Siblings Glory and Richard had recently moved from Ontario to Highland when they began VTrans’ travel training program. Richard is a veteran who has several medical needs and his sister Glory is his caretaker and advocate. She accompanies him wherever he needs to go, helps him stay on top of all his medications and makes sure he eats a healthy diet.
Glory learned about our program after calling her local community center and asking for assistance with transportation to go to doctor appointments and grocery shopping. Though they had experience in Ontario with public transportation, they did not yet know their way around the city of Highland. Their extremely limited finances also did not allow them to afford more expensive services such as Access. Though Richard can only walk short distances due to his age and disabilities, they live near an Omnitrans bus route and do not need to walk long distances to run their errands.
During their travel training, they learned how to navigate the bus route near their home, stopping at Wal-Mart, the local church, the senior center, and the library. They were excited that all these places were only one short bus ride away. They wanted to start attending church again and visit the Highland Senior Center for socialization, to play pool, have lunch, and exercise. Glory liked that she could visit the library to use the computers and find other important resources for Richard, such as food pantries, In Home Support Services, and other income earning opportunities. With the help of their travel trainer they were able to take longer trips to the local YMCA, Social Security office, and the local hospital.
Glory and Richard were extremely pleasant riders and are greatly appreciative of the work their trainer did to help them become increasingly independent and social in their new community.