Tag Archives: sbx ambassadors

sbX rapid transit gearing up for week 2

omnitrans sbX passengers, photographer Juno Kughler Carlson

Thanks to everyone who came out this week to try out the new sbX Green Line. We had a chance to chat with many of our Omnitrans regulars and had the opportunity to visit with a few new faces as well!

sbx passengers, photographer Juno Kughler Carlson

It’s been an exciting first week.  We are still working through some of the timing and technical issues that we had anticipated with launch of service. Everything is being monitored closely, and each day it’s getting a little better. Our coach operators have been doing their best to keep things rolling on schedule. We appreciate your understanding as we work out the kinks and get a little history under our belts.

sbx passengers, photographer Juno Kughler Carlson

Beginning Monday, sbX will begin accepting fares. The cost to ride is the same as for our regular Omnitrans routes, and the same passes will be accepted. Passengers now have the option of purchasing passes at one of the ticket vending machines conveniently located at any sbX station using a credit or debit card.

sbx passengers, photographer Juno Kughler Carlson

Our friendly sbX ambassadors will continue to be available for one more week to answer questions and guide you through the new service. Monday and Tuesday they will be at the stations during peak service hours (6:00-9:00 a.m.; 2:00-6:00 p.m. NB, 3:00-6:00 SB). On Wednesday, Thursday and Friday they will be on board the buses. They’ll be easy to spot—look for people wearing yellow safety vests and sbX ambassador pins.

sbx passengers, photographer Juno Kughler Carlson

Do you have the Omnitrans app on your phone? If you do, you can pull up our sbX page, bus book and NexTrip real-time bus arrival information. sbX is listed as route 202 in NexTrip. Please remember that NexTrip is a prediction based technology. By knowing where a bus is on the route, it can predict its time of arrival at the next stop. Because we only have a few days history with sbX, times may be slightly off for now. Accuracy will improve once we have another week’s worth of data to support it.

sbx passengers, photographer Juno Kughler Carlson

As a reminder, we do offer free Wi-Fi on board. You can also take advantage of the power outlets above the seats to charge your smart devices. Interior bike racks are available for cyclists.

sbx passengers, photographer Juno Kughler Carlson

Thanks to everyone who allowed us to take their photo. We’ve had a lot fun talking with you and getting your feedback on sbX. We look forward to serving you again on Inland Southern California’s first bus rapid transit service.

sbx passengers, photographer Juno Kughler Carlson

photos by Juno Kughler Carlson
juno.carlson@omnitrans.org

Hop aboard sbX! Free rides April 28 – May 2

Omnitrans New sbX Service Starts April 28

It’s finally here! Our new sbX rapid transit service starts on Monday, and you can ride FREE  between April 28th and May 2nd. Ambassadors will be on hand at every station to answer questions and guide you along the way. It’s a fast, fun, first class transit experience you will love.

Hours of Operation:

  • Hours of Operation:  Monday thru Friday from 6:00 a.m. to 8:45 p.m.
  • Service runs every 10 minutes during peak hours, (6:00-9:00 a.m.; 2:00-6:00 p.m. NB, 3:00-6:00 SB)
  • Service runs every 15 minutes during non-peak hours, (9:00 a.m. – 3:00 p.m.; 6:00 – 8:30 p.m.

sbX Fares and Payment Options

  • sbX fares are the same as for Omnitrans fixed routes.
  • To speed up boarding, passengers are encouraged to buy a pass in advance at a pass outlet or at a ticket vending machine at the sbX stations. Ticket vending machines accept credit or debit card payments only.
  • Cash customers should board at the door closest to the front and pay the exact amount at the fare box by the driver.
  • Prepaid passes can be activated and swiped at fare validators located at all doors. Be prepared to show proof of payment while on board.

Vehicle Amenities:

  • Spacious interiors: enhanced seating for 38  plus 65 standee capacity
  • Each vehicle can accommodate two wheelchairs or mobility devices, including one new rear-facing, self-securement position.
  • On-board Wi-Fi and convenient power outlets make it easy to surf the web or charge your smart device.
  • Bikes roll directly on board to secure safely and easily in one of our 4 convenient interior bike racks.
  • Passengers know exactly when and where to get on or off with our visual and audible stop announcements.

sbX Station Features

  • Platform-level boarding allows easy entry and exit.
  • Ticket vending machines enable riders to purchase passes using a credit or debit card.
  • Digital signs display arrival times
  • Closed circuit cameras monitor platform security 24/7.
  • Inspired art designs capture the culture and heritage of the communities served
  • Canopies and wind screens offer protection from wind, sun and rain