OmniLink Service

OmniLink is a demand-response transportation system providing curb-to-curb service for the general public in Yucaipa (and portions of Calimesa) and Chino Hills. OmniLink minibuses do not go on a regular route, but respond to customer’s telephone requests for service on a daily basis.

The OmniLink minibus stops in front of the nearest accessible location for the vehicle. The driver will honk and wait no more than three minutes for you to come out for your ride. For safety reasons, the driver is not permitted to go up private driveways or back into or out of a street. 

Chino Senior Center
The Chino Senior Center is served by OmniLink vehicles during specific time periods: Departing Chino Hills at approximately 10:00 a.m. and departing the Chino Senior Center at approximately 1:00 p.m., weekdays only.

Reservations for the outbound trip must be scheduled from 6:30 a.m. - 3:00 p.m. the day before. Reservations for the return trip must be scheduled from 6:30 a.m. to 12 noon the same day.

Service Area

To see a map of each service area, download the appropriate brochure, or click on the link:

• Chino Hills map
  
• Yucaipa map

OmniLink Fares

Scheduling or Canceling a Ride

To schedule a ride, call your OmniLink service center. Telephone reservation hours begin 30 minutes before service begins and ends 30 minutes before service ends.

All OmniLink services have the same hours:

In the demand response zone, OmniLink schedules pick up times using 40-minute windows. So, if you have a 9:00 a.m. pick up, OmniLink schedules your pick up time as 8:50 a.m. to 9:30 a.m. Be ready for your ride any time within this window. Only arrivals outside the window are considered early or late. See schedule for fixed route segment times.

OmniLink has three levels of service:

• Same Day Service
  You may call OmniLink for same day service on a space available basis.

• Advance Reservations
  You can make reservations up to three days in advance of your trip.

• Repeater Service
  If you make the same trip on OmniLink at least three days per week you may qualify to register for repeater service. To qualify, you must be going to and from the exact same location at the exact same times each day. Repeaters can make reservations for one calendar month at a time.

Canceling a Ride
Cancellations must be made at least two hours before your target pick-up time. Otherwise, you will be classified as a “no show” passenger. Three “no shows” will result in denial of advance reservation or repeater services for 6 months. Repeated no shows can result in denial of service.

Transfers

Your transfer is Free to Omnitrans Route 65 within Chino Hills or Routes 8 and 9 within Yucaipa.

Just ask your driver to issue you a transfer. Your transfer will be good for two hours to exchange for an Omnitrans Day Pass - a $3.50 value ($1.60 for S/D). A Day Pass allows unlimited travel throughout the omnitrans system. Your transfer will not be good for another trip on Omnilink.

Tips for Using OmniLink

• Using Wheelchairs and Mobility Aids
  All minibuses are lift equipped with space for three average-sized wheelchairs to be secured. Please tell the reservation clerk that you use a wheelchair or similar mobility aid. The wheelchairs must be in good mechanical and hygienic condition.

• Service Animals
  Designated service animals with proper harness may ride. Pets may ride only if in a standard pet carrier that fits on rider’s lap.

• General Tips:

  • Have exact change ready.
  • You may take up to four 12-15 lb. shopping bags
  • No smoking or eating is allowed on board.
  • Riders must wear seat belts. Children under 6 years or 60 pounds must travel in a rider-supplied child-restraint device.