Tag Archives: san bernardino transit center

Wayfinding signage makes navigating the SBTC easier

Notice anything new around the San Bernardino Transit Center (SBTC) this week?

With all of the new services and regional connections offered, it can be a little confusing getting around the SBTC. Well, that stress will be reduced now because Omnitrans has a solution to better suit your needs and make connecting at the SBTC easier.

New, vibrantly color-coded wayfinding signage has come to the SBTC and is visible on posts throughout the center to help you make your way around. The directional signs indicate areas like the parking lot, the Metrolink train platforms, bus stops and customer service lobby.

We hope this helps make your travel simple next time you connect at the San Bernardino Transit Center. Let us know what you think in the comments below!

Celebrating local art and community at the 3rd Annual SBTC Sidewalk Chalk Art Contest

Over 100 community members, artists, and transit-riders gathered at the San Bernardino Transit Center on Saturday, October 20, 2018 for a visual experience that took spectators “around the world” at the 3rd Annual SBTC Sidewalk Chalk Art Contest.

Twenty-three artists showcased their talents at the transit center this year, adorning the concrete sidewalks with chalk works of art reflecting the theme – A Trip Around the World.

“Since last year’s contest, the San Bernardino Transit Center has welcomed Metrolink and a Riverside Transit Agency connection to improve connectivity for San Bernardino area residents,” said Omnitrans Marketing Manager Nicole Ramos. “These partnerships with neighboring transit agencies open up the possibilities for travel destinations and experiences beyond the San Bernardino County region, and we wanted to integrate the transit center’s growth as a transportation hub in this year’s celebration.”

Contestants competed individually, and in teams of two or three, while kids enjoyed a free painting class by The Art Barn of Cherry Valley. HOT 103.9’s DJ Jeff Pope kept the crowd entertained with an interactive prize wheel, unique raffles, and the latest hits, of course!

After two hours of arduous handwork, three judges from the local arts community – including the City of San Bernardino Fine Arts Commission and San Bernardino County Arts Connection – came together to deliberate and choose the top three winners, which was no easy task.

3rd Place Winners

3rd Place: Rachael B. and Ashley J., winners of $100. The duo’s art featured an exquisitely-drawn hot air balloon revolving around a bird’s-eye view of the world. The “envelope” exterior of the balloon included several international flags.

2nd Place Winner

2nd Place: Vivian L., winner of $150. Vivian’s creation featured a vibrant, colorful drawing of the Earth as the focal point, with excellent chalk handwriting and a decorative paper plane in flight accentuating her design.

1st Place: Isaac R., winner of the grand prize of $300. A two-time contest winner (Isaac previously took home the top prize at the inaugural event in 2016), Isaac’s impressive masterpiece featured four skillfully contoured and blended profiles of cultural icons around the world including: A Renaissance sculpture, a Japanese samurai, the Day of the Dead “Calavera Catrina”, and Buddha.

“We love showcasing the talents of local artists and seeing the transit center serve as a community gathering place along with being a busy regional transportation hub,” said Omnitrans spokesperson Wendy Williams.

View more photos of the event on Flickr. Keep an eye out for information on next year’s event – we’d love to see your art grace the competition!

Inland Empire newcomer connects from Omnitrans to Metrolink with ease

Moving to a new town can be overwhelming. You seek to get quickly acclimated to new surroundings, find the best nearby food and shops, and Yelp away to find the perfect stylist who can be trusted with your hair.

For Omnitrans rider Maria, not only was moving to the Inland Empire from Los Angeles a major adjustment in and of itself, she also needed to learn an entire new transit system that would get her where she needed to go.

“It’s a different atmosphere compared to Los Angeles,” says Maria, reflecting on the past year living in San Bernardino. “Transit is very different. Here, when you board, the drivers wait for you to sit down before taking off. Back in L.A., they don’t have time to do that for every rider! Life is a lot more tranquil out here.”

Being a transplant to the IE who chooses to leave her car at home, familiarizing herself with Omnitrans was at the top of Maria’s checklist. She was pleased to learn from her daughter that the official Omnitrans mobile app was a resource that would help her embark on this new journey.

“The Trip Planner on the app provided me with step-by-step routing information to reach my favorite destinations, such as the Inland Center mall and San Manuel Casino. A fellow rider also tipped me off about the Bus Book and taught me how to view the maps and read the schedules,” says Maria.

She goes here, she goes there, she goes everywhere. Maria even rides on dates with her boyfriend, who takes advantage of the veteran discount rate offered by Omnitrans.

Although I can drive a car, I prefer not to. Omnitrans moves me and gets me wherever I would like to be. Truth be told, the timing is nearly always accurate to what the schedules state. I enjoy the day pass, because I can ride the local routes as well as the sbX Green Line. It’s very comfortable and the drivers are very nice.”

As a busy freelance worker who does embroidery on wedding gowns, Maria  commutes five to six days as far as Pasadena for work.

The extension of Metrolink to the San Bernardino Transit Center (SBTC) from the Santa Fe Depot has been a valuable service enhancement to people like Maria who commute west into Los Angeles.

“I feel much safer at the transit center, especially at night time, because there is brighter lighting. I’m surrounded by others who are riding the bus and the train, and there is more security staff patrolling here. I also save time by not having to ride a second bus to the depot to catch my train. Now, I can just walk a few steps to the train platform from my bus stop!”

Maria’s livelihood requires great attention to detail – meticulously placing rhinestones on gowns, sewing bustles that add the right amount of volume to a train, and making alterations to perfect a bride’s special day. It’s a great thing to be able to relax and wind down on the way to work with an easy commute.

“Omnitrans bus service is very reliable and hassle-free. For example, yesterday, I walked to the store with my daughter for a couple of things. When we checked out, of course we’d gotten more things than we’d originally set out to,” says Maria with a laugh.

“Because of all the groceries, and the heat that day, we looked for the next bus arrival on the app and quickly were on our way back home, in the air-conditioned bus, instead of walking.”

Passenger gains new lease on life through biking and riding

From racing as a teenager growing up in San Bernardino and Highland, to riding to and from class as an adult, bicycling has been a life-long hobby for eight-year Omnitrans passenger Adrian. A fun, leisure activity has since evolved into a practical mode of transportation that has made a meaningful impact in his life, and we are pleased to have been along on his ride.

“I used to bike race when I was younger,” Adrian tells us while waiting for Route 4 at the San Bernardino Transit Center (SBTC). “I stopped when I got a car and started working. At 43, I needed a career-change and I began taking courses at San Bernardino Valley College.”

“Because of the unlimited student rides with GoSmart, I started riding again regularly. When Omnitrans started allowing bikes on the bus, it made getting around so convenient. I can go anywhere that I want now without walking!”

This was not always the case. Suffering from high blood pressure, Adrian was told that living past 40 was not possible. He refused to become dependent on the drugs that regulated his heart disease, and was determined to make a change that reunited him with his passion – bikes.

“I used to weigh 260 pounds,” recounts Adrian. “I quit drinking and started to make changes toward becoming healthier. I thought, ‘Wait a minute.’ I used to love riding and racing mountain bikes. I straightened myself out and thought about what I used to do before all this mayhem,” he says.

Adrian now studies water supply technology at Valley Colleges and is interested in a career at a water plant. He is drawn to the scientific aspect of the field, the job stability, and flexibility. Riding the bus helps him complete assignments before class or squeeze in extra study time before an exam.

“Sometimes I ride the 11.5 miles from my house to Valley College, but if I need to relax, or read an article before class, I do that on the bus ride,” says Adrian. “By the time the bus arrives at the transit center, I am done and ready to ride over to class.”

Adrian takes advantage of low-cost bike maintenance at the Bike Hubitat at the SBTC. Using skills learned along the way, he now helps friends with their own bike maintenance and has become an enthusiast of the Inland Empire Biking Alliance.

“It can get very pricey to maintain bikes,” says Adrian, who enjoys giving back to the cycling community when he is not with his teenage son or working toward his educational goals. “I’ve taught myself to work on them myself. The Bicycle Hubitat here at the SBTC also helps me with bike repairs, so I don’t have to waste money on expensive tools that I’ll only use one time.”

Adopting this alternative mode of transportation definitely has contributed to the betterment of Adrian’s life. He credits biking for bringing some of his youth back into his life and keeping him active and focused. His health has improved, and he even was successfully taken off of high blood pressure medication! “I’m grateful that Omnitrans has been a part of that journey,” he says.

“Now, when drivers on the road cut me off, or yell at me to get out of the way, I always end up catching up to them at a red light and look at them through their window. The look on their faces is pretty funny, as if they are asking themselves – ‘how did he catch up to me so fast!?’” he laughs.

CSUSB student rides Omnitrans to stay active, avoid parking costs

Jose S. of Rialto has been riding Omnitrans and sbX for four years while working toward his degree in Sociology at California State University, San Bernardino. Even when he used to drive a car to class, Jose preferred to leave it at the free Park & Ride lot at Palm & Kendall, and shuttle down to class on sbX, only a five-minute bus ride to campus.

“Doing this helped me save money on a parking permit and, although for some people it may not be expensive, it also saved me time. Finding parking at such a large university can be pretty hard, even with your parking permit. My first year here, finding parking was easy, but now, when I skate by the parking lot, people will ask me if I am leaving so that they can follow me and take my parking spot,” he laughs.

Those student drivers’ hopes and dreams of snatching that parking space and making it to class on time are crushed when Jose tells them that he’s simply riding his skateboard to the sbX platform.

“Because of GoSmart, I don’t have to pay every time I board. All my money usually goes to school, or food, so it’s neat not having to pay. I’m hyped that I have my student ID card to ride Omnitrans wherever I need to go,” he explains.

“The drivers are sociable and friendly. I appreciate that if I start a conversation, they will engage with me. I also like the features such as the online trip planner and NexTrip text message capability to know how long it will be until your bus arrives. It’s almost always precise, never off by more than a minute.”

Jose got in touch with us via Instagram a few weeks back, where he reached out regarding our student internship opportunities. On his page, he showcases action-packed videos of he and his friends skating and skillfully performing tricks at skate parks.

“This is what I love to do. It’s my passion. Almost 10 years ago, my mom bought me a toy skateboard from Wal-Mart and when we visited my mom’s friend in Fresno, her kids with years of experience got me into skateboarding. I took a spare board that was in their garage since mine was slow compared to theirs, and that’s how I got into it,” he shared with us.

Riding Omnitrans isn’t just for school or work – Route 22 also gets Jose to the skate park where he can live out his passion and stay active. Even his friends have joined in on the fun and convenience of riding Omnitrans to the park. Jose says they were surprised by how different riding the bus was from what they thought.

“Route 22 takes me from my house right to the front of Ferguson Skate Park, which is so convenient. Route 14 takes me to the other skate park in Fontana. I would’ve never thought there would be so many bus stops to my destinations besides school,” he says.

Skating to and from the bus stop not only combines his favorite hobby with transportation, but it helps Jose relieve the stress of college life, especially during final exams. “It’s my form of meditation. Even a simple short ride from class to the bus stop can clear my mind,” he explains.

“I just enjoy riding my skateboard to the bus. This probably sounds weird, but I love the feeling of pressing the yellow strip to request a stop because we’re approaching my destination!” he jokes.

Guide to May 2018 Service Changes

Summertime and the living’s easy…Omnitrans is excited about new service enhancements just in time for the best summer ever! All service changes are found in the new Bus Book, effective Monday, May 7 – Sunday, September 2, 2018.

Click here for a Bus Book preview.

Last year, Omnitrans introduced Freeway Express Route 208 connecting Downtown San Bernardino and Yucaipa with limited stops along the way at popular destinations and connection points. With the new service changes, Route 208 is introducing two additional trips in the morning and evening – departing eastbound at 6:18 a.m. /7:02 a.m. westbound; and 5:00 p.m. eastbound/6:10 p.m. westbound.

Additionally, the wildly popular Summer Youth Fare is back this June and July! Students 18 and younger who are off of school for the summer can get out and explore for only $1 each way with proof of age. That means that shopping trips to the mall, movie screenings, outings to the park, lunch and coffee with friends are only $1 this summer!

Below is a list of all routes affected. As always, remember to plan ahead if your route schedule is changing.

Route 2: Arrival and departures adjusted at San Bernardino Transit Center, Saturdays and Sundays.

Route 3: Arrival and departures adjusted at San Bernardino Transit Center, Saturdays and Sundays.

Route 14: Minor runtime adjustments, weekdays only.

Route 15: Minor runtime adjustments, weekdays only.

Route 20: Minor runtime adjustments, weekdays only.

Route 61: Weekday times adjusted to improve connections with Route 14 at the Fontana Transit Center.

Route 66: Runtimes adjusted to weekday and Saturday schedules.

Route 82: Saturday service frequency and runtimes adjusted to 70 minutes to improve reliability and on-time performance.

Route 86: Weekday times adjusted for more transfer opportunities at San Antonio Regional Hospital.

Route 208: Two trips added: 6:18 a.m. eastbound/7:02 a.m. westbound; and 5:00 p.m. eastbound/6:10 p.m. westbound.

Route 215: Time adjustments on all days to improve travel and connections to the San Bernardino Transit Center.

sbX: Runtime adjustments to improve transfers at the Loma Linda Veterans Hospital.

Over at the Chino Transit Center, OmniGo Route 365 and Route 81 bays have swapped places. If it’s your stop, refer to map below for new bus stop locations:

No service holidays: Buses will not be in operation on Monday, May 28th in observance of Memorial Day, as well as on Wednesday, July 4th for Independence Day.

Omnitrans and Women’s Transportation Seminar Host Classroom to Career Day

For many, the first thing that comes to mind when we think of the Girl Scouts will inevitably be “cookies!” However, Girl Scouts does so much more than that, and is laying the groundwork for young girls to develop the courage, confidence, and character to make the world a better place.

Omnitrans had the privilege to contribute to this mission, and partnered with the Girl Scouts of San Gorgonio, the Women’s Transportation Seminar of the Inland Empire (WTS-IE), San Bernardino County Transportation Authority, and Metrolink to host the Classroom to Career event for over 100 girls from throughout San Bernardino County on Tuesday, February 13, 2018 during National Engineers Week.

Omnitrans Marketing Specialist Janice Kuhn explains the importance of our transit center info kiosks to students.

“It is more important now than ever to expose younger girls to careers in STEM (Science, Technology, Education, and Math).  They are thirsty for knowledge about potential careers in transportation and other STEM fields.”  said Lisa Reece, Vice President, HDR and WTS-IE Chapter Advisor.

The day began at the downtown San Bernardino Transit Center where a few of the women of Omnitrans working in various roles ranging from finance and marketing, to route planning and scheduling, to bus maintenance, provided a tour of the facility to the students, which concluded with a Metrolink train ride from the transit center to the nearby Santa Fe Depot.

Once at the depot, the girls learned about the importance of our transportation network and its history by touring the Rail Museum. The group participated in hands-on activities that stimulated their minds to envision what the future of transportation may look like.

Students work on one of their STEM activities, designing their own roads using various materials.

Professional women from various facets of the transportation industry shared their job functions and career paths, inspiring the girls to think about a career that they may also choose to pursue in the future.

“Omnitrans is committed to being a positive and impactful part of the community,” said Omnitrans Marketing Manager Nicole Ramos. “It was great to partner with like organizations to meet the professionals of tomorrow and illustrate the opportunities transit careers offer.”

For photos of the event, click here to view album.

Long-time rider benefits from the SBTC’s newly augmented regional connectivity


Cynthia, 62, of San Bernardino is a long-time rider who has dedicated herself to caring for seniors living with disabilities. She relies on Omnitrans to get to her clients every day – a choice that she feels good about each time her bus zooms by cars stalled in traffic on the freeways.

“I have my driver’s license, but I choose not to drive. I ride the Freeway Express and just watching all the people stuck in traffic – that’s enough for me to not want to drive a car! Riding the bus is much more convenient,” she shares with us while waiting for Route 215 to depart at the San Bernardino Transit Center (SBTC).

“I know a lot of drivers from my years of riding Omnitrans, and the majority have been very nice. They treat us, the passengers, with respect. I’ve never been on a bus where a driver was recklessly driving,” she shares of her experience with Omnitrans drivers. “They know what to say, what not to say, and I appreciate that. You have to admire their patience in working with the public.”

Omnitrans’ express routes and the regional connectivity at the SBTC make mobility easy for Cynthia. Commuting to work is a simple ride on her local route to the SBTC, where she connects to Freeway Express (Route 215 for Riverside or Route 290 for Ontario, her two primary work destinations). Cynthia is also benefitting from the recent Metrolink extension to Downtown San Bernardino, now stopping at the transit center.

“I love the [San Bernardino] Transit Center, and to have the Metrolink trains coming here now – I am loving it! I’m feeling so spoiled!” she gushes. “Now I only catch one bus to the transit center and I can go see my mommy in Los Angeles. It was a really good idea to connect the trains to the transit center. It makes it easier, not just for me, but for other bus riders that I used to see down at the 3rd Street depot. They now can connect from the bus to the Metrolink here at the transit center. It has made travel so much easier for us.”

Cynthia is also a student. On Tuesdays, she attends class at a local adult school in San Bernardino. Riding our traditional fixed route system after work would make her late to class, which is why sbX rapid transit is a great solution for her.

“sbX takes me right to class after work. I got to get to work and school on time, so I love all the fast stuff!” she says about Omnitrans’ express services and sbX.

Although Cynthia has been part of the Omnitrans community for the past 10 years, she wants to purchase a car this year. That won’t keep her from riding, though. Cynthia will only drive to our Park and Ride lot at the SBTC and still take advantage of the benefits of riding public transit.

“I will still ride the bus to go shopping, to the grocery store, to the movies. I’ll take Omni everywhere I need to go.” The Route 215 driver approaches the bus, ready to depart, and an energetic Cynthia takes out her bus pass. “Oh, we got to go now!”

 

 

 

RTA CommuterLink Route 200 Now Connecting at the San Bernardino Transit Center

Daydreaming of a churro, a soft-serve ice cream cone on the Disney California Adventure pier, or a ride on Splash Mountain but traffic plus parking fees are turning you off? We have great news. Starting today, you can ride the bus from the San Bernardino Transit Center (SBTC) as far as “the happiest place on earth” thanks to our transit neighbors, Riverside Transit Agency (RTA)!

The new CommuterLink Route 200 connects the SBTC, Riverside, and the Disneyland Resort in Anaheim with express service approximately every 60 minutes on weekdays from 3:40 a.m.-11:15 p.m. On weekends, the route operates every 60-120 minutes from 6 a.m.-10:45 p.m. And best of all, bus fare for the service is only $3 each way!

Stops along the way to popular destinations include: San Bernardino Transit Center, downtown Riverside, Riverside-Downtown Metrolink Station, Galleria at Tyler, La Sierra Metrolink Station, Village at Orange, Katella/State College (near Angel Stadium and Honda Center), Anaheim Convention Center and Disneyland.

Click to enlarge.

 

San Bernardino area residents can ride several local routes into the San Bernardino Transit Center, including sbX rapid transit, and connect to RTA’s CommuterLink Route 200. To view all Omnitrans routes connecting at the SBTC, click here.

CommuterLink regular day passes are sold at the SBTC for $7 and are good on all RTA bses. Senior/disabled day passes are sold on board th ebus for $5. For more information on RTA and the CommuterLink Route 200, please visit RiversideTransit.com.

Metrolink service extends to the San Bernardino Transit Center on December 18

 

Commuting to and from downtown San Bernardino is about to get easier for you and all transit riders in the region! Beginning Monday, December 18, 2017, Metrolink service will extend to the San Bernardino Transit Center (SBTC), connecting to several Omnitrans local routes, the sbX Green Line, and neighboring transit agencies: Pass Transit, Mountain Transit, Victor Valley Transit Authority (VVTA), and Riverside Transit Agency (RTA) starting January 2018.

Currently, Metrolink services San Bernardino from the Santa Fe Depot. With the completion of the extension project, the Metrolink San Bernardino and Inland Empire-Orange County Lines will now extend service one mile further east to Downtown San Bernardino at the transit center located at 599 W. Rialto Ave. (Arrow, the forthcoming passenger rail service connecting San Bernardino to Redlands, will enhance rail connectivity beyond San Bernardino when it launches in early 2021.)

While Metrolink is its own entity and not operated by Omnitrans, we look forward to enhancing regional transportation through this partnership. As a reminder, your Metrolink one-way ticket is good for one free transfer to an Omnitrans bus departing a Metrolink station, including the SBTC. For the full Metrolink Transfer policy, please click here.

You can join us and the San Bernardino County Transportation Authority (SBTCA) in celebrating the completion of this project on Tuesday, December 5 at 2:00 p.m. The event will take place in the new Park & Ride lot south of the San Bernardino Transit Center and feature raffles, food, live performances, community resources, and a showcase of Metrolink’s new clean diesel locomotive!

To begin planning your travel, refer to the Metrolink schedule and timetable. For more information on Metrolink service, visit metrolinktrains.com.