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A Travel Training Story: Glory & Richard

Siblings Glory and Richard had recently moved from Ontario to Highland when they began VTrans’ travel training program. Richard is a veteran who has several medical needs and his sister Glory is his caretaker and advocate. She accompanies him wherever he needs to go, helps him stay on top of all his medications and makes sure he eats a healthy diet.

Glory learned about our program after calling her local community center and asking for assistance with transportation to go to doctor appointments and grocery shopping. Though they had experience in Ontario with public transportation, they did not yet know their way around the city of Highland. Their extremely limited finances also did not allow them to afford more expensive services such as Access. Though Richard can only walk short distances due to his age and disabilities, they live near an Omnitrans bus route and do not need to walk long distances to run their errands.

During their travel training, they learned how to navigate the  bus route near their home, stopping at Wal-Mart, the local church, the senior center, and the library. They were excited that all these places were only one short bus ride away. They wanted to start attending church again and visit the Highland Senior Center for socialization, to play pool, have lunch, and exercise. Glory liked that she could visit the library to use the computers and find other important resources for Richard, such as food pantries, In Home Support Services, and other income earning opportunities. With the help of their travel trainer they were able to take longer trips to the local YMCA, Social Security office, and the local hospital.

Glory and Richard were extremely pleasant riders and are greatly appreciative of the work their trainer did to help them become increasingly independent and social in their new community.

– Jessica Jacquez
jjacquez@vtrans.us.com

To learn more about VTrans one-on-one travel training, visit their website or chat with them on Twitter or Facebook!

For Omnitrans group travel training (10 or more people) contact Nicole Ramos at nicole.ramos@omnitrans.org.

 

VTrans offers free travel training program

Are you interested in riding the bus, but aren’t sure how? Let VTrans help you navigate public transportation.

VTrans offers a no–cost, one-on-one Travel Training program for seniors and persons with disabilities to assist them with learning how to use public transportation. Professionally skilled Travel Trainers will meet with you at home or another location to discuss where you want to go and your uncertainty with riding the bus.

Travel Training will show you how to plan out a route, get to the bus stop safely, pay the bus fare, identify landmarks, transfer to other buses, and proper bus etiquette. They will also accompany you on your route until you feel comfortable to take the trip on your own.

During training, the cost of bus fare is free to you and they will provide you with an incentive to continue riding the bus after training. Their trainers are familiar with various disabilities and will work with you to overcome barriers to riding public transportation. Group training is available to those interested in traveling with their friends.

Let VTrans show you how riding public transportation can work for you! Call them today to speak with a mobility specialist who can help you get to where you want to go. For more information please call  909-981-5099 or visit them on the web at www.vtrans.us.com.