As Omnitrans prepares for the September 8th opening of the San Bernardino Transit Center, the security team has been working diligently behind the scenes to ensure the safety of the 5 acre facility. Officers are on duty 24/7, keeping a vigilant eye on the grounds and the nearby sbX Rialto station.
Along with security cameras, communications systems, and an electric security vehicle, law enforcement quality bikes are being utilized to assist in random patrols and suspicious activity investigations.
“The bikes enable our officers to respond quickly and efficiently, and they also encourage a more personal interaction with our customers,” explains Omnitrans Security & Emergency Preparedness Coordinator Mark Crosby. “There’s not a door between us and the public like there is with the security car. It’s important because we’re not just patrol officers. We’re also security ambassadors who can assist customers if needed and help them with route information.”
The San Bernardino Transit Center also provides amenities to the San Bernardino Police Department, and recently hosted a tour for San Bernardino police officers.
“We’ve always had a strong partnership with law enforcement,” says Crosby. “And that definitely came into play during the planning phase of the transit center. We’ve set aside a room where police officers can write reports and interview witnesses. A special code will be provided to law enforcement to give them access. They will also have use of the break room and employee bathrooms. We want to encourage their presence at the transit center and show our support for the work they do.”
Crosby recently spearheaded a new Text-a-Tip safety program at Omnitrans which is set to launch on August 6th. The program encourages riders to directly report suspicious activities at Omnitrans stops stations and transit centers by texting the information directly to the agency security team at 909-368-7711. Visit the Omnitrans website for more details.
– Juno Kughler Carlson
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