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Contact Us

At Omnitrans we recognize the importance of customer suggestions, comments and compliments. If you are pleased with our service let us know. If you have a suggestion or a question, we want to know about it so we can address it immediately. There are several ways you can let us know about your experience with Omnitrans. You may fill out and submit the form below, or call our Information Office (toll free) at 1-800-9-OMNIBUS. Thank you for taking the time to let us know how we are doing! Your contact information is optional...but if you would like Omnitrans to follow up, please provide your name and an address, phone number, or e-mail address. Thank you!
Please provide as much information as you can in your comment. Here is a list of important items to note.
  • Time and date of the occurrence.
  • Location (Street, City) of the occurrence.
  • Name, Employee ID number, or description of any Omnitrans employee referred to in your comment.
  • Route Number referred to in your comment.
  • Direction of travel referred to in your comment.
Omnitrans Headquarters
1700 W. Fifth Street
San Bernardino, CA 92411
(909) 379-7100
Map & Directions
Office Hours
8:00 am to 5:00 pm weekdays.
Closed weekends & holidays.

Lost and Found
(909) 379-7100
San Bernardino Transit Center
599 W. Rialto Avenue
San Bernardino, CA 92401
Map & Directions
Customer Service Hours
7:00 am to 6:00 pm weekdays,
9:00 am to 5:00 pm weekends.

Omnitrans Job Line
1 (888) 893-1604
Omnitrans Bus Information
1 (800) 9-OMNIBUS or
1 (800) 966-6428
Hours of Operation
7:00 am to 6:00 pm weekdays,
8:00 am to 5:00 pm weekends.

TRS (for hearing impaired)
Dial 711

Special Transportation Services
(909) 379-7341
Access ADA Service Reservations
East Valley (909) 383-1680
West Valley 1 (800) 990-2404

Contact Us Feedback Form
For questions, comments, complaints, or suggestions about Omnitrans bus service, please use the online Contact Us Feedback Form.

Title VI
For Title VI complaints, please use the online Title VI Complaint Form.
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