Tag Archives: omnitrans

Jeremiah Bryant to Lead New Strategic Development Department

After 12 years of increasing responsibilities at Omnitrans, Jeremiah Bryant has been promoted to Director of Strategic Development at the transit agency.

Functions of the newly-formed Strategic Development Department will include service planning, development planning, stops and stations management, grant writing, and business intelligence analysis to help us better serve riders.

“We believe Jeremiah’s skills and experience will help Omnitrans strategically adapt to a rapidly changing landscape within transit and in the San Bernardino Valley,” said Omnitrans CEO/General Manager P. Scott Graham.

“I appreciate the investment Omnitrans places in its employees,” said Jeremiah. “Nearly 12 years ago, I joined Omnitrans and hoped to use my analytical abilities to aid the agency. Over the years, Omnitrans has invested in training, development and provided opportunities for growth.”

Bryant began his career at Omnitrans as a Marketing Analyst in 2007 and was promoted to Planning and Scheduling Manager in 2010.  He has represented Omnitrans on numerous regional committees and served as the Agency’s primary contact with the American Bus Benchmarking Group, a national industry peer group. He recently graduated from the inaugural Omnitrans Leadership Development Academy.

“I look forward to leveraging the investment the agency has made in me by leading the Strategic Development Department as we move to enhance Omnitrans’ service in the future,” said Jeremiah.

Omnitrans Celebrates Bike Month with Free Rides on Saturdays and a Bike Pit Stop!

This May, it’s all about the bikes! That’s correct – it’s National Bike Month, and Omnitrans is offering FREE rides to passengers on bicycles every Saturday in May. To take advantage of this offer, simply board with your bicycle.

Not only does a multi-modal commute integrating bicycling contribute to a more active lifestyle, it also benefits the environment and the air we breathe. Per the EPA, commuting by car produces nearly a pound of pollution for every mile, whereas riding a bike produces none. You do the math.

Omnitrans 40-foot buses hold two or three bicycles in the securement racks attached to the front exterior of the bus. The 60-foot sbX rapid transit vehicles will hold up to four bikes inside the rear section of the coach. Every year, Omnitrans transports approximately 250,000 bicycles, connecting cyclists from Omnitrans to Metrolink trains and neighboring transit agencies.

The free ride offer is subject to bike rack space availability and is applicable to all 35 Omnitrans bus routes including Freeway Express, sbX rapid transit, and OmniGo community shuttles. It is not applicable to Access paratransit service riders. To learn more about riding with your bike, visit Omnitrans.org.

Bicycle Pit Stop Event

Within Bike Month, there is Bike to Work! This year it is celebrated May 13-19, 2019. We invite bike commuters to pedal past traffic and swing by the Omnitrans “pit stop” on Tuesday, May 14, 2019 between 7-9 a.m. at the San Bernardino Transit Center!

The Inland Empire Biking Alliance (IEBA) and IECommuter will join Omnitrans in offering bike resources, refreshments, and swag to celebrate Bike to Work Week. The SBTC Bike Hubitat will also open up shop during the event to provide low-cost bike repairs and tune-ups. We look forward to seeing you (and your bikes) there!

 

 

National #GetOnBoard Day 2019

Representing California’s 35th District, Congresswoman Norma Torres (third from right) supports National Get on Board Day.

Today we celebrate National Get on Board Day, sponsored by the American Public Transportation Association (APTA). Get on Board Day is a national awareness and advocacy day highlighting the many ways public transit provides economic, social, cultural, environmental, and safety benefits for all Americans.

Get on board for public transit and sign the online petition to pledge your support for investments in public transportation in the United States!

A message from Assemblymember Eloise Gómez Reyes, representing California’s 47th Assembly District:

Why you should #GetOnBoard for public transportation (click to enlarge):

Ride Omnitrans and Save $2 on National Orange Show 2019 Fair Admission!

The National Orange Show Fair is back for its 104th year in May! Join us to talk transit and all good things San Bernardino in between carnival rides, after enjoying a pig race, even over funnel cake or a refreshing lemonade. To add to the fun, Omnitrans has partnered with the fair once again to offer $2 off admission coupons for Omnitrans riders.

The fair kicks off Wednesday, May 1st and ends Sunday, May 5th. To save on admission, simply ride any of our East Valley routes (1-29, 208, 290, and sbX) and grab a $2 off coupon onboard behind the driver’s seat. This coupon guarantees a $2 discount on admission and is valid only on Saturday, May 4th. Click here for fair opening and closing times, plus regular cost of admission.

While at the fair, come hang out with the Omnitrans squad at our booth on Friday, Saturday, and Sunday next to the Citrus Building! Buster the Bus, our friendly mascot, will be there meeting and greeting kids – and grown-ups – of all ages, and our attractive 1958 GMC vintage bus Old Blue will also be on site for you to step into for a transit ride back in time. Snap a selfie and make sure to tag @omnitrans!

Omnitrans provides direct service to the NOS fairgrounds via Route 2 and the sbX Green Line.

  • sbX operates every 10 to 15 minutes on weekdays, and every 20 minutes on Saturdays.
  • Route 2 runs hourly on weekdays, every 55 minutes on Saturdays, and every 30 minutes on Sundays.

You can easily connect to these routes at the San Bernardino Transit Center, located just a mile north of the events center. For a personalized trip, check out our Trip Planner online or call 1 (800) 966-6428 for assistance.

The National Orange Show is located at 689 S E St., San Bernardino, CA 92408.

Guide to May 2019 Service Changes

Time to “spring” into spring – and while you enjoy the warm weather and fun, why not let Omnitrans get you where you need to go? We’re making a few service changes effective Monday, May 6, 2019 that are designed to streamline your ride:

  • Route 2:  Minor time adjustments have been made on Saturdays.
  • Route 3:  Minor time adjustments have been made on weekdays.
  • Route 14:  Run times have been adjusted every day.
  • Route 19:  Eastbound 6:58 am trip has been eliminated on Sundays.
  • Route 22:  An end-of-the-line time point has been added at Alder Ave. and Casa Grande Dr. A time point has been added at Riverside and Cactus Aves. A time point at Riverside and Easton Aves. has been removed. Run times have been adjusted every day.
  • Route 61:  Run times have been adjusted every day.
  • Route 66:  A time point has been added at Foothill Blvd. and Cherry Ave. Run times have been adjusted every day.
  • Route 82:  Tripper service to Oleander and Santa Ana Aves. has been eliminated. Minor time adjustments have been made on weekdays.

Please keep in mind that minor adjustments also may have been made to other routes, so definitely check your Bus Book before making a trip. See you on board!

Omnitrans offers free mobile day pass for Earth Week 2019

Don’t normally ride transit? Be kind (and overall awesome) to the Earth and ride Omnitrans free any day the week of Earth Day – April 22-26, 2019!

Our transportation use is responsible for 26% of greenhouse gases emitted in the United States. Riding Omnitrans for just one day, instead of driving your car, cuts carbon emissions by 20 pounds. Over a year, that translates to nearly 5,000 pounds of emissions! Our fleet of 178 transit buses is powered by natural gas, resulting in less pollution, which means cleaner air for us all to breathe.

If we’ve convinced you to go green for Earth Week, here’s how to redeem your mobile 1-day pass:

  • Download the free Token Transit app by texting TOKEN to 41411 or click here from your smartphone.
  • Once your account is created, visit www.tokentransit.com/omniearthweek2019 to access the free pass beginning on April 22. One per person.
  • That’s it. That’s the trick. You’re ready to save on gas and leave your car at home. Simply flash your paperless pass to the driver when boarding Omnitrans.

But wait – there’s more! We want you to let the world know what you’re doing to honor it and help preserve it. Omnitrans will be giving away three pairs of Regal Cinemas movie tickets to randomly drawn winners. To participate:

  • Post a photo of your act of kindness to the planet on Facebook, Twitter, or Instagram, tagging @Omnitrans. This can be a selfie of you riding the bus or picking up trash at a bus stop or transit center, for example.
  • The picture must be shared during Earth Week, April 22-26, 2019. The three winners will be chosen and contacted on Monday, April 29, 2019.

For personalized trip planning assistance, use the online Trip Planner at Omnitrans.org, or give us a call at 1-800-966-6428. The free day pass is good on any of the Omnitrans bus routes, including sbX rapid transit and OmniGo community shuttles, but not on Access paratransit service.

If your transit commute requires train and bus, Metrolink is offering free rides on Monday, April 22, 2019. For those details, visit Metrolink.com.

2019 Million Mile Club Coach Operators Recognized for Safe Driving Record

Omnitrans’ 2019 Million Mile Club drivers (from left to right): Mike Tarifi, Arturo Suarez, Peter Kerr, Albert Meraz, John Harrison (above), Karen Ramnarain, Samehesha Love, and Enrique Lipp. Not pictured: Sherron Filer.

Driving from here to the moon and back seems like an insurmountable distance. Now imagine doing that not once, but more than two times, without being in an accident! That is the equivalent of what it takes to join the prestigious Million Mile Club.

This month, the Omnitrans Board of Directors recognized our new members of the Club for their driving safety achievements. These dedicated coach operators have reached the prestigious million-mile mark by logging 25,000 driving hours over 12 years without a preventable accident. Our Two Million Mile Club drivers have completed 50,000 driving hours over the span of 25 years without a preventable accident.

“This is a tremendous milestone for these drivers,” says Director of Operations Shawn Brophy. “The criteria to hit the Million Mile Club is multi-faceted, and not an easy achievement. Safety is very important to the organization and to the public that we serve, and these drivers represent the best of the best when it comes to delivering on our mission to provide safe and reliable transportation.”

Each 2019 inductee received a special plaque, jacket, hat, belt buckle, certificate, a silver name plate, a day off with pay, and $500 in recognition of their great feat. The 2 Million Mile drivers received this, plus a bonus five-day cruise to Mexico including paid time off.

Congratulations to these drivers for setting the standard of excellence! We appreciate their commitment to safety as they connect our community.

Million Mile Club

  • Sherron Filer
  • John Harrison
  • Peter Kerr
  • Enrique Lipp
  • Samehesha Love
  • Albert Meraz
  • Karen Ramnarain

Two Million Mile Club

  • Arturo Suarez
  • Mike Tarifi

Rate Your Omnitrans Experience for a Chance to Win!

As your public transit provider, your feedback is crucial to our growth. Last year, your responses to the Customer Satisfaction Survey garnered us an 83% overall customer satisfaction score. This year, you can let us know how we are doing for another chance to win one of our exciting prizes (below).

Click the following link to complete our survey & be entered to win:

Click here to complete the survey (English)
Haga clic aquí para completar la encuesta (español)

Submit your survey anytime through the end of the day on Sunday, April 14, 2019 to be entered into a prize drawing for one of five gift packs, which include:

  • One $10 Subway gift card; and
  • One full-fare 7-day bus pass

Thank you for your participation and providing your constructive feedback. Your honesty helps us to better serve you!

Omnitrans and several other mid-sized agencies in North America form the American Bus Benchmarking Group (ABBG), established in 2011 to measure performance and share best practices. The information gathered from your surveys this spring will help provide a comprehensive overview of the bus rider experience nationwide.

New Colton Resident Benefits from Travel Training Program

The Omnitrans Special Transportation Services team recently had the pleasure of working with Robert through its Travel Training program. Robert, a new resident of Colton, was interested in visiting the 5th Street Senior Center in San Bernardino for the various social and recreational activities they offer.

Initially, Robert had a friend who was able to drive him to the senior center, but he eventually realized that he needed to find an alternate mode of transportation.

Robert reached out to Omnitrans and learned about its services, including the Travel Training program. Through his time in the program, Robert has learned about our bus system and the various connections he can make at the San Bernardino Transit Center. Such connections provide him access to other cities throughout the region.

While training, he learned about proper passenger etiquette on the bus, crossing streets safely, and the importance of asking for help from our friendly drivers. Robert also learned how to use the official Omnitrans app on his smartphone, which allows him to get real-time arrival information and trip planning assistance when riding Omnitrans.

Having successfully completed the Travel Training program, Robert has reliable transportation that he can use for all his needs, including going to the senior center and taking care of other personal errands. With his newfound knowledge and confidence, Robert is enjoying the freedom to travel independently throughout our community.

The Travel Training program is available to seniors and individuals with disabilities who would like to learn how to ride the Omnitrans bus system for the first time. For more information about the program, contact the Special Transportation Services department at (909) 379-7341 or visit Omnitrans.org.

Written by Ruby Sulca, Travel Trainer

Omnitrans installs glowing, solar-powered lights at bus stops

In response to customer feedback regarding safety at bus stops, Omnitrans has begun installing solar-powered lights at selected bus stops recommended to us by our riders.

Bus stop locations were determined from three sources – the annual ABBG customer satisfaction survey, an sbX before-and-after study survey in 2017, and subsequent focus groups with riders following the study – two of which were tied specifically to safety.

Omnitrans riders shared with staff why they felt unsafe at certain bus stops. To address such safety concerns, Omnitrans identified $100,000 in funding to purchase 100 new solar-powered lights to install atop bus stop signs.

“Feedback from our customers weighed heavily in our decision of which stops were prioritized for solar lighting,” explains Service Planning Manager Jeremiah Bryant. “We also took into account whether there was existing light at stops, such as light provided by light posts.”

The solar-powered light’s battery charges throughout the day and is programmed to automatically turn on and off at sundown and sunrise.

“These lights illuminate a bright eight-foot radius to improve our riders’ safety and security,” explains Stops and Stations Supervisor Mel Cabang. “One full charge lasts up to four days, and the system battery has a life of about five years.”

Currently being installed throughout our service area, all 100 lights will be completely installed by summer 2019.

If you have a suggestion for a bus stop that could use more lighting after dark, please provide the exact location in the comments. Your feedback is welcome and greatly appreciated!