FAQ: Frequently Asked Questions
Q: Why is Omnitrans replacing Student passes with Youth passes?
A: Any person age 18 and under will qualify for the Youth pass. This age based discount is similar to what most neighboring transit agencies offer and helps minimize on board fare disputes. Many older students who attend one of our “Go Smart” partner schools still get a discount.
Q: When will the new Youth pass take effect and the Student pass be eliminated?
A: The Youth fare effective date is September 3, 2013. Any Student pass activated on board prior to September 3 will still be accepted. Old Student passes may still be used for the first time after September 3, but only by persons 18 and under.
Q: How much will the Youth pass cost?
A: The Youth pass will be the same price as the current student pass.
- A 7-Day Youth pass will be $11.
- A 31-Day Youth pass will be $35
Q: How old do you have to be to use the Youth pass?
A: The Youth pass is designated for persons ages 18 and younger. Proof of age may be requested by the driver.
Q: What type of ID is acceptable for proof of age?
A: A driver’s license, an official California ID card or an elementary, middle or high school ID card are all acceptable. Persons obviously under 18 will not be challenged. However, teenagers should be prepared to provide proof of age or current high school ID.
Q: Will I still be able to use the Student passes I’ve already purchased?
A: Any Student pass activated on board prior to September 3 will be accepted. Only persons 18 and under may activate (use for first time) an old Student pass beginning on September 3. You may exchange unused Student passes through September 30th at Omnitrans headquarters, 1700 West 5th Street, San Bernardino. Call 909-379-7100 for information.
Q: Can I exchange passes on the bus or at a pass outlet?
A: No. Passes may only be exchanged at the Omnitrans San Bernardino office.
Q: Will discounts still be available for older students over 18?
A. Many older students who attend one of our “Go Smart” partner schools still get a discount. In the Go Smart program, students and/or schools pay a per student transportation fee to Omnitrans that allows them unlimited free rides with their student ID. Schools that currently participate in Go Smart:
- San Bernardino Valley College
- Crafton Hills College
- Chaffey College
- The Art Institute of California – Inland Empire
Q: Why isn’t my college listed as a Go Smart participant?
A: The Go Smart program requires a fee agreement between Omnitrans and the school. Let your school officials know that you are interested in having your school adopt the Go Smart program and ask them to contact Omnitrans marketing director Wendy Williams for more information at email@example.com or 909-379-7151.
Q: I’m a student but am not eligible for either Go Smart or a Youth pass. Will I still be able to get a discount?
A: If you are over 18 years-old and not attending a Go Smart school, you will have to pay full fare. Save compared to the $1.50 cash fare by purchasing a 1, 7 or 31-day pass.
- 1-Day full fare pass: $4
- 7-Day full fare pass: $15
- 31-Day full fare pass: $47