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Pay Your Fare with Your Phone.

You can pay your Omnitrans fare quickly and easily with your smartphone using the Token Transit app. Purchase passes to use immediately or store them for future rides. It’s simple to use and more convenient than cash. Here’s how it works in five easy steps.

Step 1: Download
Text the word "TOKEN" to 41411, or use the Omnitrans app to receive a download link. You can download the Token Transit app from Google Play for Android or the App Store for iPhone.

Step 2: Setup
After downloading Token Transit, set up your account. You will need a credit or debit card to set up an account and purchase bus passes.

Step 3: Purchase
Select rider category and fare you want to purchase: single ride, 1-Day, 7Day, or 31-Day pass.*
* Proof of eligibility for discounted passes (Omnitrans Senior/Disability/ Medicare, Veteran, or Youth bus pass or fare) may be requested at any time by Omnitrans bus drivers. For more information see reduced fare eligibility requirements.

Step 4: Activate
When you are ready to ride, go to Pass Wallet and tap the pass to activate it.

Step 5: Ride
As you board your bus, show the driver your phone displaying your activated pass, and enjoy your ride.

Frequently Asked Questions

Omnitrans customers are now able to buy bus passes on their phone, and show a digital pass on their phone screen to board via the free Token Transit app. Below are answers to some questions you likely will encounter.
How can I purchase passes on my phone? ANSWER
Does buying a mobile pass save me money? ANSWER
Which passes can I purchase through the Token Transit app? ANSWER
How do I activate my pass? ANSWER
How do I know if my pass is active? ANSWER
Do I need an internet connection? ANSWER
Can I purchase passes and store them for future rides? ANSWER
How long can I use a single trip pass? ANSWER
Can I use cash to purchase a mobile pass? ANSWER
Can I purchase a pass for someone else on the Token Transit app? ANSWER
Can mobile passes be shared? ANSWER
Who do I contact if I have trouble with the app, with my mobile passes, or payment? ANSWER
Can I request a refund? ANSWER
Is there a record of my expired passes? ANSWER
What if my battery dies while my pass is active? ANSWER
What happens to my account if I lose my phone? ANSWER
Is my credit card information secure? ANSWER
CONTACT US
Omnitrans Headquarters
1700 W. Fifth Street
San Bernardino, CA 92411
(909) 379-7100
Map & Directions
Office Hours
8:00 am to 5:00 pm weekdays.
Closed weekends & holidays.

Lost and Found
(909) 379-7100
San Bernardino Transit Center
599 W. Rialto Avenue
San Bernardino, CA 92401
Map & Directions
Customer Service Hours
7:00 am to 6:00 pm weekdays,
9:00 am to 5:00 pm weekends.

Omnitrans Job Line
1 (888) 893-1604
Omnitrans Bus Information
1 (800) 9-OMNIBUS or
1 (800) 966-6428
Hours of Operation
7:00 am to 6:00 pm weekdays,
8:00 am to 5:00 pm weekends.

TRS (for hearing impaired)
Dial 711

Special Transportation Services
(909) 379-7341
Access ADA Service Reservations
East Valley (909) 383-1680
West Valley 1 (800) 990-2404

Contact Us Feedback Form
For questions, comments, complaints, or suggestions about Omnitrans bus service, please use the online Contact Us Feedback Form.
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