00 – 11:00 am, City Council Chambers, 13220 Central Ave.

FONTANA: Wednesday, March 25

  • 3:00 – 6:30 pm, Metrolink Station, 16777 Orange Way

RANCHO CUCAMONGA: Thursday, March 26

  • 9:30 am – 1:00 pm, Chaffey College Transit Ctr., 5885 Haven Ave.

ONTARIO: Thursday, March 26

  • 3:30 – 7:00 pm, City Hall Community Rooms, 303 East B Street

SAN BERNARDINO: Friday, March 27

  • 7:00 – 10:00 am, San Bernardino Transfer Ctr., 4th & F St.

 

Comments may also be submitted by phone at 909-379-7150, email: PublicComment@Omnitrans.Org  or mail to Omnitrans, 1700 West Fifth Street, San Bernardino, CA  92411.  The comment period closes April 3, 2015.

www.omnitrans.org