Tag Archives: san bernardino transit center

Celebrating the San Bernardino Transit Center’s 1st Anniversary


It seems like it was only yesterday that the SBTC opened its doors for the first time. Now we’re gearing up for its one year anniversary and we want you to help us celebrate!

Join us on Saturday, September 10th at the SBTC for a fun Community Day of music, giveaways, food and the special “Green Scenes” Sidewalk Chalk Contest. If you’ve got a vision in mind that fits with our environmental theme, come on down and show off your chalk art skills. $250, $100, and $50 Visa gift cards will be awarded to our first, second, and third place winners in the adult contest. All kids 13 and under receive a prize just for entering!

To enter the contest, please use our easy registration form to sign-up today! More details on the contest and its rules can be found on our Rules page. The contest is open to the first 30 entrants, so don’t delay!

The celebration begins at 8:30 a.m., and the contest will be from 9 – 11 a.m. At noon, the Green Scenes chalk art contest winners will be announced! There will be refreshments, and live music entertainment will be provided by San Bernardino Teen Music Workshop. In addition, all attendees will receive a free refillable water bottle to take home along with other giveaways. We hope to see you and your family there to celebrate the SBTC’s 1st anniversary!

The San Bernardino Transit Center is located at 599 W Rialto Ave, San Bernardino, CA 92410.

Omni Team Effort Reunites Missing Man with Family

Sixteen-year veteran Omnitrans Coach Operator (CO) Derman Redman was taking break one recent day at the San Bernardino Transit Center, and stopped to catch up with fellow CO Urbanita Ramon. She mentioned a flyer that she’d seen, asking for help finding a missing local man with developmental disabilities. He’d been away from home for two weeks.

“It lay heavy on my heart,” said Urbanita. “My brother is physically and mentally disabled, and I feel a kinship to people who live with disabilities. That’s what made me share the information with my fellow drivers – I even posted it online to help get the word out.”

The story also captured Derman’s attention, and he asked what the man looked like so that he could keep an eye out for him. Urbanita’s description sounded familiar; when she showed Derman the photo from the missing person flier, he couldn’t believe it.

“I know that guy!” said Derman. He recognized Roger, a regular passenger from his days driving Route 10. “But two weeks, wow. That’s a long time. Who knows what could have happened by now?”

                                               Derman Redman

Derman went on his way, but the story stayed with him all day, through his shift, and that night at home. Roger rode Derman’s bus for almost 10 years, and they had developed a good rapport.

“He was always friendly and nice,” Derman remembered. “Very quiet, but he would give you the shirt off of his back if you asked him.”

At work on his route the next morning, Derman pulled up to a stop and opened the doors as usual. There was a man waiting who looked a bit the worse for wear – his socks were muddy, and his hair was long and unkempt. But Derman thought he recognized him. He did a double take. Yes, he was pretty sure – the man was Roger!

“To be honest, the thought crossed my mind, ‘Did I summon this guy?’” Derman said. “I couldn’t move at first. Then I went up to him and asked, ‘Roger, is that you?’”   

Roger simply said, “Yes,” as if all was normal.

“Are you lost?”

“No.” Very firm.

“Are you sure you’re not lost?”

“Yes, I’m sure.”

“When was the last time you went home?”

“I don’t know.”

“Are you sure you’re not lost?”

“I’m trying to get home right now,” Roger said. But Derman realized that he was at the wrong bus stop.

At that point, Derman decided to take action. Asking his bus full of passengers to “please wait, I’ll be right back,” Derman told Roger to “sit tight, and don’t move.”  Trusting Derman, Roger stayed put. Derman ran as fast as he could into the transit center, to find Supervisor Ricky Williams. He burst into the break room, out of breath, shouting “Ricky, I found that guy! The missing guy!”

Running back out to his stop to check on Roger and his passengers, Derman saw the missing person flyer on Roger hanging from the fence.

“I kept looking at the flyer and at the man. Could it really be him? And it was,” said a relieved Derman.

Ricky contacted Roger’s caregiver, Brigette Flowers, who drove all the way from Riverside to pick him up. She and her husband had been out looking for Roger every night for 12 days. He now is reunited with his family and recovering well from his ordeal.

“We got lots of calls during that time from people who said they saw Roger, but we never could pin him down,” Brigette said. “It’s drivers like Derman who see people like Roger every day, and care about them.”

Brigette isn’t Derman’s only fan. When he arrived home that night, he told his family about what had happened during his eventful day. “Daddy, you’re like a hero!” his daughter said.

“No, we just do a lot of things out there,” said Derman, trying to play down his role. But she wasn’t having it. “No, Daddy, anything could have happened to that man. You did a good thing.”

Why do you ride Rt. 290 Freeway Express?

Passengers board Route 290 Freeway Express

Are you a Route 290 Freeway Express rider? We’d love to talk to you about your commuting experience!

One of our Omnitrans team members will be doing  a ride-along Thursday, February 4th to interview some of our regular passengers for a blog article. We look forward to hearing your stories.

The ride-along will start at 7:02 a.m. from the San Bernardino Transit Center and will make the return trip at 8:36 from the Montclair Transit Center. See you then!

Juno Carlson
juno.carlson@omnitrans.org

Omnitrans listening session & survey at SBTC

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Do you have a great service idea? Omnitrans Planners and Schedulers want your feedback!

We will be at the San Bernardino Transit Center on Monday, February 1st from 7:00 a.m. to 5:30 p.m. to listen to your suggestions.

We will also have a SBTC survey with a chance to win a 31-day pass! See you there!

San Bernardino Associated Governments- San Bernardino Transit Center

January Bus Book and Guide to Service Changes

Omnitrans January 2015 Bus Book

Bus Book and service changes go into effect on January 4, 2015.

Routes 1 and 325: Runtime adjustments made to all times, all days.

Routes 2: Minor time adjustments to weekday and Saturday schedules.

Routes 5, 8, 10, 15, 19, 80, 85, 86 and 290: Minor time adjustment to weekday schedules

Route 81: Weekday schedule adjusted to 30 min. for peak times.

Route 82: End of the line schedule has been changed for all days.

Route 83: Time point added to Euclid and Philadephia.

Route 215: Minor time adjustment to Saturday schedule.

SBTC:  See bus line-up information below.

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New Bus Line-up at San Bernardino Transit Center

As part of our ongoing efforts to improve operations at the San Bernardino Transit Center (SBTC) and to make transferring to routes even easier, we will be making some changes to locations where buses will park. These changes are based on feedback received from passengers and Operators.

Some of our busier routes with higher trip frequencies and transfers, such as Routes 15WB, 3, 4 and 14 will be moved closer to the Transit Center lobby. Routes 3, 4 and 14 directional stops will be side by side.

This will make transfers easier, and give passengers improved access to the customer service counter, indoor waiting area, bus arrival signs and rest rooms.

Crosswalk_1_n11_icon_b152_2a [Converted]Click the  bus line-up map below to enlarge. Be sure to also pay attention to the crosswalk icon that indicates safe walking areas within the transit center.

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Buy a 31-Day bus pass & get a 7-Day pass free!

Get a free 7-day bus pass this holiday season from Omnitrans

Treat yourself or a friend this holiday season with a special offer available exclusively from the Omnitrans on-line store and the San Bernardino Transit Center!

Beginning December 21st, purchase a 31-day pass from our online store or from the San Bernardino Transit Center and receive a free 7-Day pass. This offer ends December 24th at 11:00 a.m.

  • Your free pass will be included with your shipment. It will not appear in the shopping cart at time of purchase.
  • Offer is limited to one free 7-Day passes per person, and two per household.
  • Your free pass will be same category as the 31-day pass you order. (Senior/Disabled. Veteran, Youth, etc.)
  • Offer is only available from our online store at omnitrans.org or from the San Bernardino Transit Center at 599 West Rialto Street in San Bernardino.
  • OFFER DOES NOT APPLY TO PASSES BY MAIL OR TO OUTLET PURCHASES
  • Click  here to place your order from the Omnitrans online store

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Student rides Omnitrans to pursue her dream

Student at the San Bernardino Transit Center

Twenty-one year old Darlene is a long-time Omnitrans rider attending her first semester at Valley College, where she studies criminal justice.

“I’d like to be a probation officer for juveniles,” she explains with a smile. “It’s something I’ve always wanted to do. Because they’re young, you have a chance to help them turn their lives around. Growing up, I’ve seen friends go through this. They tell me they basically check in and go on their way. The probation officer is always on them, but there’s no attempt to gain their trust and get them to open up. There’s no heart-to-heart relationship where they can talk to them about whatever’s going on. There are reasons why people are the way they are, why they’re at where they’re at. If you can dig down deep enough to get to that, you have a chance to help them change.”

Darlene has also thought about going into social work because of her own life history.

“I was raised by my grandmother until I was 5, and she couldn’t do it anymore. My aunt and uncle adopted me and took me in. They also adopted several of my cousins. Whenever a family member faced hard times and couldn’t take care of the kids, they would take them in. There were about eight of us all together. We were all cousins, but we became brothers and sisters.  And our aunt and uncle are now our mom and dad. The experience has made such a huge difference in my life, that I think I  might like to help place other children in homes.”

Darlene’s adoptive dad is a construction supervisor for San Bernardino County and a pastor at a local church, and her adoptive mom is a stay-at-home mom. They were very loving parents, but they also held the kids to strict rules.

“They raised us to have goals in life,” Darlene explains. “I see a lot of parents who just let their kids do whatever they want. Our dad was strict. We weren’t allowed to have a phone or date until we were eighteen.

Student at the customer service window at the San Bernardino Transit Center

“It was so strict but it gave us a good foundation and taught us to be responsible. Even with money. When we started working, our parents had us contribute towards rent.  I would pay $50 to my mom and $50 to my dad and $100 into savings.  It taught us how to portion our money and put aside a savings. My sisters and brothers were able to get cars because of their savings. It’s funny because they didn’t even realize how much money they had. They got so used to putting aside money that six months later they were surprised to find that they had actually saved enough to buy a car.

“My dad didn’t allow us to get jobs until we were 18. He believes that you can’t really focus on school and work a job at the same time. At seventeen we were begging him to let us get a job so we could have spending money, but he said no. He said, ‘I‘ll get you whatever you need or really want. But I want you to concentrate on school until you graduate.’ So that’s what we did.”

Darlene says simply, “They raised us to learn everything, so that when we went out on our own we would be prepared to be successful and not struggle.”

She is now 21 and living in San Bernardino with her birth father while she attends community college. As a Valley College student, Darlene takes advantage of the Omnitrans Go Smart program which allows her to ride free with her college ID.

“I chose Valley College because it’s the closest one to me. When I registered, the lady who gave me my ID told me it was a bus pass as well, which makes it pretty convenient to get around. Mostly I’m traveling between home and school, but I also take the Freeway Express to visit my mom and dad in Montclair.  I like it a lot. It’s really fast and only takes about 30 minutes to get there. I used to have to take Route 15 then 16, but this one goes straight through. I like the free Wi-Fi too!”

Darlene adds, “I also love the new San Bernardino Transit Center. It’s so much better than 4th Street, and I can use the bathroom or get a drink of water. I’m here practically all the time. My dad drives, but if I can get a free ride, I might as well. Especially since the stop is so close to my house. I would like to have a car eventually but it’s really expensive. You pay a lot for insurance and upkeep. For now I’m fine with riding the bus.”

– Juno Kughler Carlson
juno.carlson@omnitrans.org