Tag Archives: token transit

Monique Benefits from Mobile Fare Send-A-Pass Feature

Monique of San Bernardino has been an Omnitrans rider for about six years, but has a newfound appreciation for Omnitrans thanks to our paperless bus fare partnership with Token Transit. Being able to pay for her bus ride with her smartphone was convenient, but the ability for others to send a bus pass to her smartphone is what truly helped her in a recent time of need.

“It has been about six months now without any income, so it’s been tough trying to get to job interviews without bus fare,” shares Monique, who was in between jobs when we spoke. “I had people who wanted to help me out, so I emailed Token Transit and asked if there was a way for people who live out of state to help me pay for my bus passes.”

Much to her delight, Monique was informed of the Send-A-Pass feature available on Token Transit, which allows you to send bus passes digitally to any Omnitrans rider using only their mobile phone number. The bus passes cost the same, and there is no additional fee for gifting a bus pass to somebody else through their phone number.

“Token Transit responded to my e-mail right away and sent me a link. I posted the link on my Facebook page, along with my phone number. It was a private post visible by my friends only, and by the time Token Transit followed up with me, two people had already sent me mobile bus passes on the app.”

With this feature, pass buyers don’t need to be near the recipient to personally deliver a physical bus pass. Token Transit mobile fares allow people anywhere to send a digital pass to an Omnitrans rider’s smartphone, no matter the distance, digitally with a debit or credit card payment.

“Buyers have the option to get a single ride pass, day pass, 7-day or 31-day pass, any pass that is offered by Omnitrans. From my house to downtown San Bernardino it’s a one-seat bus ride, so even the single ride pass was a big help,” explains Monique.

“I’m with a staffing agency, and yesterday, for example, they called me in for an interview and I had to stop by the agency first, and then head to my job interview. I used NexTrip on the Omnitrans app to let me know when the bus was arriving, along with the Token Transit app. It just takes a lot of the stress off of you.”

Monique is pleased that with the power of social media, smartphone technology, and generous friends, Omnitrans mobile bus fares made life a little easier while on the job hunt. With her access to Omnitrans, she has been able to expand her potential job opportunities.

“I am very happy with the service, especially the Freeway Express routes because they broaden the area that I can search for jobs in. I also like the new connections here at the San Bernardino Transit Center, especially with the RTA CommuterLink Route 200. I like going to Downtown Disney to watch a movie now that the express bus connects here.”

Days after our chat at the San Bernardino Transit center, Monique contacted us and let us know that she had just accepted a great job offer! She looks forward to using her mobile bus passes to get to work every day. Congratulations, Monique!