Tag Archives: san bernardino transit center

Why do you ride Rt. 290 Freeway Express?

Passengers board Route 290 Freeway Express

Are you a Route 290 Freeway Express rider? We’d love to talk to you about your commuting experience!

One of our Omnitrans team members will be doing  a ride-along Thursday, February 4th to interview some of our regular passengers for a blog article. We look forward to hearing your stories.

The ride-along will start at 7:02 a.m. from the San Bernardino Transit Center and will make the return trip at 8:36 from the Montclair Transit Center. See you then!

Juno Carlson

Omnitrans listening session & survey at SBTC


Do you have a great service idea? Omnitrans Planners and Schedulers want your feedback!

We will be at the San Bernardino Transit Center on Monday, February 1st from 7:00 a.m. to 5:30 p.m. to listen to your suggestions.

We will also have a SBTC survey with a chance to win a 31-day pass! See you there!

San Bernardino Associated Governments- San Bernardino Transit Center

January Bus Book and Guide to Service Changes

Omnitrans January 2015 Bus Book

Bus Book and service changes go into effect on January 4, 2015.

Routes 1 and 325: Runtime adjustments made to all times, all days.

Routes 2: Minor time adjustments to weekday and Saturday schedules.

Routes 5, 8, 10, 15, 19, 80, 85, 86 and 290: Minor time adjustment to weekday schedules

Route 81: Weekday schedule adjusted to 30 min. for peak times.

Route 82: End of the line schedule has been changed for all days.

Route 83: Time point added to Euclid and Philadephia.

Route 215: Minor time adjustment to Saturday schedule.

SBTC:  See bus line-up information below.


New Bus Line-up at San Bernardino Transit Center

As part of our ongoing efforts to improve operations at the San Bernardino Transit Center (SBTC) and to make transferring to routes even easier, we will be making some changes to locations where buses will park. These changes are based on feedback received from passengers and Operators.

Some of our busier routes with higher trip frequencies and transfers, such as Routes 15WB, 3, 4 and 14 will be moved closer to the Transit Center lobby. Routes 3, 4 and 14 directional stops will be side by side.

This will make transfers easier, and give passengers improved access to the customer service counter, indoor waiting area, bus arrival signs and rest rooms.

Crosswalk_1_n11_icon_b152_2a [Converted]Click the  bus line-up map below to enlarge. Be sure to also pay attention to the crosswalk icon that indicates safe walking areas within the transit center.


Buy a 31-Day bus pass & get a 7-Day pass free!

Get a free 7-day bus pass this holiday season from Omnitrans

Treat yourself or a friend this holiday season with a special offer available exclusively from the Omnitrans on-line store and the San Bernardino Transit Center!

Beginning December 21st, purchase a 31-day pass from our online store or from the San Bernardino Transit Center and receive a free 7-Day pass. This offer ends December 24th at 11:00 a.m.

  • Your free pass will be included with your shipment. It will not appear in the shopping cart at time of purchase.
  • Offer is limited to one free 7-Day passes per person, and two per household.
  • Your free pass will be same category as the 31-day pass you order. (Senior/Disabled. Veteran, Youth, etc.)
  • Offer is only available from our online store at omnitrans.org or from the San Bernardino Transit Center at 599 West Rialto Street in San Bernardino.
  • Click  here to place your order from the Omnitrans online store



Student rides Omnitrans to pursue her dream

Student at the San Bernardino Transit Center

Twenty-one year old Darlene is a long-time Omnitrans rider attending her first semester at Valley College, where she studies criminal justice.

“I’d like to be a probation officer for juveniles,” she explains with a smile. “It’s something I’ve always wanted to do. Because they’re young, you have a chance to help them turn their lives around. Growing up, I’ve seen friends go through this. They tell me they basically check in and go on their way. The probation officer is always on them, but there’s no attempt to gain their trust and get them to open up. There’s no heart-to-heart relationship where they can talk to them about whatever’s going on. There are reasons why people are the way they are, why they’re at where they’re at. If you can dig down deep enough to get to that, you have a chance to help them change.”

Darlene has also thought about going into social work because of her own life history.

“I was raised by my grandmother until I was 5, and she couldn’t do it anymore. My aunt and uncle adopted me and took me in. They also adopted several of my cousins. Whenever a family member faced hard times and couldn’t take care of the kids, they would take them in. There were about eight of us all together. We were all cousins, but we became brothers and sisters.  And our aunt and uncle are now our mom and dad. The experience has made such a huge difference in my life, that I think I  might like to help place other children in homes.”

Darlene’s adoptive dad is a construction supervisor for San Bernardino County and a pastor at a local church, and her adoptive mom is a stay-at-home mom. They were very loving parents, but they also held the kids to strict rules.

“They raised us to have goals in life,” Darlene explains. “I see a lot of parents who just let their kids do whatever they want. Our dad was strict. We weren’t allowed to have a phone or date until we were eighteen.

Student at the customer service window at the San Bernardino Transit Center

“It was so strict but it gave us a good foundation and taught us to be responsible. Even with money. When we started working, our parents had us contribute towards rent.  I would pay $50 to my mom and $50 to my dad and $100 into savings.  It taught us how to portion our money and put aside a savings. My sisters and brothers were able to get cars because of their savings. It’s funny because they didn’t even realize how much money they had. They got so used to putting aside money that six months later they were surprised to find that they had actually saved enough to buy a car.

“My dad didn’t allow us to get jobs until we were 18. He believes that you can’t really focus on school and work a job at the same time. At seventeen we were begging him to let us get a job so we could have spending money, but he said no. He said, ‘I‘ll get you whatever you need or really want. But I want you to concentrate on school until you graduate.’ So that’s what we did.”

Darlene says simply, “They raised us to learn everything, so that when we went out on our own we would be prepared to be successful and not struggle.”

She is now 21 and living in San Bernardino with her birth father while she attends community college. As a Valley College student, Darlene takes advantage of the Omnitrans Go Smart program which allows her to ride free with her college ID.

“I chose Valley College because it’s the closest one to me. When I registered, the lady who gave me my ID told me it was a bus pass as well, which makes it pretty convenient to get around. Mostly I’m traveling between home and school, but I also take the Freeway Express to visit my mom and dad in Montclair.  I like it a lot. It’s really fast and only takes about 30 minutes to get there. I used to have to take Route 15 then 16, but this one goes straight through. I like the free Wi-Fi too!”

Darlene adds, “I also love the new San Bernardino Transit Center. It’s so much better than 4th Street, and I can use the bathroom or get a drink of water. I’m here practically all the time. My dad drives, but if I can get a free ride, I might as well. Especially since the stop is so close to my house. I would like to have a car eventually but it’s really expensive. You pay a lot for insurance and upkeep. For now I’m fine with riding the bus.”

– Juno Kughler Carlson

Contest winner talks about the SBTC, San Manuel & her mission to make a difference for animals

Elizabeth Anguiano

We recently sat down with our #mySBTC photo contest winner, 22-year-old Fontana resident Liz Anguiano, to talk with her about her photo and find out what she thinks of the new San Bernardino Transit Center.

“Can you believe it was actually my mom who pushed me to enter the contest?” Liz asks, smiling.

casino“My mom and I go to San Manuel Casino maybe once a month, whenever my dad can drive us. So we were both pretty excited when we found out that Omnitrans had made a route closer to the casino. We decided to give it a try, and took the bus to the new San Bernardino Transit Center that had just opened.”

Visiting The San Bernardino Transit Center

Liz and her mom were completely surprised at how nice the transit center was and the amenities it offered riders.

“I used to go to the 4th Street Transit Center when I was a student at San Bernardino Valley College. I took the bus there pretty early in the morning, and I always felt a little nervous. There were a lot of people there that were really rowdy. I could tell it was hard sometimes for the bus drivers who had to deal with it.

“I love the fact that the new transit center has so much security—you can see the security guards bicycling around area. It makes me feel very safe to be there.

San Bernardino Transit Center Security Officer with law enforcement grade bicycle

San Bernardino Transit Center Security Officers utilize law enforcement grade bicycles as part of their patrols.

“Being able to see the departures and arrivals on the screens in the lobby is great because it lets me know if I have time to go to the restroom or get a drink from the fountain. Of course, being inside with the air conditioning is my favorite part—I don’t like the heat.

“My mom thought it was everything was really, really nice. She loved the fact that there were restrooms and that they were so clean. At 4th Street, you’d have to find a store somewhere with a restroom you could use.

Omnitrans passenger with bus book

“Also the people at the customer service window are wonderful. We were a little confused about how to get to the casino, so we had to ask for help. The girl there was really nice. She told us which route we needed, gave us a bus book and made sure we knew where to get off and everything. So we got there easily with no problem.”

While Liz and her mom were talking to the customer service rep, they spotted a contest poster inviting riders to Instagram photos of the San Bernardino Transit Center for a chance to win a $100 shopping spree and a 31-day bus pass. Liz’s mom urged her to enter.

“I didn’t think I’d win,” Liz says. “I took that photo seconds before I stood up to catch the bus.

Liz Anguiano won a $100 shopping spree and a 31-day bus pass when her photo of the San Bernardino Transit Center earned the most votes on social media

Liz Anguiano won a $100 shopping spree and a 31-day bus pass when her photo of the San Bernardino Transit Center garnered the most votes on social media.

“Our trip to the casino was really fun! I won around $40 and paid for a buffet for my mom and me. Now that the bus actually goes there, we’ll be going to San Manuel a lot more often.  Route 1 is the lucky bus for us!” Liz laughs.

Growing Up With Omnitrans

“It’s funny. I’ve been riding Omnitrans for as long as I can remember,” Liz told us. “We’re a two car family, but the cars are always in use because our family works different schedules. I have two older sisters, so we all have something going on pretty much all the time.

“When I was younger, my mom and I used to take it to the Fontana Swap Meet. I started riding even more when I was in high school. For a time we lived in another city, so I would take it from A.B. Miller to Rancho. It was just for a couple of months before the school year ended. After graduation, I started riding it to work and to volunteer at the Upland Animal Shelter.”

Giving Back Through Volunteer Work

Liz tells us that volunteering is important to her and that she likes being able to make a difference for the animals at the shelter.

“I started off by walking dogs and trying to socialize animals. I try to get the dogs adopted. It’s hard because the shelter recently had its budget cut, and we’re trying to find ways to raise funds. To help, I set up @UplandAnimals on Twitter and am trying to get more followers for them. I post information about upcoming events, our new thrift store, and some of the animals who need homes.

“Sometimes I post pictures on my Instagram, and I’ve posted a couple of videos to YouTube and Facebook. Since I’m new at it, they’re not that great yet. But I’m working on it.”

A Look Ahead

“I just got a new job,” Liz continues, “Which I’m very happy about. I’ll be working the night shift at Target. I start really late at night, so my dad will take me to work. I’ll get off around 4 or 5 in the morning, which is when the first buses start running, so I’ll take Omnitrans home.

“Actually I’ve encouraged other friends to ride Omnitrans too. A lot of times they worry that it’s too hard.  How do you find the bus times and know what bus goes where? I tell them that it’s really easy and help show them which buses to take. I know my regular routes so well I never need a bus book or anything like that. But if I need to get to someplace I don’t normally go, I’ll just go to the website and look it up. I also use the Omnitrans app a lot. It’s actually pretty reliable for me.”

“What’s my long term goal?” Liz thinks for a moment, smiles and shrugs. “I want to keep working and volunteering and riding the bus.”

– Juno Kughler Carlson

omnitrans bus in fontana

Trip planning tool offers travel assistance to vets

vetlinkThere are about a quarter of a million veterans in the Inland Empire, many in need of transportation services to acquire the resources they need to live their lives to the fullest. The 211 Vetlink Trip Planner is a web-based tool that conveniently assists veterans, service members and their families in finding and learning about available transportation services and programs within San Bernardino and Riverside Counties. This tool can be accessed through personal computer, tablet or mobile device, making it easy to make trip plans.

On Tuesday, November 10, 2015, the Inland Empire United Way and San Bernardino County 211 will host a launch ceremony for the 211 VetLink Trip Planner. The event will be held from 10:30-11:30 at the San Bernardino Transit Center at 599 West Rialto Avenue in San Bernardino. The transit center is served by Omnitrans Routes 8, 15, the sbX Green Line, and Route 290 Freeway Express. Enjoy a brief ceremony, a tour of the new transit center, refreshments, and vendors.

Osvaldo Maysonet flag

Osvaldo Maysonet, Access & Mobility Coordinator at Inland Empire United Way

Parking is available at the northeast corner of Rialto Avenue and F Street and at Carousel Mall. Attendees are encouraged to take public transit to the event. The location is served by Omnitrans Routes 2, 15, and the sbX Green Line. Routing information can be found at www.211vetlink.org or by calling toll-free

Event questions? Please contact:
Osvaldo Maysonet, Access & Mobility Coordinator at Inland Empire United Way,
at omaysonet@ieuw.org.

Win a $100 shopping spree in our Instagram photo contest!


Omnitrans is celebrating the opening of the new San Bernardino Transit Center with an Instagram photo contest.

The winner will receive a $100 Inland Center Mall
Shopping Spree and a 31-day bus pass!
 To enter, simply follow these instructions:
  • Follow @Omnitrans on Instagram
  • Instagram a photo taken at the San Bernardino Transit Center and tag it with #mySBTC and @Omnitrans
  • Share your photo on our contest page

You will automatically be entered to win, and your Instagram photo will be displayed in the contest gallery! Entries will be accepted through October 6, 2015.   Click here for rules and contest page!

Overheard during service change week

Passengers board Route 290 Freeway Express

Passengers board Route 290 Freeway Express

Route 290 Freeway Express:

“Nice switchover to the new schedule and new transit center–thanks! I took the first run of #290 from Montclair. The #290 driver drove so smoothly that I had to look up to remember that I was on the freeway. Thank you also for having a customer service representative or manager at Montclair for the start of the #290–it was really reassuring since the bus stop sign only went up recently, it was dark, and there were few people around. You run a good operation, and I’m grateful.”

“Omnitrans is saving my life. I work in LA. By taking Route 290 and Foothill Transit, I’ll be saving almost $200 per month commuting by bus vs. riding the Metrolink!”

“I rode Route 290, and it was nice. Fifteen minutes flat from TC to my door. Same time as driving, light years ahead of Route 1. 10/10, would ride again.”


First buses of the morning arrive at the San Bernardino Transit Center

The San Bernardino Transit Center:

“It’s been so hot this week, and you know a lot of the stops don’t have places to sit or shade you can stand in. It’s hard, especially when you have kids with you. Here we can sit inside and be cool. The water fountains help too. We’ve already filled up our water bottles again for the ride home.”

Dad and son enjoy ice cream sandwiches while waiting for their bus to arrive at the SBTC

Dad and son enjoy ice cream sandwiches while waiting for their bus to arrive at the SBTC

“I really like the new transit center–what a huge difference from 4th and F! It’s nice to have something like this in San Bernardino. I hope people don’t ruin it.”

Mom and boys wait for their bus at San Bernardino Transit Center

Mom and boys wait for their bus at San Bernardino Transit Center

“It’s almost more like an airport than a transit center. I like that the arrivals are displayed on screens so you can see when your bus is coming. There seens to be pretty good security here too–I saw a guy in a security vest biking around outside. I wish all the transit center were like this.”


Fixed Route Buses:

“Route 85…one of the many new routes and I love it. As a reminder, you can ride Route 85 and stay out of the heat if you need to catch Route 66. I saw a mother and her young daughter do this today and get off at Elm Ave and Foothill Blvd. Way to go Omnitrans!”

“I enjoyed being an ambassador today. Yesterday I had a lady mad as could be about the change to Route 80 and having to pay two fares. No matter what I said she was just mad.  Today that same lady today came up and thanked me. She was able to get home 20 minutes earlier even though she had to take a second bus. She also looked into my suggestion about purchasing a 31-day pass and found it  saved her money over how she was traveling before the change.”

Family waits for their bus at the San Bernardino Transit Center

Family waits for their bus at the San Bernardino Transit Center

Preparing for service change week

omnitrans september 2015 serivice changes

Service Changes start Tuesday, September 8th

If your normal route is one of those affected by the service changes, plan your trip in advance and allow yourself extra time to arrive at your destination.

For more information on routes and schedules, visit www.omnitrans.org to view the September Bus Book, Guide to Service Changes and other helpful links. Bus Books are also currently available on buses and at pass outlets.

For quick access to NexTrip, Bus Book, Rider Alerts, special promotions, Omnitrans news and social media sites, download the Omnitrans App from the Apple App Store or Google Play.

NexTrip Accuracy

Because NexTrip bus arrival prediction information is based on performance history, it will take several days for it to adjust to the service changes.

Omnitrans Ambassadors

Omnitrans Ambassadors will be on hand on September 8th and 9th from 5:30-9:00 a.m. and 3:00 – 6:00 p.m. at the locations listed below to assist passengers with service change questions. Ambassadors will be wearing orange safety vests to help you identify them.

• San Bernardino Transit Center
• Chaffey Transit Center
• Ontario Transit Center
• Montclair Transit Center
• Ontario Mills
• Chino Transit Center

New Route 290 Freeway Express

• Passengers can ride the new Route 290 Freeway Express service for free Tuesday, September 8th through Friday, September 11th. No coupon needed.

• Both Freeway Express Routes 215 and 290 will have free WiFi on board for your smart devices.

• Freeway Express Routes 215 and 290 cost the same and accept the same bus passes as regular Omnitrans bus routes.

• The closest park and ride lot to the San Bernardino Transit Center is located at the sbX Civic Center Station (City Hall Building Structure).

San Bernardino Transit Center Activities

Tuesday, Sept. 8
Drawstring Bag Giveaway
10 a.m. – 2 p.m. or while supplies last

Wednesday, Sept. 9
Omnitrans Beanbag Game and Water Giveaway
11 a.m. – 1 p.m.

Thursday, Sept. 10
San Bernardino Teen Music Workshop Concert
4 – 6 p.m.

Friday, Sept. 11
Ice Cream Sandwich Giveaway
11 a.m. – 1 p.m. or while supplies last