Tag Archives: sbx brt

What riders are saying about Omnitrans

“After buying a car, I realized that I would be saving roughly 60 dollars a month if I continued to take the bus to and from work. That means I’m saving 720 dollars a year. Oh yeah. I’ve come to enjoy my daily commute. Thanks Omnitrans!” – Ruben S.

“I love sbX because you have free wifi and we can charge our phones. That’s the coolest part. Keep the good job going.” – Moises F.

“I use Omnitrans for doctor appointments or just going to the movies. It is cheaper than running my car. You have always been there for me. I’ve used the bus service for over 25 years. Nice to relax and let Omni do the driving.” – Michelle E.

“It’s fast and there’s more room on the sbX bus. Especially when I go food shopping. I can find room for my basket and backpack that I fill with food once a month. I love the power outlets to charge cell phones. It makes riding the bus a lot less stressful.”  – Ronnie R.

“Friendly drivers, awesome experience, cheap way to get around when you don’t have a car. People are friendly. On the bus you make new friends with bus drivers and other people.  I love Omnitrans.” – Alicia S.

“I like Omnitrans because it gets me where I need to go, and I get a nap in on the way. It’s a blessing when you have no car.” –  Gorgoni J.

“Makes getting to work a snap and saves a ton on gas and insurance. Why have a car that you barely use when you can catch the bus, especially that awesome new SBX.” – Christian G.

“The Sbx is a great way to travel. It can literally be faster than driving a car due to the dedicated lanes. Not only am I saving some time, but I get to meet great people on the bus and reduce my eco footprint.” – Kimberly G.

“I love Omnitrans because I can go to CSUSB without the hassle of paying for parking, paying for gas, or looking for a parking space every time I have class. And the stop is right outside my house!!  I love it!!” – Cindy P.

 

E St. voted Best Urban Street Transformation

This month, San Bernardino’s E Street was voted “Best Urban Street Transformation of 2014″ on StreestsBlog USA. It was one of five streets nominated in the national Streetsie award competition and garnered an overwhelming 48% of the vote.

There is a lot to be proud of: dedicated bus lanes, beautiful landscaping, and sbX BRT stations with original art whose themes share the rich histories of our local communities. Ongoing events like the weekly Downtown San Bernardino Farmshare and Market and the monthly Third Thursday Food Fest (located by the E Street Civic Center Station) feature local farmers, vendors and food trucks to attract the city’s lunch crowd.

E Street has not simply molded the landscape of our city. It has created a renewed sense of civic pride as evidenced by the grass roots efforts of residents who rallied the community to vote in a show of support.

This New Year’s Eve, we are proud to celebrate the transformation of E Street and look forward to continued positive changes in 2015.

 

Zimbabwean student talks transit & sbX

Hunts Station photo by Juno Kughler Carlson

Cal State student Simbarashe Peresch at the sbX Hunts Lane station

Grand Terrace resident Simbarashe Peresch has been riding Omnitrans and sbX since he first arrived here from Zimbabwe on September 17th. He is currently enrolled at Cal State University San Bernardino where he is majoring in biology. Thanks to the Go Smart program, Simbarashe is able to get unlimited bus rides using his student ID. We caught up with him at the Hunts Lane station and asked what he thought about the sbX rapid transit line.

He told us he liked how quickly sbX gets him to campus. He was also impressed by the roominess, air conditioning and onboard Wi-Fi.

“It’s very different from Zimbabwe,” Simbarashe explains with a broad smile. “where I come from, we have much smaller buses that only hold about 15 people.  And it costs only 50 cents to ride!”

“Also I’ve noticed here that there is not that much of a distinction between cities,” he continues. “You can pass from Redlands into Loma Linda without knowing it. In my country there are vast lands of field between cities that separate them. You know immediately when you are out of town.”

He points to the art glass on the station windscreen beside him. “The designs of stations here are very beautiful too,” he grins. “Traveling here has been a very different experience for me. I very much like riding sbX.”

- Juno Kughler Carlson
juno.carlson@omnitrans.org

OmniTrans = Independence

A guest article written by Connie Jones, blogger for So I’m Legally Blind
Connie on her Omnitrans sbX bus ride

On my sbX bus ride

To me, the title of this post says it all! Without public transit, I wouldn’t have been able to go to school, work, the store, appointments etc. I’ve been legally blind since birth, and have never been able to drive.  So, like every independent visually-impaired girl, I hopped on the bus. Via the Omni, I was able to attend San Bernardino Valley College, and continue on to UC Riverside to complete my degree.  I’d catch the Omni at 6:30 AM and catch a couple of transfers to get to UC Riverside.  It took some serious time, but I did it!  With the help of Omnitrans, I was able to accomplish my goal of an education, meet some very interesting people and I learned that I can get to places on my own.  That meant the world to me!

Pointing at the customer service call box at the sbX station

Pointing at the customer service call box at the sbX station

Yes, Yes, I know, the bus can’t possibly be like driving a car, but for me, it allowed me to be independent. I’ve always imagined, ultimately, that’s what driving a car must feel like…the ability to get from one point to another.  I always remember how inexpensive it was for a day pass, and because I also had the disability identification card, it cost even less. I always ask if there’s a disability discount and Omni has always had that option.  Granted it did take time to get places, even using the Omnibus, but now they have the very nice sbX bus that bus is faster, has fewer stops, and is just plain awesome!

sbX ticket vending machines are also labeled in Braille

sbX ticket vending machines are also labeled in Braille

I work at the local university and they have a great rideshare program that has allowed me to catch a ride to work with one of my dearest friends. I’m a counselor who works with physically and visually-impaired students and I’m always talking to them about public transit options.  Luckily, I get to provide information about the Omnitrans Access Service for people with disabilities and now the sbX bus. Lack of transportation and providing information for individuals with visual impairments is one of the reasons why I started my blog, So, I’m Legally Blind.

Looking at the fare box with a day ticket

Looking at the fare box with a day ticket

Through my blog, I recently met Juno Carlson, a wonderful lady who does the Omni blog and we spent the morning on the sbX bus.  I loved it!  It has easy wheelchair access and tie downs for the wheelchairs. It also has several outlets where you can charge your phone, tablet and laptop. Very convenient! The machine where you pay is easy to read with large letters, has voice capability and is in Braille.  I really liked the large letters on the overhead board that provides transit info, etc.  Now, if I wanted to move, I could just catch the sbX and get to work faster.  Granted, the stops are fewer, but the sbX has stops in my area.  Every Omni bus driver I met couldn’t have been nicer.

Looking at the outlet that’s on the sbX for laptops, phones, tablets etc

I’m so grateful that Omnitrans was available to me when I was going to school and work. Now if I need to use the bus in the future….sbX awaits!

With the sbX coach operator

]With the sbX coach operator

 

 

Cyclist commutes successfully on 2, 4, or 6 wheels

This transit advocate enjoys the flexibility of combining his bike with the bus or sbX for local trips

“I take the bus whenever I don’t feel like sweating too much on my bike,” laughed Loma Linda resident Marven Norman when we caught up with him for a phone interview. “As a matter of fact, I’m on the sbX right now!”

An avid cyclist, Marven is also Vice President of the Inland Empire Biking Alliance. The group was formed to unify the cycling community to have a stronger voice in promoting bicycling for transportation and recreation.

“Right now the Inland Empire is one of the worst places for bikes. And it’s hard on drivers too,” said Marven. “Part of what we do is work with area agencies to improve the biking environment in our community with bike trails, bike lanes and other amenities.”

Marven has a strong interest in transit, from bikes and buses to trains and planes. He educated himself on transit planning issues a few years ago when looking into the possibility of new bike lanes.

“I realized pretty quickly that there was a bigger picture to be considered. It wasn’t just about putting paint to pavement. From that I also developed a strong interest in sustainable living and urban renewal.”

His first experience with Omnitrans was as a Valley College student in the Go Smart Program, which provided students at participating colleges with unlimited rides with their student ID. He liked the fact that he could save money and not worry about the hassles of campus parking.

Later he went on to get his Bachelors in Psychology from Cal State San Bernardino and now works as a substitute teacher for the San Bernardino School District. Although he owns a car, he still often favors a combination of bike and bus to get where he needs to go.

He believes more people would consider switching to bikes if more bike lanes were available, because it’s a fast and simple way to get around for quick trips. And for longer distance travel, challenging terrain or bad weather, it can be easily combined with the bus. With California’s recent approval of triple bike racks for buses, along with new bus rapid transit (BRT) coaches that offer interior bike racks, public transportation in the Inland Empire is slowly becoming friendlier to cyclists.

There’s also a growing sense of community among cyclists themselves, and many of them lend a hand to each other when riding the bus.

“If two of us get to the bus at the same time, we’ll usually talk and figure out who will be getting off first so we can set up the bikes accordingly. It makes it easier to unload your bike that way,” said Marven. “And sometimes on the bus when I see other cyclists trying to board and the racks are full, I’ll get off and bike to my destination. Most of the time I’m not going that far, and I can get there just as quickly on my bike. I’m also not intimidated by traffic like some cyclists, so I really don’t mind.”

As for the future, Marven is looking forward to Omnitrans’ development of the West Valley Connector Corridor. In addition to more BRT coaches, he hopes to see more bike improvements in the area.

- Juno Kughler Carlson
juno.carlson@omnitrans.org 

Do you like this story and want to share it on your blog or newsletter?  All of our articles may be freely shared with others.

Have a great Omnitrans or sbX story to share? Let us know!

Friends Ride Free Fridays on sbX

Friends Ride Free Fridays on sbX

Every Friday in October and November, paying sbX passengers can bring a friend along for free! Why? Because riding is always more fun with two!

It’s the perfect opportunity to grab a quick lunch along Hospitality Lane with a co-worker, take in a matinee with your child at the Regal Cinema , or do a little shopping with your best friend at Inland Center Mall.  Best of all, you don’t have to worry about traffic or parking.  You and your friend can simply relax and have a great conversation while enjoying the luxury interior of our sbX coach.

Pedro is a student and part time DJ, and his friend Lexy works at a local restaurant. They regularly travel together on sbX and say that it’s a very different experience from the normal Omnitrans coaches.

“You get a different type of rider on sbX,” says Pedro. “There’s a lot of professionals and students. It’s also fast. We save hours in travel time each day between all our trips.”

friends ride free fridays on sbx

Lexy nods, “True. It’s convenient because it stops close to most of the places we go to. And I like the outlets and free Wi-Fi.” She laughs. “I’m always looking for a place to charge my phone!”

So how does “Friends Ride Free Fridays” work?  It’s simple.

  • The free rider must be accompanied by an sbX passenger with a valid pass or proof of payment.
  • Both riders must board and exit together.
  • The offer is exclusively for our sbX Green Line service, and not good on Omnitrans, OmniGo or Access buses
  • Friends Ride Free Fridays runs through October and November 2014

So grab a friend next Friday and treat yourselves to a first class trip aboard sbX. You both deserve it! For more information visit our sbX page at http://www.omnitrans.org/services/sbx/ 

Omnitrans Employee of the Quarter: sbX dispatcher Robert Avant

Omnitrans sbX dispatcher Robert Avant

Omnitrans Employee of the Quarter Robert Avant is a man of many talents: artist, writer, musician, coach operator, coach operator instructor and relief dispatcher. But with our BRT launch last April, he claimed a new title for himself as the “Maestro” of sbX.

One look at the sbX dispatch monitor, and it’s easy to understand the musical reference. A symphony of 60-foot coaches moves in sequence along the route, carefully guided by the dispatcher to ensure proper rhythm and flow. If the vehicles start to bunch in one area or a gap begins to separate them, the dispatcher must coordinate their movements to bring them back into balance.

Omnitrans Employee of the Quarter Robert Avant

Robert Avant with Director of Operations Diane Caldera

“sbX is based on frequency rather than on time points, and there are many factors that come into play to affect the system,” points out Robert. “Traffic patterns and passenger load can change the timing of a vehicle. A coach operator who is transporting two wheelchair passengers, for example, will need extra time for loading and unloading. Traffic backed up at an intersection or unexpected detours can also cause delays. Every day is something different, but that keeps it interesting.”

Robert’s skills were put to the test during the initial launch of the sbX BRT service, when the system faced several unexpected challenges. The Traffic Signal Prioritization (TSP) system did not work as expected, delaying many articulated coaches along the corridor. In addition, not all Global Positioning Systems (GPS) were functioning correctly. This caused coaches not to appear, or appear inaccurately, on the dispatcher’s corridor map monitor.

Omnitrans sbX dispatcher Robert Avant

This made Robert’s job as sbX dispatcher incredibly difficult. He maintained clear communication with coach operators, field supervisors, management and other departments to keep them apprised of the issues. He worked as best he could with dispatch’s GPS tracking system and radio to locate and track each coach along the corridor. When he identified a delay or coach bunching, he quickly coordinated with Operators to put them back on time to meet the riding public’s expectations.

Robert also helped create a monitoring system within a detailed sbX Dispatch Daily roster form to track and maintain service reliability and to ensure that shift exchanges and meal breaks occurred as expected. Once the system was up and running, Robert quickly and effectively cross-trained other dispatchers on these sbX dispatching procedures, broadening the department’s flexibility and reliability in coverage and increasing efficiency when dealing with unplanned absences, illnesses or emergencies.

Omnitrans Employee of the Quarter Robert Avant

A few members of our wonderful dispatch team: Ed Cooney, Mark Bueche, Robert Avant and Ronnie Davis

“Before this system was put into place, we were trying to track information on seven different forms,” explains Robert. “There was no centralized resource for information. Now everything is recorded in one place so we can quickly see what needs to happen and what availability is at any given time.”

“Robert played an important role in jump starting the sbX system when it went live in April,” says Omnitrans Director of Operations Diane Caldera. “His contributions and problem-solving abilities helped ensure that the sbX service we provide is the sbX service that was advertised. We are so proud to honor him as Employee of the Quarter.”

Omnitrans Employee of the Quarter Robert Avant

Although he loves the variety and demands of dispatch, Robert also enjoys the personal connections he makes as a coach operator instructor. “I like helping people build their confidence and develop their skills. I try to create an atmosphere of trust where they feel comfortable learning. My policy is what happens on the bus during training stays on the bus. I’m not going to yell at anyone or later tell a supervisor that they asked a stupid question. There are no stupid questions.”

Creativity and spirituality are a huge part of Robert’s life. In his private time, he sketches portraits and paints still-life scenes. He’s also working on a self-help book, “Becoming The Best You.”

“I believe any challenge can be overcome,” says Robert. “It just takes dedication, discipline and the desire to succeed.”

Omnitrans sbX dispatcher Robert Avant

Do you like this story and want to share it on your blog or newsletter?  All of our articles may be freely shared with others.

Have a great Omnitrans story to share? Email Juno Carlson at juno.carlson@omnitrans.org